18 years helping South African businesses
choose better software
About Pumble
Team collaboration app with free storage, unlimited messages and users.
Good software for small organization but lacks diff tools integration.
Have very limited feature for private workspace.
Filter reviews (189)
Usage
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Filter reviews (189)

Alternatives Considered:
Use Pumble, not Slack
Comments: It's basically Slack, but better. And the paid option is sensibly priced, so that's fantastic too.
Pros:
Pumble is easy to use - if you've used Slack, you already know everything you need to about Pumble. But, crucially, Pumble allows unlimited message history in the free version. This is a crippling restriction of Slack, and the main reason I switched from Slack to Pumble.
Cons:
Pumble's search feature is not great, and requires basically knowing exactly what whole word terms you're searching for. Partial words won't get you anywhere.
Alternatives Considered:
Pumble Never Fumbles
Comments: We really have no issues with Pumble. It is permanently on our phones as well as desktops.
Pros:
Pumble is great for sending quick messages without formality and for swapping files quickly.
Cons:
It doesn't like Doc sharing - it converts the to PDFs.
CAKE.com Response
10 months ago
Hi Lee, Thank you for your feedback! I'm glad to hear that you find Pumble easy to use! Cheers!
Needs improvement
Comments: I really would love to see more updates soon. My team is planning to transition to Pumble, we still have to decipher if it's a good tool to use overall.
Pros:
Clean interface. Conversations are easy to read.
Cons:
1. Can the team use the app to conduct a meeting? 2. Can we share-screen? 3. Can the app light up when we receive a message? 4. Notification settings seem limited. 5. Can we link the app with our google calendar?
CAKE.com Response
4 years ago
Hi Roxanne, Thank you so much for your feedback. Kindly note that we are working hard in finalizing the features like audio and video calls including the screen share possibility. . When you are using Pumble on your PC, you will receive all notifications there. However, if you are away from your desktop, you will receive all notifications via the mobile app. Currently linking Pumble with other applications is possible using Webhooks but we are planning to introduce simpler integrations as well. Please write us at [email protected] and we will be happy to help your team set up everything and assist anywhere we can.
Nice alternative to Slack or Teams
Comments: In general everything has been perfect, the free version is very complete! and I consider the PRO versions to be economical.
Pros:
I like how easy it is to set up channels and invite new users.
Cons:
The lack of integrations, I think it needs integrations with Notion and Figma.
CAKE.com Response
10 months ago
Thank you for your amazing review JD! We are glad to hear that you're enjoying Pumble and we will continue to improve our services for our users! We will gladly forward your feedback about the integration with Notion and Figma to our Product team in order for them to consider it for future upgrades. Feel free to reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to [email protected] Cheers!
Happy we switched!
Pros:
We were previously using another software which had limits on message history. Pumble not only allows us to look at our entire message history from Pumble, but we were also able import our entire message history from the old program we were using.
Cons:
We had some difficulty transferring our message history over, but the support team was able to finally get it sorted out, and it worked perfectly. Other than that, we have had no cons!
CAKE.com Response
9 months ago
Hi Chelsey, We appreciate your kind review and are glad to hear that the issues with import have been resolved. Thank you for using Pumble! Cheers!
Alternatives Considered:
Amazing find
Pros:
I love how it gives the trial as well as its ease of access. i really love that its similar to slack but less confusing!
Cons:
I wish that it had a deal where 1 or 2 employees were discounted or free like a few others
CAKE.com Response
10 months ago
Thank you for your feedback Taylor! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the deals, we only have a 20% discount when subscribing annually (compared to monthly) and on our business plan you can also have 5 single-channel guests for free for every paid seat you have. For more information about it, please feel free to reach out to our Support team and we'll be more than happy to answer any question you have. You can reach out to us through this email ([email protected]) Cheers!
Better Than Slack
Comments: an absolute 5 star rated webtool, easy to use, pocket friendly.
Pros:
The Features helps our team to improvise and narrow down the workload and the communication is to the point and file sharing has become the icing on the cake and smooth as knife through the butter. Overall a budget friendly web tool to help us beat the system barrier and meet the timeline with the company goals.
Cons:
please market yourself (Pumble) more, there are a lot of the companies looking for your tool.
CAKE.com Response
9 months ago
Thank you for taking your time to review our app, we are glad to hear that you're enjoying Pumble! Cheers!
How Pumble is very convenient to everyone
Comments: 10/10 for my overall experience with pumble.
Pros:
Pumble, is a very convenient app that make our company easy to use as communication, it's also accurate.
Cons:
None, pumble is very easy to use it makes our work very easy.
Pumble Review
Comments: I really like the app and its simple and beautiful design
Pros:
Pumble is an outstanding chat app designed for seamless workplace communication. Its clean, intuitive interface ensures effortless navigation, while features like organised channels, direct messaging, and robust integration with other productivity tools make it indispensable for any team. Real-time notifications keep you updated without being overwhelming, and the app’s reliability ensures that you stay connected without any disruptions. Whether collaborating on projects or sharing quick updates, Pumble enhances productivity and fosters effective communication, making it an excellent choice for any professional environment.
Cons:
There is not any thing that I don't really like from Pumble, but I can say that maybe more improvement in video meetings, adding more features like backgrounds, emojis or layouts.
Easy way to collaborate
Pros:
I like the group chat and threading experience, also the good implementation of groupchat.
Cons:
The way to search in thread. It's a bit hard to find and check where is the post who started the thread.
CAKE.com Response
10 months ago
Thank you for your nice feedback regarding the thread search. If you'd like to suggest feature improvements, please feel free to fill out this form https://pumble.com/feedback. Cheers!
Best alternative to Slack
Pros:
Very easy to set up and get going. Very easy to add users.
Cons:
My usage right now has found nothing that would reflect a negative aspect of this software.
CAKE.com Response
9 months ago
Hi Michael, We are glad to hear that you're finding Pumble easy to use. Thank you for your review. Cheers!
A Slack Clone
Comments: For an experienced Slack user/team, this is a no-brainer to get it up and running.
Pros:
Ease of importing data, memebers users from Slack
Cons:
It's the same mess as Slack with their multi-thread per channel discussion.
CAKE.com Response
9 months ago
Hi Egil, Thank you for taking the time to leave a review of the app. We appreciate your feedback regarding threads. If you have any suggestions or feature recommendations, please feel free to fill out this form. https://pumble.com/feedback Cheers!
More people should be using this!
Comments: If you’re a new business needed to communicate with a number of people, this app is the answer and I feel more people should know about it. Other competitors are charging extortionate rates for similar products and it makes absolutely no sense why everyone isn’t just using this.
Pros:
It’s honestly changed the way I do business with clients - for anyone who’s working with a number of clients in any industry you generally don’t want to always give out your number or rely on common instant message platforms (especially if you want to try and switch off in the evenings) it’s been an absolute game changer for me being able to add all of my clients in and chat to them 1-2-1 at all times
Cons:
I find a lot of my clients get confused during the set up - when I send them an invite they’ll often create their own workspace when I instruct them to join mine. So maybe the joining could be a bit more straight forward from that sense
Pumble - so far so good but short of a few features
Pros:
Pumble works well using the features it has. Real time chat works well as does thread and direct messages.
Cons:
(Note: using Xubuntu and xfce) No spell correction. Cannot tailor notification sounds. No voice calls, no video calls. "They're coming". Often slows down by end of day (desktop product) and has to be killed and restarted.
CAKE.com Response
3 years ago
Hi Nigel, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. The ability to customize notification sound will also be available in the future. And if you are experiencing any performance issues feel free to reach out to our support team at [email protected]. Cheers!
Good value of money
Pros:
It's easy to use and very friendly, good value for money, for what it offers.
Cons:
Sometimes it crashes, calls are interrupted or the share screen is difficult
CAKE.com Response
10 months ago
Hi Cristi, Thank you for your feedback! If you're experiencing issues with the app, please reach out to us at [email protected] so we can investigate it further. Cheers!
Excellent for communicating with the team
Pros:
I've been using Pumble with my team for over 2 years and the experience has been incredible. We can communicate in real time anywhere in the world and work flows better.
Cons:
I think the design could be improved, but it doesn't affect the interactivity.
Loving Pumble!
Comments: So far so good! I enjoy the system compared to many other communication tools I have used working from home.
Pros:
I love the community that our WFH company has built here.
Cons:
It does feel a bit overwhelming at times with so many rooms
CAKE.com Response
9 months ago
Thank you for your nice feedback, Heather! We appreciate it! Cheers!
Highly recommended
Comments: The communication was smooth and excellent! highly recommended!
Pros:
It's easy to use plus! it's app is available for mobile use!
Cons:
I can't see if someone have read my messages or not
CAKE.com Response
10 months ago
Thank you for your review KC! We are glad to hear that you're recommending Pumble! We will continue to improve our services for our users. We will gladly forward your feedback about the seen messages indicator to our Product team in order for them to consider it for future upgrades. Feel free to reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to [email protected] Cheers!
Easy enough even for my grandpa!
Comments: So far my experience with Pumble has been top-notch. It's user-friendly, the app is intuitive, and the various channels keep our shared office info organized.
Pros:
Not that my grandpa uses Pumble, but ease of use is my #1 reason for loving it.
Cons:
To be honest, I have not found a feature I dislike yet.
CAKE.com Response
10 months ago
Hi Melissa, We appreciate your thoughtful feedback and we are happy to hear that you find Pumble easy to use! Cheers!
VERY RELIABLE AND TIMELY NOTIFIES
Comments: Very good pumble! the team had learn it very easy and very informative platform
Pros:
Can post message via schedule, really a big help in birthday banners and announcements
Cons:
None, not much things that i don't like about pumble

Great alterenative to Slack
Pros:
This uis a great alternative to Slack and it also more user friendly
Cons:
It could have a bit more direct integrations to their own other softwares like Plaky but maybe will be coming in the future
Good product
Pros:
I like it because its similar to slack and has almost all the features
Cons:
the ability not to huddle on the free version
CAKE.com Response
10 months ago
Thank you for your feedback Adeyenka! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the current design where huddle is not available in the free version, I'll be passing it on to our Developers for future consideration, thank you for sharing! if you have other feature suggestions in mind, you may pass it on directly to our team here: https://pumble.com/feedback Feel free to reach out to our Support team and we'll be more than happy to investigate it for you. You can reach out to us through this email ([email protected]) Cheers!
Pumble - Great Messaging App for Team
Comments: The overall experience is amazing and I use it daily to get in touch with my team mates.
Pros:
Easy to use and nice app to work as a team.
Cons:
Sometimes I don't get notifications on my smartphone.
An affordable and near feature-complete business messaging app
Pros:
The lack of a need for an account by just using email invite codes that are remembered by your browser is very well done feature that I would welcome in many other apps. Furthermore, the chat features are well done and in particular the thread functionality is very well organized with helpful menus for threads you are in. Also, the free version of the file sharing limits are not at all restrictive, which was a pleasant surprise.
Cons:
There is an annoying bug in the desktop browser version where if you have a channel open while you receive a notification in it, the notification stays until you go to another channel and then reopen the current channel, as opposed to going away right away (because you are in the channel and thus you see the notification right away). Also, its file preview could support more common video and audio file formats like .mkv, and a "Reply" button in text channels a la Discord or Slack would be nice.
CAKE.com Response
3 years ago
Hi Alex, Thank you for your review. I've forwarded your feedback to the team for consideration for future updates of the app. Please do not hesitate to reach out to our support team directly at [email protected]. Cheers!
Glad we made the switch from Slack
Pros:
We’ve been using Pumble since it launched. Our team is amazed at how responsive their support team is. They’re continuously updating the software, and they really take on customer feedback. This was VERY important to us. We’re pleased to have such a great Slack alternative for less $. We transitioned from their Free plan, to Pro, and now finally to Server.
Cons:
There were a few teething issues in the very beginning that have since been resolved.