--- description: Learn more about Webex Suite price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Webex Suite Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Web Conferencing Software](/directory/30075/web-conferencing/software) > [Webex Suite](/software/733/webex) # Webex Suite Canonical: https://www.capterra.co.za/software/733/webex Page: 1 / 297\ Next: [Next page](https://www.capterra.co.za/software/733/webex?page=2) > Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform. > > Verdict: Rated **4.4/5** by 7398 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Webex Suite? Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 7398 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cisco - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$25,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \& more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \& more. A cloud-based phone number for each license, phone menus, extensions, \& more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Agenda Management - Attendee Management - Auto-Dialer - Automated Routing - Automatic Call Distribution - Calendar Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Chat/Messaging - Collaboration Tools - Commenting/Notes - Content Management - Desktop/Browser Sharing - Document Management - Electronic Hand Raising - Event Scheduling - File Sharing - Live Chat - Live Streaming Production - Live Streaming Software - Moderation - Multi-Channel Communication - Multi-User Collaboration - Networking - Online Registration - Presentation Streaming - Presenter Control Management - Real Time Screen Sharing - Real-Time Chat - Real-Time Monitoring - Real-Time Updates - Real-time Broadcasting - Registration Management - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Scheduling - Screen Recording Software - Screen Sharing - Session Recording - Social Media Streaming - Survey/Poll Management - Task Management - Two Way Audio & Video - Two-Way Audio & Video - Voice Mail ... and 52 more features ## Integrations (22 total) - C3 Payment - Calabrio ONE - Chronus - Cvent Event Management - GitHub - Google Chrome - Highspot - Hyro - Lucidspark - Microcall - Microsoft Outlook - Microsoft Teams - NV Desk - Slack - Spiky.ai ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web Conferencing Software](https://www.capterra.co.za/directory/30075/web-conferencing/software) ## Related Categories - [Web Conferencing Software](https://www.capterra.co.za/directory/30075/web-conferencing/software) - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [Meeting Software](https://www.capterra.co.za/directory/30802/meeting/software) - [Webinar Software](https://www.capterra.co.za/directory/30937/webinar/software) - [Screen Sharing Software](https://www.capterra.co.za/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (10975 reviews) 2. [Zoom Workplace](https://www.capterra.co.za/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews) 3. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17519 reviews) 4. [Google Meet](https://www.capterra.co.za/software/176572/google-hangouts) — 4.5/5 (12089 reviews) 5. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24071 reviews) ## Reviews ### "Webex Review" — 3.0/5 > **Christiaan** | *08 September 2019* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It is one of the more powerful meeting tools available, albeit at a cost. I provides a lot of features when sharing content during a meeting > > **Cons**: It automatically switches on the web camera, where the other members in the meeting can view your camera, until you switch it off > > It would be the perfect meeting tool, if it did not open the camera automatically ----- ### "Reliable meeting tool with good features" — 4.0/5 > **Harshul** | *31 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The one of the best thing for me personally is the call and the meeting quality. Even when the network isn’t that great, Webex still somehow keeps the audio clear. I also like the screen sharing and the way you can switch between the all devices without dropping the call at all. The chat and meeting notes are very much helpful too because everything stays in theone place. It’s is good for team collaboration and feels stable compared to some other tools I used before. > > **Cons**: Some part of interface feel a bit old or maybe confusing. It take few extra clicks to find simple setting. Sometime the app feels heavy take longer to load. The mobile version is ok but not as smooth as the desktop . Also, joining meetings from different links can be slow but Nothing major, but small things that get annoying if you are using it daily otherwise great > > Overall experience been good. It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy to use and works well for day to day work. It helpe our team stay connected and made scheduling and hosting meetings simple. There are a few things that could be smoother, but overall it strong tool and does what we need. ----- ### "Hood tool, frustrations with headsets" — 4.0/5 > **Samantha** | *05 November 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Overall a good tool for a call center and for communication. The customer support site is also very helpful. > > **Cons**: The thing I like least about the webex suite is the ability to easily setup a wireless headset and have it connect properly. > > Overall webex is a good tool for connecting customers and agents but could use some work on headset compatibility ----- ### "Webex Suite, use only if you have to" — 2.0/5 > **Duncan** | *17 July 2025* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where I can dial people > > **Cons**: I don't like the UX design of Webex Suite, and changing any settings is overly complicated. There are also a number of bugs that pop up. > > Overall, Webex is ok to use but it's not great, and there are better solutions to use. However, it works, and that is the most important part. ----- ### "Great tool with builds secure data, access, data storage on cloud" — 5.0/5 > **Shilpa** | *13 February 2026* | Government Relations | Recommendation rating: 9.0/10 > > **Pros**: It is a good tool with user friendly, builds secure data, secure access, secured data storage with assisting team communication and collaboration. > > **Cons**: Should make more easy with access management for access to the data storage and easily retrieve on cloud. ----- Page: 1 / 297\ Next: [Next page](https://www.capterra.co.za/software/733/webex?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/733/webex) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data