Net Documents - Review

Reviewed on 2019/09/04
Santosh B.
Database Administrator
Law Practice, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: - it was overall an excellent experience working with NetDocuments

Pros: - this software has many features available in which integrating with Salesforce and Drawloop apps are one of the key features
- the folder view, file managing is brilliantly handled
- the support is very helpful and supportive

Cons: - the pricing can be reduced
- can improve more features and backend viewpoints

Netdocuments

Reviewed on 2018/12/12
Verified Reviewer
Helpdesk Analyst
Law Practice, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Shareholder wanted a cloud base system. We are still working through the bugs and hope with new versions coming out it will be able to integrate better with office options.

Pros: It's a cloud base system and for the price it was the best one out there for our small firm. Having a customizable home page is easy to access active client work.

Cons: Downloads are slow and the checking in documents automatically is only working have the time. We have to do a lot of check in manually.

Not completely sold on it yet

Reviewed on 2019/01/15
Audrey O.
paralegal
Real Estate, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: So far, my experience has been ok, but I am not sold on this software just yet.

Pros: Indexing documents into categories has helped narrow down searches better.

Cons: It's a bit slow in retrieving documents, and it can be difficult to navigate on occasion.

Net Documents - Only meant for about 5 users

Reviewed on 2019/02/08
Verified Reviewer
Software Engineer
Computer Software, 1 001-5 000 Employees
Used the Software for: 1+ year
Reviewer Source 
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The search functionality with wild card matching it really nice for developers/people who know regex.
It had integrated MS office to view without opening the document

Cons: It was horrendously slow. We have about 40 users and imported documents from another document management service. It was much much slower to search and the way it searches was really bad