--- description: Learn more about Microsoft 365 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.co.za/software/58688/microsoft-365 Page: 1 / 564\ Next: [Next page](https://www.capterra.co.za/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14060 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14060 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Templates - Data Visualization - Document Capture - Document Management - Document Storage - Email Management - Encryption - Event Management - File Conversion - File Sharing - Full Text Search - Messaging - Mobile Access - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling - Search/Filter - Task Management - Templates - Version Control ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.co.za/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.co.za/directory/31061/spreadsheet/software) - [Calendaring Software](https://www.capterra.co.za/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software) ## Alternatives 1. [Google Docs](https://www.capterra.co.za/software/160756/google-docs) — 4.7/5 (28894 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17536 reviews) 3. [Google Drive](https://www.capterra.co.za/software/161425/drive) — 4.8/5 (28465 reviews) 4. [OneDrive](https://www.capterra.co.za/software/161304/onedrive) — 4.5/5 (12673 reviews) 5. [Microsoft SharePoint](https://www.capterra.co.za/software/1167/sharepoint) — 4.4/5 (5426 reviews) ## Reviews ### "Microsoft 365 Review" — 5.0/5 > **Anonymous User** | *12 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Talk about an all in one solution, Ms 365 is exactly that. Microsoft 365 brings together all the essential Apps and platforms within the same solution. Think about Ms Word, Excel, Power Point, Share Point, Ms Teams, Outlook, Ms Teams, OneNote etc, the list goes on and on. You can do everything without Ms 365, from sending emails, creating meetings, having meetings virtually, manage documents, manage appointments, and you can easily collaborate with your different teams. The data flow is just perfect if you’re a Microsoft user, and this makes life 10x easier as you don’t have to jump across different platforms from different vendors, you have everything you need in one place > > **Cons**: There is nothing I have found to be a con in regards to Ms 365. It’s perfect and has made our team more productive and efficient > > Ms 365 has made our team more productive and efficient since we can all utilise the apps we need on our day to day basis in one platform. Ms 365 has everything our team needs, from emailing platform, calendar scheduling, document creation and management, collaboration, note taking, content management, the list goes on and on. This is a perfect platform and it can be used by any team in any organisation since it fits perfectly with almost every use case, with a few exceptions, but it’s a perfect tool for most organisations and I love using it. It’s easy to use and in most cases, teams don’t require extensive training to figure out their way around Ms 365, but if they need to, it’s a well documented platform and it’s easy to find answers to questions and the support is also good. ----- ### "DONT OPT for MICROSOFT ON IOS" — 1.0/5 > **Johan** | *25 October 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I thought I linked the program with its applications until Outlook failed to launch. At first glance I thought it would solve the errors which Microsoft 16 started to give. > > **Cons**: Outlook kept on giving an error when attempting to setup my mail. There was NO support. I activated this program BUT could not setup my outlook, which is why I opted to buy this package. Total waste of money without any support. > > Extremely poor. Despite logging calls and errors on their page NOBODY attempted to contact me. It was extremely difficult to find any assistance whatsoever. ----- ### "Microsoft Software Review" — 4.0/5 > **Ignatius** | *21 October 2025* | Internet | Recommendation rating: 7.0/10 > > **Pros**: You can access Microsoft almost from anywhere and you you can use it from your desktop site, mobile etc. > > **Cons**: I didn't like the constant upgrades because it could create problems with the features and the recurring costs is expensive . > > Microsoft is a good software solution but the the cost is often too high compared with Google and sometimes misleading. ----- ### "Best Online File Collaboration" — 5.0/5 > **Orlando** | *18 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: That I can collaborate with fellow colleagues on Excel, Word and PowerPoint documents in real-time from different locations and devices, without having to save my work and send a file as attachment. > > **Cons**: At this stage I can't think of anything that I dislike with the product, I am still trying to figure out Co-Pilot. ----- ### "Still not polished enough, but great value for money" — 4.0/5 > **Fernando** | *02 March 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Impressive feature set, from simple to very complex, with an excellent value for the money. Good integration with new technologies, like cloud for file storage and file sharing, and a variety of systems to use it (Mac, Windows, Web, Android) > > **Cons**: When a bug appears, it takes a lot of time to get fixed. Some implementations are very old and should be removed. Some features need proper implementation in newer systems. UI is a mixed bag of new and old technologies. > > I started using Office when Office didn't exist. Separate programs, like Word, in the DOS era. It grew, consolidated into a bunch of separate programs that talked with OLE (God save us\!). Nowadays, the experience across the suite is much smoother, but there are a lot of rough edges to fix. For example, PowerQuery is a nice addition, but it needs to be polished a lot so the integration with Excel is better. Things like everyday work while moving the cursor are a pain if you are not accustomed to (try to move the cursor to edit a formula and you'll get mixed results). Microsoft needs to continue optimizing the interface, removing old features that no one uses, maybe using a plugin system, and consolidating the interface. Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features). As of today, if you switch from Classic to New Outlook, you'll miss lots of features, and you'll feel like a Guinea pig because Microsoft uses you to do the testing, adding or removing features. We are now everyday beta testers without that name. ----- Page: 1 / 564\ Next: [Next page](https://www.capterra.co.za/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data