---
description: Learn more about Klara price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Klara Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [Klara](/software/203066/klara)

# Klara

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> Appointment scheduling offers two-way messaging, scheduling, pre- and post-visit automation, reminders, message routing and more.
> 
> Verdict: Rated **4.6/5** by 211 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Klara?

Medical practices across OBGYN, family medicine, pediatrics, otolaryngology, and many other specialties use Klara to improve patient experience while streamlining internal administrative workflows.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 211 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Modernizing Medicine
- **Location**: Boca Raton, US
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Please contact Klara Technologies for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Calendar Management
- Client Database
- Confirmations/Reminders
- Customizable Forms
- EMR/EHR
- Email Reminders
- HIPAA Compliant
- Mobile Access
- Multi-Location
- Multi-Provider Practice
- Online Booking
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Portal
- Reminders
- Rescheduling
- SMS Messaging
- Secure Messaging
- Telemedicine Software
- Third-Party Integrations
- Two-Way Communication
- Video Conferencing
- Workflow Management

## Integrations (7 total)

- AdvancedMD EHR
- Intergy
- ModMed
- Nextech EHR & PM
- Veradigm EHR
- Veradigm Practice Management
- athenaOne

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Telemedicine Software](https://www.capterra.co.za/directory/30949/telemedicine/software)

## Related Categories

- [Telemedicine Software](https://www.capterra.co.za/directory/30949/telemedicine/software)
- [Patient Engagement Software](https://www.capterra.co.za/directory/31085/patient-engagement/software)
- [Patient Portal Software](https://www.capterra.co.za/directory/30857/patient-portal/software)
- [Dermatology Software](https://www.capterra.co.za/directory/31516/dermatology/software)
- [Medical Spa Software](https://www.capterra.co.za/directory/30582/medical-spa/software)

## Alternatives

1. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (843 reviews)
2. [DocVilla](https://www.capterra.co.za/software/203619/docvilla) — 5.0/5 (74 reviews)
3. [Tebra](https://www.capterra.co.za/software/129169/tebra) — 3.9/5 (1360 reviews)
4. [Dialog Health](https://www.capterra.co.za/software/215666/dialog-health) — 5.0/5 (62 reviews)
5. [Weave](https://www.capterra.co.za/software/141842/weave) — 4.3/5 (668 reviews)

## Reviews

### "Klara review" — 5.0/5

> **Verified Reviewer** | *03 March 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love the transcription of voicemails. Even though it is not always accurate, it saves me so much time from listening to all the voicemails I receive and lets me address concerns quicker and more efficiently.
> 
> **Cons**: The only thing I dislike about Klara is every time someone responds "Thank you", my group gets tagged. I'm not sure why, but it does clutter my list and I'm unable to figure out how to address that issue.
> 
> My overall experience has been great with Klara. The extra way to communicate with patients is a lifesaver, especially if we are giving a lot of information to the patient like specialty pharmacy/copay card information. I would recommend Klara to any office that is looking to streamline digitizing their office paperwork or communicating with patients.

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### "Klara is a MUST for your business" — 5.0/5

> **Kelly** | *26 February 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Easy of use and reliability, prompt support, will allow you to add your own documents to text out
> 
> **Cons**: Wish it had more languages, we are a diverse clinic with many languages
> 
> Great experience with Klara, this platform is easy to use, very reliable and support is there if you need it.  We use this for two clinics and patients love the ability to contact us via text.

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### "Falling Short for all of our needs" — 3.0/5

> **Suzanne** | *03 March 2025* | Hospital & Health Care | Recommendation rating: 4.0/10
> 
> **Pros**: 1. HIPAA-compliant texting that works well with our clinical workflow
2. We value the new phone integration and feel it has improved our workflow
> 
> **Cons**: Front operations offerings are not well developed.   Therefore, we use other systems for online scheduling, patient paperwork etc.   It would be nice if you either develop Klara to fit the needs or partner with a solution that specializes in this space (ie, promptly, next patient, clearwave)
> 
> My experience with Klara has declined since MM took it over.   Prior Customers were able to give feed back and were listened to.

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### "Works like a charm" — 5.0/5

> **Andrea** | *21 February 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: user friendly, instant responses from our patients. easy to add fillable forms for our patients to fill out.
> 
> **Cons**: can not send out to our patients a mass broadcast message
> 
> excellent. from the team that helped us set it up to every day usage.

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### "Honest Klara review" — 4.0/5

> **Roberto** | *04 March 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: How efficient the communication with patients is. How efficient the system is with video visits.
> 
> **Cons**: The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR system.
> 
> Overall our experience is great and we are happy to use Klara.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/203066/klara)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/203066/Klara/> |
| en-AE | <https://www.capterra.ae/software/203066/klara> |
| en-AU | <https://www.capterra.com.au/software/203066/klara> |
| en-CA | <https://www.capterra.ca/software/203066/klara> |
| en-GB | <https://www.capterra.co.uk/software/203066/klara> |
| en-IE | <https://www.capterra.ie/software/203066/klara> |
| en-IL | <https://www.capterra.co.il/software/203066/klara> |
| en-IN | <https://www.capterra.in/software/203066/klara> |
| en-NZ | <https://www.capterra.co.nz/software/203066/klara> |
| en-SG | <https://www.capterra.com.sg/software/203066/klara> |
| en-ZA | <https://www.capterra.co.za/software/203066/klara> |

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