--- description: Learn more about SurveyHero price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyHero Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [SurveyHero](/software/191055/surveyhero) # SurveyHero Canonical: https://www.capterra.co.za/software/191055/surveyhero Page: 1 / 10\ Next: [Next page](https://www.capterra.co.za/software/191055/surveyhero?page=2) > SurveyHero is an online survey tool that makes it so easy to create beautiful and mobile optimized online surveys. > > Verdict: Rated **4.7/5** by 211 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurveyHero? HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 211 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveyHero - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$35,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Switzerland ## Features - Customizable Templates - Data Import/Export - Email Marketing - Question Branching - Skip Logic - URL Customization ## Support Options - Email/Help Desk - Chat ## Category - [Survey Software](https://www.capterra.co.za/directory/30092/survey/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.co.za/software/201674/enquetes-maken) — 4.6/5 (1580 reviews) 2. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11386 reviews) 3. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 4. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) 5. [QuestionPro](https://www.capterra.co.za/software/135455/questionpro) — 4.8/5 (525 reviews) ## Reviews ### "awesome product" — 5.0/5 > **Divyam** | *27 November 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The interface is incredibly user-friendly and intuitive; I could build my survey in minutes without any training. The student plan is a lifesaver, allowing for unlimited responses which is essential for my research projects. > > **Cons**: Some of the advanced data export options (like exporting directly to SPSS or Excel with advanced filters) are locked behind higher-tier paywalls, which can be slightly inconvenient for deep analysis. > > A solid platform that does exactly what it promises. It’s perfect for simple surveys, though you might hit a ceiling if you need highly complex logic or custom branding. ----- ### "Awesome\! Highly Recommended\!" — 5.0/5 > **Andrew** | *21 March 2026* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: It is simple to use, easy to figure out everything, even for a somewhat computer dummy like myself. Highly recommend\! > > **Cons**: monthly pricing could be a little cheaper. thankfully I'm a student and they offer free pricing for students\! > > It's so easy to use. I looked around all over and found that SurveryHero is the best option out there\! ----- ### "Good survey tool" — 5.0/5 > **Verified Reviewer** | *13 January 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Easy to set up and use, also easy to collect data and for analysis. Easy access to users. Fast learning curve > > **Cons**: The interface is monolingual (English) but has an option to change the survey language. The interface is unattractive to the survey designer. > > So far I have used it for interaction of postgraduate student activities within the application of educational activities ----- ### "Great, easy to use survey creator" — 5.0/5 > **Brooke** | *10 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: One of the biggest advantages of SurveyHero is its ease of use. The interface is simple and intuitive, making it easy for beginners to create surveys in just a few minutes. Users can choose from multiple question types such as multiple choice, open-ended questions, ratings, and scales. The drag-and-drop style layout allows users to quickly organize questions without needing design experience. Another major benefit is the visual customization options. SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually appealing. This is particularly helpful for businesses that want their surveys to feel professional and consistent with their brand. > > **Cons**: Despite its strengths, SurveyHero does have some drawbacks. One limitation is that advanced features are restricted in the free version. While basic surveys are easy to create, features such as deeper analytics, advanced logic, or large response limits often require a paid plan. Another downside is that complex survey logic is somewhat limited compared to larger survey tools. Users who need highly advanced branching, conditional workflows, or research-level survey design may find the platform somewhat restrictive. Finally, while the interface is simple, data export and integration options can feel limited for users who want to connect survey data directly with other software or large data systems. ----- ### "Professional online survey tool for students" — 5.0/5 > **Noah** | *12 April 2026* | Design | Recommendation rating: 10.0/10 > > **Pros**: Compared to survey Monkey and SSPS, it is easier for students to learn to make good surveys for the firs time and incorporated them into school, academic and community projects. > > **Cons**: There is no free other language translation with the free version. I cannot reach some groups required for my survey. > > Very easy and helpful with organizing my data for the final report. The report summary makes is very easy for me to present valid data and materials to my classmates and teachers on my new topic. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.za/software/191055/surveyhero?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/191055/surveyhero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data