18 years helping South African businesses
choose better software
About Deel
Deel PEO simplifies US team management by handling payroll, HR, and compliance, allowing businesses to focus on growth.
Contractors start operating rapidly so they can begin adding value right away.
Not flexible about compliance(most requests are denied).
Filter reviews (2,077)
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Filter reviews (2,077)

Top recommended platform for freelancers.
Comments: It's been easy to do transactions such as local account transfers and their Deel advance has been very helpful.
Pros:
Convenience. Hassle free transactions with awesome perks.
Cons:
None so far. Overall experience is great!
Deel Response
2 months ago
Hi Bryll, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team
Deel review
Pros:
I liked that it is very easy to navigate, and has a lot of options for finance withdrawals that was very attractive to our employees.
Cons:
The PTO balances got messed up while transferring them from our previous platform, but Deel customer service was able to help us and resolve
I expected more
Comments: The company needs to work in a level of service, it sucks that I had to receive 4 mails, expecting news every 24 hours. It shows that the company is more interested in a number as indicator than real numbers of sla resolving the actual issues to the clients
Pros:
I like that I can have several bank accounts to withdraw
Cons:
I expected more from a company with the size of investment, the platform is slow and buggy. when I had the issue I receive every 24 hours an email saying that in the next 24 hours they give me an update, 4 days later the issue was solve. The performance indicator from the service is perfect 24 hours to response without commiting to a date, sucks in many different levels
Deel Response
2 months ago
Hi Julia, Thank you for sharing your feedback! We’re glad to hear you appreciate the ability to have multiple bank accounts for withdrawals. We also understand your frustration with the platform's performance and the delays in resolving your issue. Your comments about the service and communication are valuable, and we apologize for the inconvenience caused. To better understand your experience and work towards a resolution, we’d appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. Thanks again for your feedback—we’re committed to improving and ensuring better service in the future! Best, Deel team
Quick payments received
Comments: Thanks to Deel now I do not need to worry about a late payment. With the last providers I had terrible issues due to weekss without receiveing my payment on time. Now I can have the confidence that will arrive on time.
Pros:
Deel has the quickes way to receive payments from international transfers.
Cons:
The fees with the limist of the amounts.
Deel Response
2 months ago
Hi, We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future! The Deel Team.
Excellent service
Comments: Pleasant and easy to use. Never had a problem.
Pros:
Never had a problem. The one or two times that payment delayed by one or two days support was very, very helpful.
Cons:
I have nothing to complain. If anything, I wish all my clients used it.
Deel Response
2 months ago
Hi Danilo, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team
The best choice I could have made.
Pros:
Previously I received my payments through other platforms, but I never found the ease and simplicity with which Deel works. Payments are automated, commissions are minimal and it automatically generates my invoices. I am very happy with the service.
Cons:
I find no weaknesses in the platform. Everything looks simple and with a lot of transparency, both for the employee and the employer.
Good experience to use deel
Comments: Excellent Convenient to deposit to local banks , and money can be deposited the next day. Both US dollar account, but also Canadian dollar account
Pros:
Convenient to deposit to local banks , and money can be deposited the next day. Both US dollar account, but also Canadian dollar account
Cons:
Some high transaction fees. Like one or two dollars should be ok, but always like 10 dollars
Deel Response
2 months ago
Hello, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. The Deel Team.
Excellent Product
Comments: Excellent. Good calls and follow-ups and vast knowledge base. A good product.
Pros:
Their efficiency and their engagement with clients. Aspects of their full system are free to users with a smaller number of employees.
Cons:
some costs can be high though good value for money
Reliable application
Comments: You could have everything related to your employment at hand.
Pros:
Easy app. Everything is easy to find through the app.
Cons:
Nothing. It is a very useful application to control my stuff.
Deel Response
last month
Hi Roberto, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team
4.5/5 - very good
Comments: good, even staying in argentina. Here it's kinda difficult get your money from other countries, one of the best pages
Pros:
customer service , very good service in case of any eventuality. Even in Argentina
Cons:
withdrawal fees. Although they have several withdrawal methods, the costs are quite high
Alternatives Considered:
Best EOR provider on the market
Comments: Overall, I'd say that Deel is the best experience for an EOR provider. They have grown exponentially in a short period of time so the personalized experience has gone down a bit. I'd still go with Deel over any other provider.
Pros:
Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.
Cons:
The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.
Deel Response
6 months ago
Hi Christina! We truly appreciate your review as we strive for excellence. We want to improve your experience and make it perfect. Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. We’re here to listen and ensure your experience is nothing short of perfect! Best, Deel

Deel is revolutionizing the hiring and payment paradigm!
Comments: Wonderful experience so far for the period I have used deel
Pros:
One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.
Cons:
Ver good customer support although there is still room to improve the ETR.
Deel Response
8 months ago
Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team
Alternatives Considered:
Efficiency in using Deel
Pros:
I like how easy and convenient Deel payment is to use. It allows me to securely receive payments from clients all over the world with just a few clicks. The value of Deel for someone working at home is that it simplifies the payment process, saves time, and provides peace of mind knowing that transactions are secure.
Cons:
One thing I dislike about Deel is that their fees can be higher compared to other payment platforms. Additionally, the withdrawal process can sometimes take longer than expected, causing delays in receiving funds. The platform's customer service can also be slow to respond to inquiries or issues, which can be frustrating for users. Overall, while Deel offers convenience, there are some drawbacks that can impact the overall user experience.
So easy, so straight-forward, and payout is so quick compared to the traditional methods!
Comments: I have only used it for a few weeks, but it has impressed me greatly so far. I love how clean the design is, and it's so easy to navigate pages between invoicing, contracts, etc. I also love that there is a section where you can talk to someone about tax advice!
Pros:
I really appreciate their integration with Revolut, as receiving international payments from my US employers can sometimes be so tricky. Things like their banks charging fees, trying to exchange into another currency, or simply taking days to go through can really make the process hard, but with Deel it is so straightforward, and I can cash out straight to my linked Revolut account.
Cons:
I think there could be more help explaining sections of contracts to foreign employees. US contracts are very different to the UK ones I am used to signing, especially when related to tax, so a little help understanding what certain jargon means would go a long way.
Deel Response
6 months ago
Hi, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. The Deel Team.
Works incredibly fast for bank transfers and document handling
Comments: I had a good experience with Deel. Easy interface and i can store my money on Deel Card which saves me from keeping international currency.
Pros:
I like that they offer advance payments,fast transactions,all in one place.
Cons:
Limited customizations options for contracts and occasional customer support delays.
Deel Response
6 months ago
Hi there, hank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon! Best, The Deel Team
My Honest Review: DEEL
Pros:
Deel really helps me with getting paid from clients around the world and dealing with all the legal stuff. They handle the local laws and taxes, so I don't have to stress about that. I can choose how I want to get paid, like through bank transfer or PayPal, and I always get my money on time thanks to their automated payments. Their contracts are straightforward, the pricing is clear with no surprises, and they have 24/7 support if I ever need help. Deel makes my work life a lot simpler, so I can focus on my projects without worrying about payments.
Cons:
Customer support can be slow at times, and payments occasionally get delayed. It doesn’t work in all countries or with all currencies, which can be limiting for me. International bank transfers take 3-5 business days to process, which is a big disappointment for me.
Deel Response
8 months ago
Thanks for the honest review! We're happy Deel simplifies your payments & legalities. We hear you on support speed & occasional delays - we're working on improvements. Deel isn't everywhere yet, but we're expanding!
Excellent Software, Room for Some Improvements
Comments: Overall, my experience has been very positive. The software has played a significant role in keeping our business organized and efficient. Despite minor drawbacks, its strengths have made our work much easier. If the speed is improved and more features are added to the mobile app, this could become a perfect software solution. I would definitely recommend it to businesses looking for a powerful and easy-to-use solution.
Pros:
The biggest strength of this software is its user-friendly interface. It’s incredibly easy to use, even for non-technical users. In particular, its reporting and analytical tools are very useful, providing deep insights into our business performance. Its customization options and various third-party integrations also make it an outstanding choice.
Cons:
Although the software is excellent, there’s a need for improvement in its speed. It can be a bit slow when working with large datasets, which can impact productivity. Additionally, the mobile app lacks some features that are available in the desktop version, which can be inconvenient for users who prefer to work on the go.

Simplicity is best.
Comments: My overall experience is a an awesome one, the onboarding, pay out, document managing and frankly all the options are groundbreaking. I think Deel is at the forefront of internationl employee management.
Pros:
I like mostly being able to upload all verificatio documents in a smooth, easy process, the onboarding capabilites are genuine, the option to receive your payouts in cryptocurrencies, to a bank account, or to several choices is just groundbreaking.
Cons:
I cant say I dislike anything about Deel, maybe an area of opportunity would be tutorial videos on how and what documents are allowed help some.
Deel Response
7 months ago
Hi Walter, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback on where we can approve means a lot to us and really appreciate it! Best, Deel Team
Great for contractors!
Comments: Overall I have had a pleasant experience with Deel as a platform for getting paid on a regular long-term basis and short-term basis. There's not much I can say negatively about the platform as I feel it does everything right when it comes to contract work from one country to another, ease of access and how helpful the tools are.
Pros:
I've been using Deel for a while now to receive contracts from companies in the US, while I work in the UK and I found its a great platform for contractors. I like how easy and approachable the UI and onboarding is, especially when completing the relevant forms needed to get this moving! Also, I love that Deel has a lot of helpful articles that help from filling in Tax documentation to Calculating Take-home salary. Finally, the tracking for payment is handy to make sure you get paid on time!
Cons:
Perhaps further updating the Deel rate calculator to include US to UK rates plus tax deduction would be super helpful when calculating the take-home for a contract.
Deel Response
6 months ago
Hi, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. The Deel Team.
My review on Deel
Comments: In general it is a very good experience. Everything works just fine for more than 2 years, the money is there in time, quick withdraws. I had the chance to use support aswell, they were fantastic, with a quick response.
Pros:
- That offers payroll on many countries, and made it easier for developers from outside of European Union to work. - You can get a Deel advance and pay for it later if you need some money - You can order a debit card and use it for paying with Deel - You can withdraw your money in different platforms
Cons:
- For not having a tax advice or tax service for my country - Kosovo. I am struggling with taxes here, since it is taking much time for me to do all the things
Deel Response
6 months ago
Hi Adem! Thank you for your awesome review! We're thrilled to hear that you're satisfied with our service. Your feedback motivates us to keep delivering the best experience possible. If you ever need assistance, we're here to help! Best regards, Deel Team
Amazing platform
Comments: Simple and easy, it has option to include MFA to ensure a good level of security and easy to integrate with other banks account.
Pros:
Amazing platform to use when you need to create contracts to work abroad. It is easy to use and display all relevant informations that you must have when you have a work contract.
Cons:
I'd like Deel to include inside, their own plaform with reduced fees, just to avoid a third party global accounts, necessary to reduce fees. Why not a full fledge app and what if this app offered better options to avoid fees altogether?
Deel Response
3 months ago
Hi Matheus, Thank you so much for your valuable feedback! We’re thrilled to hear that you find our platform easy to use and appreciate the level of detail it provides for managing work contracts abroad. We also understand your concern about third-party fees. We’re constantly working to enhance our platform, and we’ve taken note of your suggestion for a fully integrated solution with reduced fees. While we currently partner with global accounts providers to offer flexibility, we’re always exploring new ways to improve our services and reduce costs for our users. We’re glad to hear that you appreciate the multi-factor authentication (MFA) option and the ease of bank account integration. Security and seamless user experience are always top priorities for us. Thanks again for sharing your insights, and we look forward to continuing to improve Deel to meet your needs! Best, Deel Team
AI trainer
Comments: Perfect, Excellence! Ease of use so I can focus on my job better.
Pros:
Ease of use , Simple so I can focus on my job better.
Cons:
DEEL is perfect . Please keep going . I use DEEL everyday.
Deel Response
4 months ago
Hi Ponlawat, Thank you for your positive review! We're happy to hear about your amazing experience with our services so far. We'll keep doing our best to exceed your expectations. Best, Deel Team
Great app for freelancer's contracts
Comments: It's been exceptional so far to be honest.
Pros:
The thing that I like the most about Deel is to be able to manage contracts with ease.
Cons:
The think that I like the least is the rates for withdrawals.
Deel Response
8 months ago
Hi there, Thank you for taking the time to share your feedback on Capterra! We're grateful for your review. Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further. If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://cal.com/team/deel-support-team/reviews-complaints-g2 anytime. We're here to help. We'd love to turn your great experience into a perfect one by addressing any concerns you might have. Appreciatively, Deel Team
Amazing EOR for Spanish employees!
Pros:
I can be hired by any company in the world, and thats amazing!
Cons:
At ghe beginning the onboarding wasnt easy, but that has improved a lot.
Deel Response
2 months ago
Hi, We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future! The Deel Team.

Intuitive Platform with Exceptional User Experience and Support
Comments: Excellent in every way. The service exceeds expectations with its user-friendly interface, comprehensive features, and outstanding customer support.
Pros:
It has a very intuitive platform, making it easy to use. Combined with the tools it provides, it offers a great user experience, such as having a debit card, advancing your payments, or scheduling the day to receive them. Additionally, the customer support is very efficient, responding quickly and in multiple languages.
Cons:
I don't like that it still doesn't have a mobile app.