STORIS Reviews

"Storis for the win"

Comments: Very Easy to use on a day to day but it at times can be limiting.

Pros: Really love exporting and importing data sets via Excel.
This helped with mass catalog changes.

Cons: We are limited to certain search queries, SQL is not allowed.

"Storis Review"

Pros: Storis has an extensive menu that help manage every area of our business.

Cons: Very expensive software and complex without training.

"For me it takes a while to master but is good in the end."

Pros: Variety of applications. I like the customer search features. The reports are very detailed and give me the ability to evaluate my business from different values.

Cons: Find it a bit awkward when trying to navigate from one site to another.
I think that when scanning on point of sale it should have the last scanned item first not last. It would prevent errors in scanning.

"Great Software with excellent support"

Pros: Solid product. Storis is always working to keep the product updated and current. Storis has great support with fast response times.

Cons: This product has lots of features and settings. Getting used to everything takes time.

"Year End Summary"

Comments: This is a very important software system for our business and as such is critical to our day to day operations. Overall, we are very happy with the product and service we get from Storis. The improvements you continually make assure us that there is an ongoing development to put in place the newest features that we can utilize and move with our industry.

"Storis Review"

Comments: I only have experience with STORIS but use it on a daily basis in multiple ways.

Pros: Updating orders, information, pricing, descriptions is very easy, choosing the printer settings make life very convenient and helps keep records accessible. The description button really saves time when searching for a product.

Cons: It can be very sensitive, you have to get used to the way Storis communicates, example tab instead of enter which is less convenient. There also seem to be multiple steps required that don't always seem necessary, the search feature could be more broad. It is too specific sometimes.

"If you want a Time Machine Reminder of the terrible software of the 90's"

Comments: Awful!

Pros: There are none, except this is the best the furniture world has for software and they worship it. The software is so outdated it's like stepping back 30 years. .Terrible, clunky, slow and just pathetically behind. They say it's because furniture is difficult but I've run logistics and financing before in other organizations it's just that Furniture as a whole is a racket and they exploit customers and STORIS exploits the companies.

Cons: Everything! It is slow, it looks and feels outdated. The company is so overly sensitive if you review them bad they withing days contact higher leadership in a conference call and demand retribution against employees of the organization who spoke out and they are overall. Not kidding had a review posted once and they wanted it taken down and me fired, the Vice president found me on LinkedIn shortly after my review went up. They're that petty cause they know they are slinging terrible and pathetic product. Furniture companies being cheap think they're getting top of the line (similar to what they tell their customers) when in reality they're getting a nice looking package with nothing inside for it to function properly. This product is a LEMON through and through STAY AWAY! Find a start up and invest as a company they will make something 10x better in months!

"brought into the 21st century by Storis"

Comments: Overall we have been happy with Storis. A lot of the troubles we have encountered are due to the fact that we are not a bunch of computer people which is why we used spreadsheets and sales books for so long! Each day it gets easier and anytime I have really stumped Storis answers quickly and professionally.

Pros: Our previous inventory and sales were done on spreadsheets and written invoice pads. What a difference it makes to have such precise control over the inventory levels. We have really been able to streamline our ordering and reduce wasted space. And the sales order process, once learned, gives a very professional look to the customers - we love being able to email the sales orders! Also, a treasure trove of customer data is taken with just about every sale.

Cons: It is a big system with a lot of features - it is taking us quite a while to get comfortable with all of the "ins and outs" of the system. Storis support is always quick to reply with answers and solutions but sometimes it is hard to break away from a customer to get in touch with customer support. That being said they always get us back on track and the more we use the system the easier it gets.

"PRESIDENT Opdyke Furniture Inc"

Comments: Customer service has been very attentive and helpful. I do find the system a bit difficult to learn but it's coming along and I feel we will master it. It does offer a lot of info.
It does require many steps to do a quick sale which maybe could be shortened.

Pros: all the features and search mode

Cons: Not being able to flip back on certain screens ie. to update customers info (should be able to do when entering a sale for an existing customer)

"STORIS is a mess"

Comments: Also, I noticed that on Holiday shopping days when we were most busy, the system would go down or lock us out! A product of the server being used by multiple retailers and over burdened I guess.

Pros: The limited functionality allowed me to learn it quickly. I have been in the computer industry for about 25 years so the old fashion functions like the use of function keys gave me a little nostalgia.

Cons: Antiquated features and functions. In my work we had to have multiple software products to accomplish the POS process.
For example we had to look up a custom product SKU and all SKUs in one application, write it down and then sign into STORIS. STORIS required us to use the function keys rather than typical right click for copy and paste. Really OLD FASHIONED. This is just one example

"Awful system"

Comments: STORIS is a hot mess and I highly recommend using a different POS system.

Pros: The only reason I used this software was because our company used it instead of any alternatives. It never worked as designed.

Cons: Everything. The scheduling portion was broken, it wouldn't give correct information when making inquiries on availability, it would just lock you out of orders at points.

"Mixed Review"

Pros: The staff at Storis is very responsive and helpful. They make me desire to give Storis an outstanding review, but I'm just not quite there yet. Hoping that Storis overhauls their platform to make it more user friendly.

Cons: 1. If you are an old school Microsoft platform person, you may enjoy the use of the software. In comparison to today's drag and drop, intuitive computing environment, the Storis software feels dated and clunky. Multitasking in Storis, or having multiple screens up at one time is almost non-existent, and to complete a task, or even offer a customer a simple refund, there is not always one simple process that allows the user to finish the task.
2. Storis charges for just about everything. Even to get to the detailed reports we desired, we had to purchase the EIS reporting module. It would seem to me that many of the features that Storis charges extra for should be integrated into the software itself at no extra charge.

"Storis RoX!"

Pros: The product encompasses everything in one package and can accommodate any size retail business. The software itself is easy to utilize and if you ever need assistance Storis's support is second to none! I've been in the IT support department myself for over 20yrs and got to give the highest of kudos to this companies outstanding services and support.

Cons: Well if I were to give any kind of negatives I feel the main downside to the product is it's core database use of IBM U2 as opposed to SQL or Oracle. Also, all client machines must have a decent network connection to the database (<50ms milli-second response time) for decent use and if your network connection is down you cannot utilize the software at all as there's no local database, so be confident in your network connectivity and security.

"One Happy Customer"

Comments: We have been Storis clients for over 25 years and have never been disappointed.

"Best Inventory Tracking Software"

Comments: Overall I would use 100% of the time over any other inventory tracking software.

Pros: Tracking inventory is a breeze. Able to leave comments when making adjustments saves a lot of time.

Cons: It's complex and takes a lot of time to learn the software.

"Good for Growing Businesses"

Pros: Accountability. It tracks each movement, so you can retrace your steps to figure out what was done and how to undo it if needed. If it's a challenging knot, customer service is always helpful in untangling or explaining!

Cons: There's a learning curve, so new team members need time in acclimating. It's not as straightforward as something like Intuit Quickbooks.

"Superior, powerful and intuitive, POS package."

Pros: STORIS 9.5 is very reliable and structurally extremely sound. The different Modules allow a business to choose only what they require and all work seamlessly together, in my experience. The Table setups are extremely thorough yet flexible enough to customize to one’s own business needs. The interface is extremely User friendly, intuitive and highly customizable. STORIS offers a variety of “pre-built” reports but more importantly, to our business, the ability to create and run queries. The HELP functionally is very detailed,screen specific, and in most cases will answer any question one might have. I have used numerous POS packages over a 30 year career and although all have been very functional none have come close to the features and ability to customize all aspects of the package as STORIS offers.

Cons: In the attempt to answer this question I have to come up with something trivial which serves no useful purpose to anyone.

"STORIS - An Excellent Software Solution"

Comments: Our company has used STORIS for going on two years and it has been nothing but a good experience. The initial implementation process does take some time, especially if you are going from handwritten sales orders to a computer solution like we were. STORIS really helped us through this process - onsite training at corporate headquarters in New Jersey was a huge plus, as was the onsite direction provided by an assigned STORIS project manager. Now that we're using STORIS, I can't believe how we ever managed without it. It has been key in helping us grow our business, especially as we expanded to another location.

Pros: Real-time inventory and sales figures. Computerized records. Extensive sales analysis reports. Great customer support.

Cons: Occasional (very rare) server downtimes.

"STORIS WORKS!"

Pros: AFTER WORKING WITH STORIS FOR 11 YEARS MYSELF AND THE COMPANY WORKING WITH STORIS FOR OVER 15 YEARS I CAN SAY THAT THEY HAVE BEEN VERY RESPONSIVE TO OUR NEEDS AS A COMPANY COMING UP WITH SOLUTIONS THAT WORK FOR US AND WITH TECH SUPPORT SOLVING ISSUES THAT, TO BE HONEST, WE CREATE OURLSELVES SOMETIMES, 98% OF THE TIME THE SAME DAY!

Cons: I DONT THINK IT IS REALLY FAIR TO SAY THERE IS SOMETHING THAT I LIKE LEAST ABOUT THE PRODUCT BECAUSE I KNOW THAT ONE PIECE OF SOFTWARE IS NOT THE "TOTAL SOLUTION" FOR EVERY SITUATION THAT COMES UP IN OUR BUSINESS. ARE THERE SOME THINGS I WISH WERE DIFFERENT OR THAT COULD BE TWEAKED IN OUR FAVOR? OF COURSE THERE IS, JUST AS IN ANY SOFTWARE PROGRAM THAT I USE FOR BUSINESS OR PERSONALLY.

"It's a quick and efficient software."

Pros: It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

Cons: There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

"Modular and Flexible - Transactional Accounting for Other Industries Too"

Comments: We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better. downloading to our Quick Books

Pros: Modularity - Use only what you need.
Flexibility - Create custom reports needed by your industry and business, easily.
Robust, no downtime to speak of.
Upgrades included at no charge.
Amazing, attentive, professional and caring staff.

Cons: Absolutely - and I am tough - not even one negative thought about the company or its software

"STORIS"

Pros: There aren't many ERP solutions for Furniture Retail that have ALL the solutions you need - from Inventory, POS to Accounting and in between. We're glad to know we don't have to try to integrate with additional software like accounting, etc.

Cons: Product suggestions from power users can sit for years before being implemented. One-off custom enhancements are expensive. Some parts are clunky and restrictive.

"Storis is THE software for the furniture industry"

Comments: When Storis brought out EIS, it dramatically improved the sales analysis. See my comments in the "pros" paragraph

Pros: Very powerful inventory and sales analysis tools. With these tools, we are able to track our best and worst selling items with ease and attain our gmroi targets to maximize profitability and cash flow

Cons: The menu format is clumsy for the system administrator. It would work more efficiently with drop down menu options

"Over 20 Year Client"

Comments: Storis has proven to me over the last 20 years to be reliable, dependable and an industry leader by staying current with advancements in all areas of systems. However, the true key to success with Storis is the top flite staff. Knowledge and responsive to any concerns or issue that arise. The overall communication of information is excellent. Looking forward to another 20 years

Pros: Flexibility, speed is good, stable, keeps growing

Cons: set-up layers, report development style improvement

"Boston Bed Company loves Storis."

Pros: The ease of use and intuitiveness of the program. You don't need to be a computer genius to use it, and in this industry not everyone grew up attached to a smart phone. Its simple to navigate and process transactions, and easy to find the information you need to manage your business. The Storis staff are extremely helpful and responsive to our needs and inquiries.

Cons: Don't have anything negative to offer - only positive opinions. I will say that we only use a small portion of the total package available to us. As a small company we don't feel the need to automate ordering, routing, price reductions, etc that we might if we were 60 stores instead of 6.