LS Retail Reviews

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About LS Retail

LS Retail offers a unified commerce solution to manage your business operations efficiently, from head office to POS terminals.

Learn more about LS Retail

Showing 123 reviews

Navneet P.
Navneet P.
Functional Consultant
Retail
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2018/04/11

"LS Nav is a high quality solution from a top retail partner"

Comments: I used LS NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.

Pros: Seamless integration with Microsoft Dynamics NAV, highly configurable point of sale user interface, the promotions (discount offers, mix/match, happy hour, buy x get y free, etc.) works very well and is very intuitive once you have used it for a little bit, LS Retail is constantly investing in their solution

Cons: No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line.
The inbuilt reports feature is not fantastic.

  • Reviewer Source 
  • Reviewed on 2018/04/11
Verified Reviewer
Executive
Information Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/12/04

"Best Retail Solutions"

Comments: I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail.

Pros: Easy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more.

Cons: Length of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits.

  • Reviewer Source 
  • Reviewed on 2020/12/04
Gagandeep G.
Gagandeep G.
Senior Consultant - Solutions AX
Financial Services, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2018/04/03

"LS NAV is nice product for retail industry however hospitality side of functionality still have bugs"

Comments: - Most stable Retail add-on for Microsoft Dynamics NAV
- Ease of implementation
- Ease of configuration and customization
- Capability to handle large store network

Pros: - Simple architect
- Ease of use
- Seamless integration with NAV
- Data replication is stable
- Promotion are easy to setup and publish across stores

Cons: - Member management
- No API for e-commerce
- Cost of product for customers
- Hospitality retail
- Split bill function
- Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.

  • Reviewer Source 
  • Reviewed on 2018/04/03
Mario S.
software developer
Information Technology & Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/03/27

"I am a software developer, who works most of the time for LS Retail projects"

Comments: My company has integrated this software with many customers in different countries and all of them are more than happy from the product and the benefits that it brings to their business - flexible and varied types of promotions , loyalty system, easy to use POS system, social media integrations ,etc.

Pros: It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business.
Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services

Cons: Initial setup takes time and you need guidance from experienced consultant.
Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )

  • Reviewer Source 
  • Reviewed on 2018/03/27
Jessie W.
Consultant
Computer Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/07/31

"LS Retail Review"

Comments: For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice. Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.

Pros: The functionality LS Retail provide covers all the aspects of retail businesses.

Cons: Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

  • Reviewer Source 
  • Reviewed on 2019/07/31
Verified Reviewer
Good Earth Eicher India Pvt Ltd Support & Implementation
51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/03/29

"I am a LS Retail technical Consultant"

Comments: Lots of Job Scope as this product provide a lot of Development Scope and Easily Customizable to fulfill the Client needs. More user friendly as like android application of Phones. Modules for each industry from Manufacturing to Retail Outlets

Pros: 1. Highly Customizable.
2. Fully integrated with base product.
3. Support any API Channel across the retail API.
4. Lots of replication methods.
5. Profit oriented product.
6. designed for Retail industry ERP.

Cons: 1. Need preview options in designing tables and other interface objects.
2. Very slow Localization patch release as compared to release of patches provided by Microsoft.

  • Reviewer Source 
  • Reviewed on 2018/03/29
Verified Reviewer
Manager
Computer Software, 501-1 000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/10/28

"Feedback for emerging ERP solution for retail industry"

Comments: Great experience.
Easy to use and handle.
Easy to setup, configure and customize.

Pros: Easy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions.

Cons: Microsoft is changing to Business central but ls central not fully move to this technology upgrade.
Data migration toolkit will take time to launch

  • Reviewer Source 
  • Reviewed on 2019/10/28
Gyan S.
technical consultant
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/03/27

"LS version is getting better by each version and at point of customisation its most convenient"

Pros: Mobile omni and pos app I really liked
Overall its very good and user friendly. I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions

Cons: Mobile apps should be more dynamic and technical documents should be available like how to change currency for mobile data replication

  • Reviewer Source 
  • Reviewed on 2018/03/27
Ivan S.
Head Developer
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/08/08

"LS Retail Review"

Comments: very complex retail software that allows customers to have all processes covered.

Pros: wide aspect of functionalities that are available for users.

Cons: Complex to implement. even though we have 10+ years of experience on each project we face issues that are hard to solve and are in line with changes that LS Retail company implemented for new versions.

  • Reviewer Source 
  • Reviewed on 2019/08/08
Murali A.
Director
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2018/03/31

"broader set of functionalities covering various sub-verticals of retail."

Comments: able to support customers in various sub-verticals of retail

Pros: more functionalities; multiple deployment architectures; varied offers & promotion options. global retail ERP with POS to finance modules in a single tech stack.

Cons: new features take a long time to stabilize. reliability of data replication is a pain with most customers.

  • Reviewer Source 
  • Reviewed on 2018/03/31
Martin K.
Manager
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/07/25

"The best"

Comments: To report an error, the company immediately reacts and solves the problem. The solutions are advanced, and with their solutions increase the value of MS Dynamics.

Pros: Wide functionalities, professional solutions

Cons: Solutios for fashion and hospitality industry and loyalty solution

  • Reviewer Source 
  • Reviewed on 2019/07/25
Vikas S.
Technical Lead
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/04/10

"It's the most flexible solution for Retail"

Pros: It's platform Microsoft Dynamics NAV and ease of deployment and customization.
Very good solution for Retail industry specially for Fashion and supermarkets.

Cons: It's not as fast as some other solution.
Take some time to load up and also some issue in integration.

  • Reviewer Source 
  • Reviewed on 2018/04/10
Verified Reviewer
Director
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/03/30

"Best in-class POS software with excellent customisation capabilities."

Pros: Features and continual improvements. Omni channel ready. Fully integrated with NAV, highly configurable, excellent promotion engine.

Cons: I can't think of anything with the exception of some very minor bugs which is normal for a constantly improving software solution.

  • Reviewer Source 
  • Reviewed on 2018/03/30
Amol B.
Project lead
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/08/01

"Great software"

Comments: Too good

Pros: Easy to use, easy to install, also easy to learn, easy to modify

Cons: No source code to modify and develop retail Mobile app.also no documents for the same.

  • Reviewer Source 
  • Reviewed on 2019/08/01
Poch R.
CEO
Computer & Network Security, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/07/17

"Scalable and Reliable POS"

Pros: Runs in MSFT platform, and has a Azure/MS public cloud version

Cons: Extensibility needs to be improved so SIs can implement a more maintainable solution

  • Reviewer Source 
  • Reviewed on 2019/07/17
Mohamed H.
Functional consultant
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/07/17

"Honestly"

Pros: Features and usability ease use for everyone

Cons: Support is a weak than the quality and price

  • Reviewer Source 
  • Reviewed on 2019/07/17
Patcharasarn R.
LS Retail Consultant
Accounting, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/04/03

"Implement LS Retail for Cosmetic and Convineicne Store"

Pros: Offer and Membership management it's flexible and many kind of promotion can setup for customer and almost customer happy with this

Cons: Financial part because sometime it's not connect to head office for accounting team to do this may be if realtime automatic it's will be work better

  • Reviewer Source 
  • Reviewed on 2018/04/03
Joseph M.
Solution specialist
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/03/27

"Great product with great flexibility although i expect more ease of use in terms of user experience"

Pros: Flexible to accomodate all scenarios. It is good to have for business that want to expand their operations further

Cons: Technical support. Although through the right channels one can find help, the channels are not so easy to find espexially in terms of documentation

  • Reviewer Source 
  • Reviewed on 2018/03/27
Verified Reviewer
Catering Sales Coordinator
Events Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/04/25

"I used LS Nav Retail POS System while working for Limited Brands - Very user friendly"

Pros: Easy to learn and use. You can customize a lot of features. You can track sales and use it for inventory managing. They offer a mobile version for iPads/iPhones that you use at your retail store.

Cons: More expensive than others options and sometimes can lag when loading. You have to be connected to a reliable internet source because it won't work offline.

  • Reviewer Source 
  • Reviewed on 2018/04/25
Carlos Y.
Software Developer
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/07/17

"Software developer"

Pros: very intuitive and easy to use, the pos is very easily to be configured

Cons: the customer support take time to response our questions

  • Reviewer Source 
  • Reviewed on 2019/07/17
Manoranjan K.
Consultant
Retail, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/07/17

"feature rich"

Pros: Very easy to adopt and easy implementation

Cons: Easy to use , easy to implement in any of retail domain

  • Reviewer Source 
  • Reviewed on 2019/07/17
Oommen p O.
Head of Sales
Information Technology & Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/07/27

"LS Retail - A Fantastic Solution"

Pros: Depth in functionality, ease of use, value for money

Cons: Look and Feel to be improved, E-Commerce Integration pricing is too high

  • Reviewer Source 
  • Reviewed on 2019/07/27
Jesper A.
Product manager
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 2019/07/29

"To many setbacks"

Pros: I like the fact, that its fully featured, and highly customizable for the clients

Cons: Too many errors in critical parts of the application.

  • Reviewer Source 
  • Reviewed on 2019/07/29
Chaitanya D.
Techno Functional Consultant
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/07/18

"LS Retail Product Review"

Comments: This is a good retail app which i have seen. User friendly and easy to understand. Both User wise and Developer wise.

Pros: 1)Everything is perfectly assigned
2) POS Design is very good
3) Overall Good Product

Cons: 1) Less documentation
2) Need to be more specific

  • Reviewer Source 
  • Reviewed on 2019/07/18
Ajikumar G.
IT Manager
Retail, 501-1 000 Employees
Used the Software for: Free Trial
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2019/07/18

"All in one Retail solution"

Comments: Good solution to retail players with budget concern

Pros: Loyalty module and click and collect solution

Cons: Loyalty points redemption is painful area

  • Reviewer Source 
  • Reviewed on 2019/07/18