---
description: Learn more about DealerPeak CRM Center price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: DealerPeak CRM Center Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Car Dealer Software](/directory/20005/auto-dealer/software) > [DealerPeak CRM Center](/software/29669/dealerpeak-crm-center)

# DealerPeak CRM Center

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> Imagine a dashboard made for an auto dealer's workspace, built by a company with Dealer DNA.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses DealerPeak CRM Center?

Detailing the unique aspects of your product: The DealerPeak CRM system is a fully customizable auto dealer desking software and mobile CRM solution with Dealer DNA.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DealerPeak

## Commercial Context

- **Starting Price**: US$995,00
- **Pricing model**: Flat Rate
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Puerto Rico, US Virgin Islands, United States

## Features

- Activity Dashboard
- Contact Database
- Contact Management
- Customer Database
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Financing Management
- For Automotive Dealerships
- Interaction Tracking
- Inventory Management
- Lead Capture
- Lead Management
- Lease Tracking
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Floor Management
- Sales Pipeline Management
- Service Department
- Task Management
- Workflow Management

## Integrations (6 total)

- Autosoft DMS
- CDK Global
- DealerBuilt
- Dealertrack DMS
- VUE DMS
- vAutoStock

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Car Dealer Software](https://www.capterra.co.za/directory/20005/auto-dealer/software)

## Related Categories

- [Car Dealer Software](https://www.capterra.co.za/directory/20005/auto-dealer/software)
- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
5. [Kylas Sales CRM](https://www.capterra.co.za/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Great Tech Service\!" — 5.0/5

> **Martin** | *31 August 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to navigate menu for all involved with daily
> 
> **Cons**: Been pretty solid for us.  Hard to find faults
> 
> Who to spend money with in advertising.....easy to see results

-----

### "Woody's review" — 5.0/5

> **Paul** | *21 July 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: definitely the texting features and the product is not only easy to use but easy to train new employees as well on it
> 
> **Cons**: it duplicates overdue tasks over and over
> 
> follow up and contacting the customer's more frequently plus the auto pilots are customizable. Also during the pandemic being able to send weekly email campaign's to our customer base has been priceless

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### "Horrible Support & Behind The Time" — 1.0/5

> **Allison** | *06 March 2019* | Automotive | Recommendation rating: 0.0/10
> 
> **Pros**: The dashboard is easy to navigate and most employees can learn the back end fairly quickly.
> 
> **Cons**: The CRM is not innovative with its templates, reporting, mobile app and much more. It seems the software has not changed much, if at all in many years, making them low on the totem pole for the most technologically advanced CRM software. Not to mention the support and account managers are terrible. They are not helpful and make simple tasks a hassle and try to get as much money out of you as possible to get it done.
> 
> We cancelled with DealerPeak and the whole process was enough to give this negative review and tell EVERYONE we know in the industry to steer clear of this software, especially when there are so many better options out there with a similar price tag, not to mention, less headaches\!

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### "Lustine CDJR General Manager Review" — 5.0/5

> **Matthew** | *24 July 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to text sms. from the App and desktop, as well as send videos through the APP provides a great advantage for the time being.
> 
> **Cons**: The software is great. I would like the ability to record one video I can send to customers I designate vs. having to record a new video for every customer every time.
> 
> Experience has been great. Training has been solid. Responsiveness stellar.

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### "Love it\!" — 5.0/5

> **Amber** | *23 July 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: EASY TO USE AND SUPPORT TEAM IS AMAZING\!
> 
> **Cons**: There is a lot to learn at first, but once you get the hang of it; it is really easy\!

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## Links

- [View on Capterra](https://www.capterra.co.za/software/29669/dealerpeak-crm-center)

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| en | <https://www.capterra.com/p/10010610/DealerPeak-CRM-Center/> |
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