Dynamics 365 Business Central Reviews

by Microsoft

Filter by:

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

About Dynamics 365 Business Central

Business management solution that includes features for financial forecasting, supply chain optimization, and project planning.

Learn more about Dynamics 365 Business Central

Showing 96 reviews

Lora L.
Accountant
Construction, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/09/19

"Pretty easy to navigate, but the screen formatting needs adjusted"

Comments: We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Pros: You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Cons: The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

  • Reviewer Source 
  • Reviewed on 2019/09/19
Ralph O.
Solutions implementer
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/12/12

"Feature Rich and Highly Customisable ERP"

Comments: Good ERP for Small to medium enterprises

Pros: If you get the right partner- developer it a highly customizable product
Great compatibility with MS Office Suite
As an accounting or Financial Management ERP it is function rich, from the custom reports- account schedules, intercompany to navigation functionalities

Cons: Jobs lacks proper integration with Financial Management
The number of updates or releases are just overwhelming

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/12/12
Verified Reviewer
undergraduate
Information Technology & Services, Self Employed
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/08/13

"Best application for ERP in SME"

Comments: According my experience I recommend this for small scale and medium scale business entities and not for the large scale entities.

Pros: This is a kind of ERP software that highly used by the manufacturing organizations. The application is advisable for use the medium scale business entities who are operating in manufacturing, retail, trading and distribution business activities. Though this is recognized as an accounting software, it is having the multiple function platforms such as HR management, project management, sales and marketing and supply chain management.
Obtaining the information from the system is easy by the way of generating types of reports.

Cons: The most important drawback of the application is it is functioning slowly when few windows are open. Therefore, it needs to close the windows again and again when application is getting slow. The managing of the application requires a comprehensive experience and knowledge on it.
It takes a long time to enter the data to the system. Users need to be familiar with application when entering data. For an instance, there are more unnecessary fields to be filled.

  • Reviewer Source 
  • Reviewed on 2019/08/13
Swati S.
Operation co-ordinator
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2017/11/22

"It's complicated"

Pros: 1. I like the inventory management features.
2. It's reduce paper work.
3. Excel function is user friendly.

Cons: 1. It's too pricey.
2. It's become slow when number of users increased.
3. Lot of training is required for set up.

  • Reviewer Source 
  • Reviewed on 2017/11/22
Raul M.
IT Director
Retail
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/09/21

"MS Dynamics NAV is a flexible and powerful tool"

Pros: NAV allows you to keep strict control of your processes and accounts but is flexible enough that you can custmize the information you want to manage, the workflow and the user's roles.

Cons: It requires a good amount of training and a lot of support for the initial setup.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/09/21
Sumita S.
Office Manager
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2015/06/13

"Useful, User Friendly, Easy set up, Generate number of reports"

Pros: The best part that it's simple, compact, and user-friendly. Even after 2-3 days of training, we could use NAV.

Cons: Good software. Easy to use. No limitation. Vendor is good. They understand our requirement, done the implemention and showed the result. We are happy with the product and vendor.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2015/06/13
Ashley Q.
Project manager
Construction, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/10/11

"No-vision"

Pros: It creates elaborate reports. It’s similar to excel. So if you’re an excel addict and want excel on steroids this is for you.

Cons: It can’t seem to add and subtract correctly when you edit quotes. It changes prices mysteriously. Wish it was more reliable.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/10/11
Gary M.
Mechanic
Retail, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/10/14

"Avoid, avoid, avoid."

Comments: I can't find one possible highlight at all. It will drain your energy and extinguish your very soul.

Cons: The least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/10/14
Allan H.
Software Analyst
Chemicals, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/11/15

"NAV in Oildfield"

Comments: I used NAV in the oilfield and was part of the implementation process in the US. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customizations can get expensive if you need features that are not out of the box.

Pros: Relatively easy implementation process with a short learning curve for most users. Has a lot of good features.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/11/15
Theodore G.
Project Manager
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016/12/21
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016/12/21
Eric C.
CFO
Insurance
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/09/06

"NAV is good for basic needs"

Pros: NAV is fairly easy to use, it has become more familiar with other Microsoft products which makes it easier for a new person to learn the navigation. It is good for basic needs when you don't have a complicated business.

Cons: Not as robust as many other platforms like Oracle, lacks some of the bells and whistles of the higher end platforms.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/09/06
Abhishek R.
Computer Software
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2014/01/02

"I have used this ERP for 7 years."

Pros: The best part that it's simple, compact, and user-friendly. Even after 2-3 days of training, we could use NAV.

Cons: I like it all. There is no limitation to it.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2014/01/02
Lawrence S.
  • Overall Rating
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/05/18
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/05/18
Kevin P.
  • Overall Rating
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/04/05
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/04/05
Andreina O.
  • Overall Rating
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018/11/08
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018/11/08
Verified Reviewer
Embedded Firmware Engineer
Industrial Automation, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2019/01/24

"complex hard to use software"

Pros: Once you understand how it works, it is a very powerful tool

Cons: Things are not laid out in a very intuitive manner

  • Reviewer Source 
  • Reviewed on 2019/01/24
Jessica S.
Paralegal
Government Administration, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/02/25

"Not for Case Management"

Comments: It was used as case management for the Board of Professional Responsibility. The needs did not match the software functionality.

Pros: There were some cool features like the filter capabilities. The dashboard was customizable which was nice. You could see what was important to you.

Cons: I did not like using DMS for case management. It was cumbersome and very touchy. If you clicked anything that was green it would take you to another page. Many times information would have to be input in several places. There is no easy way to view a lot of information at once on your screen using this software. To read an entire case’s history you would have to open numerous other pages.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/02/25
Hunter H.
Officer
Machinery, 501-1 000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/10/23

"Great Product"

Comments: Microsoft has always been a great service that our company enjoys using. This service continues to strengthen the brand of Microsoft.

Pros: The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.

Cons: I did not like how it is difficult to add users into our system. Not everyone has had a positive experience with this software.

  • Reviewer Source 
  • Reviewed on 2019/10/23
Thomas S.
Head of Accounting / Controlling
Real Estate, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2017/05/26

"Property Management for Dynamics NAV is a great solution for Real Estate Companies"

Comments: Better collaboration, higher transparency, less redundant data and work.

Pros: With PMX Property Management we can manage almost our entire operations with this solution. We especially like that the solution provides a very stong and flexible accounting base with a lot of reporting tools available.

Cons: As with every integrated solution people have to adapt to the fact that all information is in one data base afterwards. The learning process for everybody that one's actions / entries influence all others takes some time.

  • Reviewer Source 
  • Reviewed on 2017/05/26
Fiona J.
Accountant
Real Estate, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/01/26

"Good for property management if you use the add-on"

Comments: I liked the solution so far, it's easy to learn and use, even if requires some time to understand the logic. Just as any other software I guess. Together, it's a great solution, allows us to manage all aspects from accounting to leasing to reporting. We use it on a subscription base.

Pros: Flexible can be adjusted to our business. NAV partner Admiral is very supportive. We liked subscription option, did not need to invest upfront. Integrated accounting and lease management allow having all numbers in one place and it gets easy to analyze. Much faster tenant billing process than we had before. Good training material from Soft4RealEstate.

Cons: Smart NAV partner is needed. Even with a subscription, there is a set-up fee and we had to invest some amounts into development. But now we have what we need. Much of info on NAV in Customersource, but need time to search for it.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/01/26
Renate C.
Team Manager Technical Services
Real Estate, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2017/05/26

"Great software that covers all operation of real estate management."

Comments: We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.

Pros: The best thing is that we got rid of many Excel-files that provided the connections between our individual tasks. Now there all data in one place and everybody can can get to their taks-realted information and data easliy. That is a big progress for all!

Cons: Due to the one-software-covers-the-whole-company idea, it is complex and needs some training. But the PMX-people are always there for us on the other hand.

  • Reviewer Source 
  • Reviewed on 2017/05/26
Jeremiah O.
Jeremiah O.
mr Microsoft Dynamics NAV by PMX dynamics review
Marketing & Advertising, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/09/12

"my Microsoft dynamics NAV by pmx review"

Comments: it is good and i recommend it for automated daily media buying activities.

Pros: it makes our day to day media buying process as it automates the process for better efficiency and saves time.

Cons: the software doesn't make room for recall especially in situations where the initial data has been modified.

  • Reviewer Source 
  • Reviewed on 2019/09/12
Kennon M.
Wireless Music System Specialist
Consumer Electronics, 1 001-5 000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/11/06

"Microsoft Nav Review"

Pros: We use this software to manage our inventory and to order parts. Overall it works well with our other systems. It is easy to navigate and you can add favorites to the home page.

Cons: It is a tad slow sometimes if you are doing a lot in Nav.

  • Reviewer Source 
  • Reviewed on 2018/11/06
Kemi A.
Application consultant
Management Consulting, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/02/16

"Working on Microsoft Dynamics NAV is very easy and has microsoft excel feel which makes it easy for users to adapt"

Comments: It is a good software to manage a mid size company operational process

Pros: Its simple to use
It has all the major Features of an ERP (i.e Financial, Receivable, Payable, Sales order processing, Purchase order processing, HR, BAnk Management, etc)
It is easy to customised
It is easy to get support

Cons: I do not like the fact that Payroll has to be customised
The inbuilt reports feature is not fantastic

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/02/16
Sheina K.
Project manager
Computer Software
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/09/19

"Great flexiblibity for reporting"

Pros: The ability to setup multiple dimension to view financial results. Easy to use account schedules. Easy to learn.

Cons: Error messages are not easily understood by end users.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/09/19