---
description: Learn more about ePayPolicy price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: ePayPolicy Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Data Integration Tools ](/directory/8/integration/software) > [ePayPolicy](/software/198072/epaypolicy)

# ePayPolicy

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> Faster, Easier, Integrated Insurance Payment Services
> 
> Verdict: Rated **4.9/5** by 247 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ePayPolicy?

Independent Agents, MGAs, Brokers, Carriers, Premium Finance Companies

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 247 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ePayPolicy
- **Location**: Austin, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$25,00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Pricing and functionality are outlined below - &#10;Essentials Plan- $25/month&#10;Integrated Plan - $50/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- ACH Payment Processing
- Billing & Invoicing
- Broker/Agent Portal
- Commission Management
- Contact Management
- Dashboard
- Debit/Credit Card Processing
- Dunning Management
- Insurance Policy Management
- Invoice Processing
- Mobile Payments
- Multi-Period Recurring Billing
- Multiple Payment Options
- PCI Compliance
- Payment Fraud Prevention
- Payment Gateway Integration
- Payment Processing
- Recurring/Subscription Billing
- Refund Management
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transaction Monitoring

## Integrations (9 total)

- Applied CSR24
- BindHQ
- HawkSoft CMS
- Nexsure Insurance Platform
- Novidea
- NowCerts
- QQCatalyst
- Vertafore AMS360
- Veruna

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software)

## Related Categories

- [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software)
- [Payment Processing Software](https://www.capterra.co.za/directory/30232/payment-processing/software)
- [Recurring Billing Software](https://www.capterra.co.za/directory/30927/recurring-billing/software)
- [Insurance Agency Software](https://www.capterra.co.za/directory/20035/insurance-agency/software)
- [Commercial Insurance Software](https://www.capterra.co.za/directory/31283/commercial-insurance/software)

## Alternatives

1. [PayPal](https://www.capterra.co.za/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.capterra.co.za/software/182159/venmo-) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.capterra.co.za/software/123889/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.capterra.co.za/software/170278/square-payments-processing) — 4.7/5 (2672 reviews)
5. [QuickBooks Online](https://www.capterra.co.za/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)

## Reviews

### "ePayPolicy is a great solution\!" — 5.0/5

> **Todd** | *26 August 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: ePayPolicy has filled the gap with credit card processing for a low monthly fee. No more waiting on a "check in the mail" or having to advance funds and trust that the client is good for it. The payment portal is branded so the client will trust the payment portal. It doesn't appear to be a third party processor, but looks and feels like an in-house solution, giving added trust on the client's end.
> 
> **Cons**: I have had no complaints with ePayPolicy, the company or the platform. It has performed as advertised.
> 
> Highly satisfied. The system is very user friendly for the agency and the client. You are given instant notification of payments. I especially like the ability to email prefilled payment pages so the client can complete the transaction on their own time.

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### "ePayPolicy is the first choice in Insurance Payments." — 5.0/5

> **Mark** | *10 September 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Epaypolicy is the best insurance platform to accept payments from clients. Their Customer Support is great, the Learning Curve is really easy and intuitive, the clients information is held with the highest Security. Epaypolicy is a great Financial Management tool. It makes taking Credit Card Payments and check payments ACH very easy.&#10;I have not experienced any Bugs and Issues to help make the Sales and Purchases for clients using ePayPolicy the best available option.
> 
> **Cons**: I dislike the link you get from epaypolicy to add to emails is really long. There are other companies and one I use is Anddone, when using them they have a shortend url code to add to emails. The reason I use ePayPolicy over Anddone is the money becomes available in my Trust Account Much Faster than using Anddone. Also the other Major dislike about using ePayPolicy is it has a $10,000 transaction limit, whereas Anddone has no limit and their fee's are lower. I use epaypolicy first to get the money first but for larger transactions I use Anddone.
> 
> I have had a very good experience with ePayPolicy for transactions under $10,000 it's my first choice company to use.

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### "Mineminemine" — 1.0/5

> **Sonya Renee** | *25 August 2025* | Insurance | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing to like about the system, customer support is poor, fees for credit card is above what other systems are charging
> 
> **Cons**: everything this system does can be done by hand faster and better, fees are too high and customer service is very poor
> 
> Poorly designed programming, website, payment are not easy to make and fees are much higher than others

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### "Great addtion to any business." — 5.0/5

> **Pedro** | *26 August 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Adding ePay has made it easier to close more deals. Before I would have to turn away customers because I couldn't accept card payments. Their rates are competitive. It's easy to use payment links.
> 
> **Cons**: My biggest gripe with using ePay is that emails are rquired. I work in an area where most of my customers don't have an email and only recently obtained a bank account. There should be a way to bypass this with a check box saying "a printed receipt was provided." in my insurance business,  I always provide an itemized receipt including ePay's fee for the transaction. Another issue I have, is that deposits are not always deposited in a timely manner. some deposits will be broken up, even if they were taken on the same day.
> 
> Overall, I've had a great experience with ePay's services. It certainly has helped me bring in more income that I would otherwise missed out on.

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### "Time and Money Savings for our agency." — 5.0/5

> **Larry** | *27 August 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: What we like the most about EPay is the ease of use for this product\!  From teaching the process to new employees to  instantly telling us the credit card payment is invalid, it says us time and saves our agency money.
> 
> **Cons**: Only con is not receiving instant notice if an ACH or ECheck is insufficent.This might not be a item that is available yet but sure hope it does become available in the future.
> 
> Could not be happier. Saves us time, easy to use, easy to teach, can void if mistakes are made,  and saves our agency money.  Near perfect\!

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