SMARTer Manager Reviews

by SMe Software

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Average Ratings

  • Overall
    3,7/5
  • Ease of Use
    3,7/5
  • Customer Service
    4,3/5

About SMARTer Manager

Manufacturing ERP Software for job shops, make-to-order, make-to-stock, repetitive and mixed-mode manufacturers.

Learn more about SMARTer Manager

Showing 3 reviews

Jack J.
General Manager
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2010/06/25

"Smarter Manager review"

Comments: Technical support is the reason why I rate the Ease of Implementation so high. I have never had a question or a problem that they couldn't eventually find a solution for.

Pros: Total integration between the different modules. I really appreciate the way the inventory items are automated with purchasing and shipping, so that the levels are automatically adjusted. Your tech support people are outstanding.

Cons: The usage manual could really use a few paragraphs that explain how the system is intended to work from start to finish. You have all of the elements in there, but their interaction is not extremely clear cut. It would be nice to see a sample job and verbally run it through the entire process from estimating to shipping to illustrate how the system ideally works in it's entirety.

  • Reviewer Source 
  • Reviewed on 2010/06/25
Lisa H.
Office Administrator
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2010/06/25

"10 Years with Smarter Manager"

Comments: Smarter Manager is a great program for our manufacturing needs.

Pros: On the broad spectrum, Smarter Manager is excellent software. It meets all our needs and then some.

Cons: The Report Writer is a good tool to use to make custom reports but it can be fairly difficult to navigate. There is a lot of trial and error for me to make my own report.

  • Reviewer Source 
  • Reviewed on 2010/06/25
Chad S.
Shipping / Receiving Coordinator
Industrial Automation, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2018/05/03

"This software is functional but in my experience very glitchy, especially after an update."

Comments: This software is able to handle all the inventory and day to day tracking of the jobs at our business, from start to finish.

Pros: SMARTer Manager is able to handle a lot of inventory and day to day shipments / receiving and invoices.

Cons: In our setup, when shipping multiple items from a sales order, each item must be shipped individually. On a large order, this can take a very long time.

  • Reviewer Source 
  • Reviewed on 2018/05/03