--- description: Learn more about FileHold price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FileHold Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [FileHold](/software/34668/filehold) # FileHold Canonical: https://www.capterra.co.za/software/34668/filehold Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/34668/filehold?page=2) > Secure, scalable document management for teams 10+. Includ: version control, automated workflows, mobile access, MS Office integration. > > Verdict: Rated **4.7/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FileHold? Secure, scalable document management for organizations that require automated workflows, approval processes, and compliance. Focused on efficiency, information governance, and regulatory readiness. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 56 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FileHold - **Location**: British Columbia, Canada - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$50,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The FileHold mission is to make Enterprise grade document management software affordable. Pricing is based on the intensity of use and the average cost per user lowers as the system grows. For large organizations a fully audited user license can be added for as little as $60.00 one time fee. Document management software priced for, organizations who want to go paperless. Ships with web access, Microsoft Office integration, document workflow, document scanning software, mobile device support. - **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Tracking - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Authentication - Bulk Uploading - Business Process Automation - Catalog Management - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Library - Content Management - Content Publishing Options - Customizable Templates - Data Import/Export - Data Retention Management - Document Capture - Document Check-in/Check-out - Document Classification - Document Management - Document Storage - Electronic Forms - File Conversion - File Sharing - Forms Management - Full Text Search - Graphical Workflow Editor - Incident Management - Knowledge Base Management - Monitoring - Multimedia Archiving - Process/Workflow Automation - Reporting & Statistics - Reporting/Analytics - Revision History - Risk Management - Role-Based Permissions - Self Service Portal - Task Management - User Management - Version Comparison - Version Control - Version Rollback - Workflow Configuration - Workflow Management - eDiscovery ... and 7 more features ## Integrations (4 total) - Microsoft Teams - Office 365 Document Management - SAP Customer Experience - Sage CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software) ## Related Categories - [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software) - [Archiving Software](https://www.capterra.co.za/directory/30998/archiving/software) - [Document Version Control Software](https://www.capterra.co.za/directory/31421/document-version-control/software) - [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software) - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) ## Alternatives 1. 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I feel a greater knowledge of all its capabilities would have been helpful. > > I am very pleased with my FileHold use and experience. As the coordinator for my business location the support from FileHold has been exceptional. My IT group supports this view. I have easily learned the FileHold software and passed that knowledge to others in my group. Our success with it has led to other locations in my company to purchase FileHold. ----- ### "Definitely Recommend Using FileHold" — 5.0/5 > **Chantelle** | *27 February 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: FileHold makes organizing and finding documents super easy, which has saved me a ton of time. The search function is really powerful—I can locate files quickly, even in a huge system. I also love how well it integrates with Microsoft Office, making it easy to edit and save documents without extra steps. > > **Cons**: The interface feels a little outdated and not as intuitive as I’d like, which took some getting used to. Setting everything up was a bit of a challenge at first, especially figuring out all the features. > > The best part of using FileHold has been the amazing customer support—they’re always quick to respond and super helpful. Whenever I’ve had an issue, their team has guided me through it with clear instructions (or often just fixed the problem for me). Even though the system has a learning curve, the support and reliability make it a great tool for managing documents efficiently. ----- ### "Decent Product at the Price Point" — 4.0/5 > **Rachel** | *23 June 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: \*Easy to use, and saves tons of paper by not using hard files anymore. \*The interface is really easy to navigate as well. > > **Cons**: \*Our version only works if we are on our hospital network. In other words, we cannot use it remotely / over the cloud. I'm not sure if that's available in other products, I just wish it was at this price point. \*Sometimes the search function is finicky and won't pull up a document unless the full word is used \*Only one user can scan files in at at time ----- ### "Great document management system that is highly adaptable." — 5.0/5 > **Kelsy** | *03 March 2025* | Oil & Energy | Recommendation rating: 8.0/10 > > **Pros**: FileHold has provided us with a document management system that suits our company, and projects needs and is highly adaptable. > > **Cons**: I don't have any major dislikes with FileHold. ----- ### "Trustworthy product" — 5.0/5 > **Travis** | *07 November 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: FileHold is an outstanding document management solution that combines ease of use with powerful functionality. The user interface is intuitive, making it simple to organize, search, and manage documents efficiently. The customer support team is exceptional—responsive, knowledgeable, and always willing to go the extra mile. FileHold also excels in user and group management, providing strong administrative control and security. Overall, it’s a reliable, user-friendly system backed by premium support. Highly recommended\! > > **Cons**: While FileHold offers solid document management and reliable customer support, it falls short in a few key areas compared to competitors like Laserfiche. The most noticeable gap is the lack of modern AI integration for tasks such as automated document classification, intelligent search, and workflow optimization. These capabilities would significantly enhance productivity and reduce manual effort. Additionally, the interface, though functional, could benefit from more dynamic and customizable features to better align with evolving business needs. Overall, FileHold is dependable but would greatly improve with stronger AI-driven tools and expanded automation features. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/34668/filehold?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/34668/filehold) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data