--- description: Learn more about BNTouch Mortgage CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BNTouch Mortgage CRM Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Mortgage Software](/directory/30038/mortgage-and-loans/software) > [BNTouch Mortgage CRM](/software/37032/bntouch) # BNTouch Mortgage CRM Canonical: https://www.capterra.co.za/software/37032/bntouch Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/37032/bntouch?page=2) > Automate your marketing, convert more leads, stay top of mind with your borrowers and recruit new partners using one central hub. > > Verdict: Rated **4.5/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BNTouch Mortgage CRM? Mortgage Professionals: Loan Officers, Loan Advisors, Mortgage Brokers, and Mortgage Marketers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 95 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BNTouch - **Location**: Beaverton, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$165,00 - **Pricing model**: Per User - **Pricing Details**: BNTouch offers plans for mortgage companies of every size, starting from $148 for the Individual plan with an activation fee of $99. The plan contains a limit of 2,500 records and unlimited emails, campaigns, text, voice, and video marketing benefits. Pricing for the Team plan starts $79 per user per month with an activation fee of $79 per user. Contact BNTouch for pricing details for the Enterprise plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Alerts/Notifications - Client Database - Client Portal - Compliance Management - Contact Management - Document Management - Email Management - Lead Management - Mobile Access - Pipeline Management - Pre-Qualification - Reporting/Analytics - Sales Pipeline Management - Task Management ## Integrations (9 total) - Calyx Point - Dropbox Backup - EncompaaS - Facebook Apps and Tabs - Google Calendar - LendingPad - MeridianLink Mortgage - Microsoft Outlook - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Mortgage Software](https://www.capterra.co.za/directory/30038/mortgage-and-loans/software) ## Related Categories - [Mortgage Software](https://www.capterra.co.za/directory/30038/mortgage-and-loans/software) - [Loan Servicing Software](https://www.capterra.co.za/directory/30088/loan-servicing/software) - [Commercial Loan Software](https://www.capterra.co.za/directory/30537/commercial-loan/software) - [Loan Origination Software](https://www.capterra.co.za/directory/20011/loan-origination/software) - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.co.za/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "BNTouch CRM: A Game-Changer for Mortgage Professionals" — 5.0/5 > **Rob** | *16 August 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: BNTouch is very simple to use - it feels "logical" in how it is organized. And the tools that it provides are fantastic. I love the ability to mass-text as well as mass-email, all with personalized communications to the client or partner. > > **Cons**: I have no issues at all at this time, sorry. > > The BNTouch CRM has been a game-changer for me as a mortgage professional. Its intuitive interface and powerful automation tools have streamlined my workflow, allowing me to focus on delivering top-tier service to my clients. The robust customization options, automated marketing campaigns, and seamless integration with other systems have significantly boosted my efficiency and client engagement. BNTouch is designed specifically for the mortgage industry, making it easy to manage leads, track loan progress, and communicate effectively. Plus, their responsive support team is genuinely invested in my success. I highly recommend BNTouch to any mortgage professional looking to elevate their business. ----- ### "Average at best" — 3.0/5 > **Jeb** | *16 April 2025* | Real Estate | Recommendation rating: 4.0/10 > > **Pros**: It pulls info from online profiles like linkedin > > **Cons**: It breaks down constantly. As in the entire system crashes about once a quarter > > Average. If it would work consistently it Fitos be better ----- ### "Fairly flexible, easy to use, competent system" — 5.0/5 > **Adam** | *16 August 2024* | Banking | Recommendation rating: 8.0/10 > > **Pros**: Fairly easy to learn and use. Not flashy, gets the job done without a lot of fanfare > > **Cons**: Reporting is not good or easy to use. No true dashboard to reflect metrics > > Support is top notch. The best I've ever experienced. ----- ### "BNTough Mortgag CRM" — 5.0/5 > **Jason** | *16 April 2025* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, keeps track of all messages and phone calls. > > **Cons**: The ability to move from one section to another, not very easy to do. > > At times it can be very hard to navigate the system, but overall its a good system for follow up and record keeping. ----- ### "CRM Review" — 5.0/5 > **Roberto** | *16 April 2025* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Great tools for loan originators. Marketing Campaigns, integrated systems, follow-up tools. > > **Cons**: The loan application section could be more user friendly for the applicants. It would be great if there was an option to change the language to Portuguese too. > > It took a while to adapt to all the features and tools, but overall is a good CRM for loan originators. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/37032/bntouch?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/37032/bntouch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data