---
description: Learn more about Alessa price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Alessa Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [AML Software](/directory/31084/aml/software) > [Alessa](/software/199987/alessa)

# Alessa

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> Alessa is an effective AML compliance, controls monitoring and fraud prevention solution designed to reduce the cost of compliance.
> 
> Verdict: Rated **4.3/5** by 28 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Alessa?

Banks, Credit Unions, Money Services Businesses (MSBs), Remittance Service Providers, Payment Providers and other Fintechs, Gaming and Casinos, Insurance

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 28 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alessa

## Commercial Context

- **Starting Price**: US$0,01
- **Pricing Details**: Please contact CaseWare directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Spanish
- **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Barbados, Belgium, Belize, Bolivia, Canada, Chile, Colombia, Costa Rica, Croatia, Cuba, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador and 37 more

## Features

- Alerts/Notifications
- Behavioral Analytics
- Compliance Management
- Compliance Tracking
- Custom Fraud Rules
- Customer Accounts
- Fraud Detection
- Identity Verification
- Monitoring
- PEP Screening
- Reporting/Analytics
- Risk Analysis
- Risk Assessment
- Risk Management
- Risk Scoring
- Transaction Monitoring
- Watch List
- Workflow Management

## Integrations (4 total)

- LSEG Risk Intelligence
- Microsoft Azure
- Microsoft Power BI
- SAP Concur

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [AML Software](https://www.capterra.co.za/directory/31084/aml/software)

## Related Categories

- [AML Software](https://www.capterra.co.za/directory/31084/aml/software)
- [Fraud Management Software](https://www.capterra.co.za/directory/10058/financial-fraud-detection/software)
- [Banking Software](https://www.capterra.co.za/directory/20008/banking-systems/software)
- [Compliance Software](https://www.capterra.co.za/directory/30110/compliance/software)
- [Financial Risk Management Software](https://www.capterra.co.za/directory/20009/financial-risk-management/software)

## Alternatives

1. [NetSuite](https://www.capterra.co.za/software/135757/netsuite) — 4.2/5 (2003 reviews)
2. [Oracle Fusion Cloud ERP](https://www.capterra.co.za/software/131686/oracle-fusion-cloud-erp) — 4.2/5 (70 reviews)
3. [Sage Intacct](https://www.capterra.co.za/software/76/intacct) — 4.3/5 (608 reviews)
4. [Workday Financial Management](https://www.capterra.co.za/software/66909/workday-financial-management) — 4.4/5 (87 reviews)
5. [Deltek Costpoint](https://www.capterra.co.za/software/155685/deltek-costpoint) — 4.0/5 (214 reviews)

## Reviews

### "Cutting edge software" — 5.0/5

> **Ashwini** | *15 May 2020* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ability to identify and take actions on the flaws or loop holes in the business process and further improve it.
> 
> **Cons**: Every software needs new features. The development team is constantly taking feedback and new user stories to improve the experience and usability.
> 
> I have worked in Alessa for over five years. What I loved about the company is that it has strong culture with great values. The company takes effort to discuss with employees their personal as well professional challenges.

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### "Saves a lot of manual working time due to automatic business processes\!" — 4.0/5

> **Christian** | *25 June 2020* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: This software is easy to learn and use for all responsible employees in the company (in particular employees in our accounting department). So we didn't need to spend much money for user trainings and could start very soon. Furthermore, we saved a lot of working time since implementing this software due to changing many data checks from Manual to automatic.
> 
> **Cons**: Fine tuning of the controls was hard work and it took a lot of time to customize all attitudes to our business specifications. But after this fine tuning was done it works very well and we got the spended time back due to the pros of the automatization process.
> 
> Overall, this software allows us to perform significantly more controls than would be possible manually. Thereby, we significantly improved our compliance and risk management system for accounting and taxation issues.

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### "NEXT LEVEL TRANSACTION MONITORING SOFTWARE" — 3.0/5

> **Leigh-ann** | *19 May 2020* | Investment Management | Recommendation rating: 8.0/10
> 
> **Pros**: ALESSA IS USER FRIENDLY AND THE CUSTOMER SERVICE IS EXCEPTIONAL.
> 
> **Cons**: VOLUMINOUS ALERTS ARE BEING GENERATED AS THERE ARE MULTIPLE ALERTS PER TRANSACTION.  ALSO, WOULD BE PREFERABLE TO SELECT A CLIENT AND ADDRESS THE ENTIRE RANGE OF ALERTS AT THE SAME TIME.
> 
> ALESSA HAS ADDED SO MUCH VALUE TO MY TEAM'S ABILITY TO EFFECTIVELY MONITOR TRANSACTIONS AND TO ASSURE OUR STAKEHOLDERS THAT WE HAVE OVERSIGHT OVER ALL TRANSACTIONS.

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### "Alessa as a Continuous Monitoring Solution" — 4.0/5

> **Rory** | *12 May 2020* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: In the software it allows you develop monitoring processes fully customizable to your needs.&#10;It is data-driven and contains capabilities for creating an automated ETL as well as workflow management for handling various scenarios.
> 
> **Cons**: The software does require quite a bit of set up and consultation prior to initial use, this is necessary for the customized experience.
> 
> Alessa is an excellent tool which has made its name in the Financial industry as an all-encompassing Anti-Money Laundering solution. The tool looks to adapt to the many changes across different regulations and they have a team that are committed to serve the customer's needs.

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### "Great AML tool" — 5.0/5

> **Michelle** | *23 February 2021* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Alessa helps my organisation detect high risk entities and activities early by creating alerts to be reviewed based on the parameters set.
> 
> **Cons**: Sometimes is moves a bit slow and presents with error messages. I have reported this on many occasions
> 
> My overall experience however has been a positive one as Alessa/Caseware provide excellent customer support

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## Links

- [View on Capterra](https://www.capterra.co.za/software/199987/alessa)

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