---
description: Learn more about PACK & SEND Live price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PACK & SEND Live Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [PACK & SEND Live](/software/200084/pack-send)

# PACK & SEND Live

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> Automate and scale faster with PACK \& SEND Live. Create consignments, labels and manifests in bulk, backed by expert service.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses PACK & SEND Live?

Designed for eCommerce start-ups, SMEs, warehouses and large businesses, it’s an eCommerce shipping and fulfilment platform that simplifies shipping \& inventory to save time, cut admin and scale fast.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PACK & SEND Holdings
- **Location**: Moorebank, Australia
- **Founded**: 1993

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: No set-up or admin fees.
Only pay for the freight sent through the system
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Air Shipping
- Customer Portal
- Dispatch Management
- Ground Shipping
- Import/Export Management
- Inventory Management
- Quotes/Estimates
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Waybills

## Integrations (5 total)

- Adobe Commerce
- BigCommerce
- Shopify
- Unleashed
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Shipping Software](https://www.capterra.co.za/directory/30104/shipping/software)

## Related Categories

- [Shipping Software](https://www.capterra.co.za/directory/30104/shipping/software)
- [Freight Software](https://www.capterra.co.za/directory/30670/freight/software)

## Alternatives

1. [ShipTime](https://www.capterra.co.za/software/198849/shiptime) — 4.6/5 (500 reviews)
2. [Pirate Ship](https://www.capterra.co.za/software/172133/pirate-ship) — 4.9/5 (1004 reviews)
3. [Freightview](https://www.capterra.co.za/software/136895/freightview) — 4.7/5 (743 reviews)
4. [Easyship](https://www.capterra.co.za/software/170399/easyship) — 4.3/5 (276 reviews)
5. [ShipStation](https://www.capterra.co.za/software/155621/shipstation) — 4.6/5 (953 reviews)

## Reviews

### "Great Support Services" — 4.0/5

> **Maddison** | *20 May 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: This software does almost everything we need and connects well with our WooCommerce platform. The auto generation of the shipments direct from our online portal is very handy when our customers forget to select a shipping option and we have to generate a quote manually all the information is already there and quotes are ready to go. 
The system is very straight forward and easy to learn and use.
> 
> **Cons**: The rates calculator sometimes generates a different fees that are higher than the paid shipping fee, however the Support Team are very accommodating and do not charge any of the differences that occur due to the system error and we or the customer do not pay an differences in the rates generated to the rates paid at time of purchase.
> 
> My Experience with Pack \& Send has been a relatively smooth and supported experience. The Support Team are extremely helpful with all sorts of quires, tracking and re-booking and are extremely reasonable when it comes to waiving re-booking or any additional fees caused by delivery issues steaming from the courier company. 

In consideration that we there are no lock in contracts, start up fees or additional software fees each month (other than the shipment fees that are booked each month), the Support Team go the extra mile to assist and create a very professional yet personalised experience and are always extremely helpful and informative when it comes to updates on quires/investigations that we lodge.  

Could ask for better support.

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### "Great service" — 5.0/5

> **Margaret** | *06 September 2020* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most is being able to send a parcel anywhere in Australia with different couriers and one portal to access all of it
> 
> **Cons**: Sometimes there are glitches and you cannot see if your item has been delivered. Also at the moment some of my past orders have disappeared off the system and I can't find them  - even though my orders are in a sequential order some order numbers have disappeared. It would be good to have a quote button and to be able to removed the data such as where the box went and to whom contact details yourself  - this is a challenge.
> 
> I've been able to get my packages to their address with a one hundred percent delivery outcome despite different couriers being used for different orders I have not had one problem with the delivery. The portal can bit fussy and non-intuitive but once you get used to it there are no problems. I haven't used it for website integration yet so I am keen to see how that works in practice in the future.

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### "Review of Pack Send" — 5.0/5

> **Emma** | *12 August 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I love the integration of this software - it takes next to no time to pull orders through from Shopify and have it ready at the door ready for pick up\!
> 
> **Cons**: It can be a little buggy at times but overall a very good system.

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### "Good overall" — 5.0/5

> **emanuel** | *22 May 2020* | Sporting Goods | Recommendation rating: 10.0/10
> 
> **Pros**: reduced costs on freight on international freight
> 
> **Cons**: barely any improvements of reducing costs for national freight compared to powersende option from the website
> 
> very good

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### "Pack and send and a human response" — 5.0/5

> **Cahit** | *11 August 2020* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Good support from local and interstate team
> 
> **Cons**: the real time lag when entering and info and progressing through the pages is frustrating. 2-5 second delays.
> 
> Very good. low hassle

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## Links

- [View on Capterra](https://www.capterra.co.za/software/200084/pack-send)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/200084/PACK-SEND/> |
| en-AE | <https://www.capterra.ae/software/200084/pack-send> |
| en-AU | <https://www.capterra.com.au/software/200084/pack-send> |
| en-CA | <https://www.capterra.ca/software/200084/pack-send> |
| en-GB | <https://www.capterra.co.uk/software/200084/pack-send> |
| en-IE | <https://www.capterra.ie/software/200084/pack-send> |
| en-IL | <https://www.capterra.co.il/software/200084/pack-send> |
| en-IN | <https://www.capterra.in/software/200084/pack-send> |
| en-NZ | <https://www.capterra.co.nz/software/200084/pack-send> |
| en-SG | <https://www.capterra.com.sg/software/200084/pack-send> |
| en-ZA | <https://www.capterra.co.za/software/200084/pack-send> |

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