--- description: Learn more about RefNow price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RefNow Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Reference Check Software](/directory/31636/reference-check/software) > [RefNow](/software/190447/refnow) # RefNow Canonical: https://www.capterra.co.za/software/190447/refnow Page: 1 / 20\ Next: [Next page](https://www.capterra.co.za/software/190447/refnow?page=2) > Allows companies to make smarter, more informed recruitment decisions by providing online employment reference reports. > > Verdict: Rated **4.7/5** by 468 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RefNow? HR Teams, Recruitment Agencies, Charities, Education, Banks, Startups ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 468 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RefNow - **Location**: London, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: £12,99 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Pay as you go: £9.99 per candidate. Includes 5 references per candidate. Custom plan: contact RefNow for custom pricing with optional add-ons and bespoke services The Free Trial includes 5 candidate checks - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Gibraltar, Guernsey, India, Ireland, Isle of Man, Italy, Japan, Jersey, Luxembourg, Malta, Mexico, Monaco, Netherlands and 11 more ## Features - Alerts/Notifications - Applicant Tracking - Bulk Reference Request - Email/Online - Reference Checking - Reference Request Automation - Reminders - Reporting/Analytics - Status Tracking - Survey Builder - Survey Library ## Integrations (56 total) - AFAS Software - Ashby - Avature - BITE - BambooHR - Breezy - Bullhorn ATS & CRM - CareerPlug - Carerix - Connexys Recruiting Software - Cornerstone - Eploy - Factorial - Flatchr - Fountain ... and 41 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reference Check Software](https://www.capterra.co.za/directory/31636/reference-check/software) ## Alternatives 1. [HiPeople](https://www.capterra.co.za/software/211940/hipeople) — 4.8/5 (1563 reviews) 2. [Zinc](https://www.capterra.co.za/software/179293/zinc) — 4.8/5 (220 reviews) 3. [Vitay](https://www.capterra.co.za/software/183558/vitay) — 4.9/5 (49 reviews) 4. [Discovered](https://www.capterra.co.za/software/139913/Discovered) — 4.6/5 (126 reviews) 5. [Employment Hero](https://www.capterra.co.za/software/144645/employment-hero) — 4.4/5 (239 reviews) ## Reviews ### "Satisfactory Service" — 5.0/5 > **Ifiokobong** | *20 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It makes verification very easy and less cumbersome. > > **Cons**: I was difficult to find passport verification feature for other countries other than UK and Ireland > > It was a great experience while using the app for the first time. ----- ### "Efficient and User-Friendly Reference Platform" — 5.0/5 > **Izzy** | *22 May 2025* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: What I liked about RefNow was how easy it was to use. The platform allowed for flexibility in the information provided—for example, it didn’t require both a phone number and an email address, which made the process more convenient. I also appreciated the clean, simple design, which made navigation straightforward. Overall, it was quick and efficient to use. > > **Cons**: One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant, especially in cases of private or freelance work. It would be more inclusive if there were an option to indicate self-employment or private hire. Additionally, offering clearer guidance on how references are contacted or how the process works from the referee’s side could be helpful, particularly for those unfamiliar with the platform. > > Overall, my experience with RefNow was very positive. The platform was user-friendly, efficient, and had a clean, intuitive design. I appreciated the flexibility in the information required, which made the process straightforward and stress-free. While there were a couple of areas that could be improved—such as the option to better accommodate private or freelance references—the overall functionality and ease of use made it a great tool for managing reference requests. ----- ### "Average product" — 3.0/5 > **Jay** | *22 March 2025* | Education Management | Recommendation rating: 4.0/10 > > **Pros**: I found the step by step process easy to use and the questions easy to understand > > **Cons**: The justification for unemployment gaps is difficult to understand > > It was okay, but I would not recommend this ----- ### "IT WAS FANTASTIC" — 5.0/5 > **ADEJOKE** | *17 March 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Very easy to navigate and straightforward requirements > > **Cons**: I couldn't think of any at the moment because my experience was seamless > > It was a Good experience. Not cumbersome. Am rating my experience an A ----- ### "Top notch and incredibly" — 5.0/5 > **Odinaka** | *26 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Amazing I like it as I was filling the form so easy and perfect although sometimes it was frustrating but manageable hahaha > > **Cons**: Easy filling up a form and the directions was 10/10 and feedback when someone responded to the reference that’s was so amazing > > Easy amazing and beautiful and lovely I haven’t used this app before but it was my first experience and I loved it ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.za/software/190447/refnow?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/190447/refnow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data