--- description: Learn more about VitalPBX price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VitalPBX Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [VitalPBX](/software/211560/vitalpbx) # VitalPBX Canonical: https://www.capterra.co.za/software/211560/vitalpbx Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/211560/vitalpbx?page=2) > VitalPBX is a Unified Communications System with tools for Call Center, Multi-Tenant PBX Solution, and Enterprise for remote work. > > Verdict: Rated **4.7/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VitalPBX? We offer a product suited for Carriers, Enterprise sector, and Corporations. With options for Call Center and Business Solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 15 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VitalPBX - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$50,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Plans and Individual Licensing Available for commercial add-on modules. - **Target Audience**: 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Recording - Call Routing - IVR - Ring Groups - Virtual Extensions ## Category - [Cloud PBX Software](https://www.capterra.co.za/directory/31102/cloud-pbx/software) ## Alternatives 1. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (465 reviews) 2. [VoIP.ms](https://www.capterra.co.za/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [HoduPBX](https://www.capterra.co.za/software/208449/hodupbx) — 5.0/5 (21 reviews) 4. [Zoom Phone](https://www.capterra.co.za/software/208535/zoom-phone) — 4.5/5 (243 reviews) 5. [Telnyx Suite](https://www.capterra.co.za/software/173804/telnyx) — 4.8/5 (195 reviews) ## Reviews ### "Disruptive price PBX to resell with your own value added and make money." — 5.0/5 > **Emanuel** | *20 November 2020* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The GUI is very modern and makes the previous software that we used look pre-historic. Its got every feature of the expensive traditional PBX and the newest Ip PBX also. The price is not diretly related to channels or extensions. They do sell addon modules, some of them based on qty of extensions and some not. Their subscription plan with unlimited capabilities lets you grow and make money wth a fixe low cost. > > **Cons**: When we started with them, it was just Release 1.0 and lacked many features and had certain problems that thanks to the great service were all fixed in a timely manner is subsequent releases. > > Its been a game changer for us. We have been selling PBX from traditional vendors for the last 50 years in our company and we were slowly not being able to sell what we used to. So, we looked for an inexpensive and powerful PBX software that would allow us to sell PBX ion premises and in the cloud and retain our existing customers with new technologies and still be an updated palyer in the market place. ----- ### "Everything I needed for my VoIP business" — 5.0/5 > **Kerry** | *01 December 2020* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I was drawn to VitalPBX while searching for something that would allow for voicemail transcription (IBM's Watson STT, now switching to Google Cloud STT). I also needed something I could install myself in a standard VPS provider. > > **Cons**: There are one or two features that my older software could do that I cannot do with VitalPBX, such as transferring calls between devices registered to one extension. However, everything else more than makes up for this. While I also love the customizability of the portal user's UI, I wish there were a simplified, user-friendly interface for the far less technically-inclined user. > > From the beginning, the support from the community has been great. I was in desperate need of a solution after the nightmare debacle at Kerio-slash-GFI. VitalPBX has given me the chance to continue my small VoIP business, keep my command line up to speed, and offer my clients a lot more in their service. ----- ### "Looks simple, but it is not as simple as it look" — 4.0/5 > **Nicolas** | *01 December 2020* | Internet | Recommendation rating: 6.0/10 > > **Pros**: VitalPBX has a good user interface. The web management do not afraid people. Feature codes list, follow me and many several options are easily accessible from GUI. Installation is very easy. Documentation is present. Tooltips are set for every function, and it is a very good idea. > > **Cons**: The way extensions are presented is not straitforward. The extension mapping is not very clear, and some feature are displayed twice. It is hard to find where exactly DID / extension mapping is done. Debug tool are not very usable. Finally, "asterisk -rv" is more comfortable. > > In this standard deployment, VitalPBX does the job. 1 trunk, 10 extensions, Follow Me and IVR. Autoprovisioning was not setup because it is easier to setup 10 phones one by one (yeahlink phones, different models). ----- ### "WavSpeed Evaluation" — 5.0/5 > **Craig** | *01 December 2020* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: All of the features that FreePBX has plus the multi-tenant carrier platform. > > **Cons**: The Endpoint Manager for provisioning devices was very rudimentary to where we had to use the Advanced Feature Sets to program some of the most basic things that FreePBX or 3CX will perform natively. Also, we are waiting on the VitXi platform to mature so we can move our 3CX clients over to VitalPBX and have a single system to manage instead of multiple different platforms. WebRTC and Mobile Apps are becoming a rapid necessity for users to be able to work and function. And these capabilities will help us continue to successfully provide great service and pricing to our customers. ----- ### "My thoughts and experience with VitalPBX" — 4.0/5 > **Lohitha** | *01 December 2020* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Dynamic routes, IVR Stats, Sonata Stats, Switchboard, VitXi are wonderful > > **Cons**: Not yet fully completed API, but hopefully, it'll be solved soon by the great team as did in the past. > > Fantastic ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/211560/vitalpbx?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/211560/vitalpbx) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Structured Data