---
description: Learn more about Fireflies price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Fireflies Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [Fireflies](/software/197037/fireflies)

# Fireflies

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> Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights.
> 
> Verdict: Rated **4.9/5** by 619 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 619 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fireflies

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Recording
- Recording

## Integrations (6 total)

- Google Calendar
- Google Drive
- Google Meet
- Microsoft Teams
- Notion
- Zoom Workplace

## Category

- [Conversation Intelligence](https://www.capterra.co.za/directory/34395/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.capterra.co.za/directory/34395/conversation-intelligence/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)

## Alternatives

1. [Gong.io](https://www.capterra.co.za/software/157969/gong-io) — 4.8/5 (560 reviews)
2. [Outreach](https://www.capterra.co.za/software/159318/outreach) — 4.4/5 (308 reviews)
3. [Apollo.io](https://www.capterra.co.za/software/158696/apollo) — 4.5/5 (391 reviews)
4. [Eric.ai](https://www.capterra.co.za/software/1072597/Eric-ai) — 4.9/5 (15 reviews)
5. [Jiminny](https://www.capterra.co.za/software/180829/jiminny) — 4.2/5 (13 reviews)

## Reviews

### "Fireflies helps me every day now :)" — 5.0/5

> **Daniel** | *16 March 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Multi-language support. My meetings are in different languages, and often a mixture of more than one language, not just in one meeting, but within a sentence. Even though I can only select one language per meeting, Fireflies picks up all of the languages and transcribes them appropriately. It's really convenient to get a transcript that supports that.
If they add the ability to set multiple languages per meeting, that would be really helpful, but so far this way a major benefit for me. :)
Oh also, when you change the speakers name, the whole transcript get updated instantly, no need to wait for it to reanalyse the whole recording again.
> 
> **Cons**: The app design/layout is a little stale. There is little visual separation between meetings, so it's easy to get lost.
> 
> I started using Fireflies mostly because my "other" subscription ran out of minutes and I couldn't extend it any more. I had to urgently record a meeting and I wasn't able to even record, I remembered that I had a Fireflies account and within 30 seconds I was recording the meeting. Since then, I have been using Fireflies almost exclusively and haven't looked back.

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### "Great software for transcribing" — 5.0/5

> **Dakalo** | *26 April 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Transcribes very well and accurately. It also provides a great summary of the meeting/recording, whilst getting the action or tasks and dates clearly stipulated. It also gets the tasks correctly to the assigned person
> 
> **Cons**: The free account is limited. Also, when there are many people talking, sometimes the software does not get the participants correctly if you label speakers.
> 
> Overall, it is easy to use. You can easily import audio and transcribe, and you can easily use AI to get insights into your meetings. Works great on both online and in-person meetings.

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### "Innovative and constantly adding new features." — 5.0/5

> **Verified Reviewer** | *22 April 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Innovative and constantly adding new features. Translations remarkably accurate and summaries meaningful.
> 
> **Cons**: Will personally prefer a more professional name\!                                                                                                          .
> 
> Very positive\! experience.                                  .                                      .

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### "Excellent AI meeting recorder" — 5.0/5

> **Verified Reviewer** | *26 April 2026* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Simplicity. Accuracy. Great way to keep archive of all meetings and notes.  Easy to search for prior meetings.
> 
> **Cons**: Pre Settings for meetings on website could be easier and more user friendly to set up in advance. Fopr some reason only joins my Teams meetings, not google meets.
> 
> Excellent\! Easy to use, great to find past meetings and non intimidating.  Easy to search as well. Thank you

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### "Smarter, not harder\!" — 5.0/5

> **Lezelle** | *21 April 2026* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: The app is easy to understand and use, but most of all - I am able to use it seamlessly between my Iphone \& laptop - never missing any meeting notes or actions to be implemented.
> 
> **Cons**: There is not a lot of affordable storage space for to packages offered.  I know it's a lot of data to host, but maybe there could be an easier way to discard the actual recordings (if not specifically saved) \& just be left with the notes?
> 
> Absolutely worth my personal money being spent on this work tool\! I decided to invest from my personal remuneration in order to upgrade from the Free package to a paid one, to enjoy the benefits of an AI assistant.  I'm surprised daily by new functionality that at first was sceptical about, but truly converted now. Thank you\!

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## Links

- [View on Capterra](https://www.capterra.co.za/software/197037/fireflies)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/197037/Fireflies/> |
| en-AE | <https://www.capterra.ae/software/197037/fireflies> |
| en-AU | <https://www.capterra.com.au/software/197037/fireflies> |
| en-CA | <https://www.capterra.ca/software/197037/fireflies> |
| en-GB | <https://www.capterra.co.uk/software/197037/fireflies> |
| en-IE | <https://www.capterra.ie/software/197037/fireflies> |
| en-IL | <https://www.capterra.co.il/software/197037/fireflies> |
| en-IN | <https://www.capterra.in/software/197037/fireflies> |
| en-NZ | <https://www.capterra.co.nz/software/197037/fireflies> |
| en-SG | <https://www.capterra.com.sg/software/197037/fireflies> |
| en-ZA | <https://www.capterra.co.za/software/197037/fireflies> |

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