---
description: Learn more about Assembled price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Assembled Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Scheduling Software](/directory/30087/scheduling/software) > [Assembled](/software/195644/assembled)

# Assembled

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> AI-powered workforce management with accurate forecasting, flexible scheduling, and real-time visibility across AI and human support.
> 
> Verdict: Rated **4.7/5** by 85 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Assembled?

Assembled is built for rapidly scaling global support teams. Our customers include Stripe, Canva, Autodesk, Doordash, Rappi, Hubspot, Robinhood, Carta, Notion, Zapier, Intercom, and Twilio, .

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 85 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Assembled
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$25,00
- **Pricing model**: Per User
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Chatbot
- Collaboration Tools
- Compliance Management
- Conversation Intelligence
- Data Import/Export
- Employee Management
- Employee Scheduling
- For Call Centers
- Intraday Management
- Knowledge Base Management
- Labor Forecasting
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Productivity Analysis
- Queue Management
- Real-time Scheduling
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Skills Tracking
- Task Automation
- Third-Party Integrations
- Time Off Management
- Timesheet Management

## Integrations (16 total)

- Amazon Connect
- EvaluAgent
- Five9
- Fivetran
- Gladly
- Google Calendar
- Intercom
- Kustomer
- MaestroQA
- Observe.AI
- Salesforce Service Cloud
- Slack
- Talkdesk
- UJET
- Zendesk Suite

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software)

## Related Categories

- [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)

## Alternatives

1. [Clockify](https://www.capterra.co.za/software/169607/clockify) — 4.8/5 (9235 reviews)
2. [Flex Plus](https://www.capterra.co.za/software/1070245/Flex-Plus) — 4.8/5 (45 reviews)
3. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1822 reviews)
4. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Calabrio ONE](https://www.capterra.co.za/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)

## Reviews

### "would recommend" — 4.0/5

> **Leon** | *13 November 2025* | Financial Services | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to use and works well with other apps (slack and google meets) allowing me to update the team and make changes across the board
> 
> **Cons**: I would like the option to select muliple individual members of the team so I can compare their rotas and make changes without having to see the non-relevant members
> 
> yeah good, way better than the previous rota tool we are using makes customising the rota super simple

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### "Assembled feedback" — 4.0/5

> **Jennveve** | *10 December 2025* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: In the staffing timeline, we can now have multiple selection unlike before that we can only select one.
> 
> **Cons**: In heatmaps, hopefully it will also be an added feature that we can have multiple selection. Currently, we only have the option to choose one.
> 
> Overall, assembled features are improving unlike before that we are having challenges but looking forward to more added features.

-----

### "MTM scheduler review" — 4.0/5

> **Dawn** | *19 November 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: The overall product seems to be great. There are some bugs to work on directly with what our company needs, but they have been very helpful in working to get what we need fixed.
> 
> **Cons**: There are some issues with adding events that we are working with getting fixed. They have been very helpful in working with the issues we are coming across to get resolved.
> 
> It has been a great product. The staff have been very cooperative in listening to our needs as a company and updating the kinks.

-----

### "The Assembled Learning Curve" — 4.0/5

> **Amanda** | *19 November 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: It makes adding things fast and efficient, I appreciate how smoothly data is entered. The product loads quickly and has not crashed unlike our former product.
> 
> **Cons**: There are bugs and issues that your team has worked diligently to work out every time my team finds them.
> 
> The team we worked with was super responsive to everything we brought to them in a quick fashion. I hope that kind of service is the standard for Assembled.

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### "Best WFM Tool I've Used" — 5.0/5

> **Rachel** | *29 June 2024* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: There are so many great features about Assembled: the ability to display multiple time zones, templates, how easily you can move a member to a different team. As the person that creates the schedule for my team, these features have made scheduling so much easier compared to other WFM tools that we have used previously.
> 
> **Cons**: I've noticed glitches from time to time with the dates of time off requests. It would be nice if a time off request is canceled that the base activity or previous tasks could be restored. While the time off requests overview is great, what could make it better is the ability to view both pending and approved requests at the same time.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/195644/assembled)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/195644/Assembled/> |
| en-AE | <https://www.capterra.ae/software/195644/assembled> |
| en-AU | <https://www.capterra.com.au/software/195644/assembled> |
| en-CA | <https://www.capterra.ca/software/195644/assembled> |
| en-GB | <https://www.capterra.co.uk/software/195644/assembled> |
| en-IE | <https://www.capterra.ie/software/195644/assembled> |
| en-IL | <https://www.capterra.co.il/software/195644/assembled> |
| en-IN | <https://www.capterra.in/software/195644/assembled> |
| en-NZ | <https://www.capterra.co.nz/software/195644/assembled> |
| en-SG | <https://www.capterra.com.sg/software/195644/assembled> |
| en-ZA | <https://www.capterra.co.za/software/195644/assembled> |
| es | <https://www.capterra.es/software/195644/assembled> |
| es-AR | <https://www.capterra.com.ar/software/195644/assembled> |
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| es-CO | <https://www.capterra.co/software/195644/assembled> |
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