--- description: Learn more about Detrack price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Detrack Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Detrack](/software/188592/detrack) # Detrack Canonical: https://www.capterra.co.za/software/188592/detrack Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/188592/detrack?page=2) > Market-leading delivery management solution for proof of delivery, real-time tracking, route optimization, customer updates and more. > > Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Detrack? e-Commerce stores and retailers Construction and building suppliers Logistics and distribution providers Food and beverage suppliers Automotive specialists Field services and trades ... plus much more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 94 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Detrack Systems - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$26,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First Driver Free Forever $24 per driver/month $240 per driver/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 3PL Management - Accounting - Activity Dashboard - Alerts/Notifications - Carrier Management - Communication Management - Customer Database - Customer Management - Customer Portal - Delivery Tracking - Dispatch Management - Driver Management - Fleet Management - For Freight Operations - Fuel Management - GPS - Geofencing - Historical Reporting - Inventory Management - Label Printing - Live Driver Tracking - Mobile Access - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Performance Metrics - Quotes/Estimates - Rate Management - Real-Time Monitoring - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Status Tracking - Third-Party Integrations - Transportation Management - Vehicle Management - Vehicle Tracking - Warehouse Management - eCommerce Management ## Integrations (21 total) - 8x8 Contact Center - Adobe Commerce - AfterShip - BigCommerce - BulkSMS - CartonCloud - Ecwid - Kudosity - MYOB Business - MachShip - Monkedo - QuickBooks Online - Shopify - Squarespace - Twilio ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Delivery Management Software](https://www.capterra.co.za/directory/31261/delivery-management/software) ## Related Categories - [Delivery Management Software](https://www.capterra.co.za/directory/31261/delivery-management/software) - [Service Dispatch Software](https://www.capterra.co.za/directory/30059/service-dispatch/software) - [Logistics Software](https://www.capterra.co.za/directory/30081/logistics/software) - [Fleet Management Software](https://www.capterra.co.za/directory/20007/fleet-management/software) - [Courier Software](https://www.capterra.co.za/directory/10046/courier/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.co.za/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Metrobi](https://www.capterra.co.za/software/183910/metrobi-delivery-planning-software) — 4.9/5 (91 reviews) 3. [OptimoRoute](https://www.capterra.co.za/software/161579/optimoroute) — 4.6/5 (248 reviews) 4. [Track-POD](https://www.capterra.co.za/software/178880/track-pod) — 4.7/5 (140 reviews) 5. [Transvirtual](https://www.capterra.co.za/software/219013/transvirtual) — 4.8/5 (68 reviews) ## Reviews ### "Simple to use and Excellent Support" — 5.0/5 > **Zeyn** | *03 March 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: DeTrack does what it is supposed to do without fuss. Support is fantastic and we have been using it for over 5 years with no issues. > > **Cons**: Detrack is built properly so there is nothing to complain about. The odd issue with the amazon cloud steps in. > > From support to usage of the software it is simple and straightforward. Support works well and english is understood. ----- ### "Great\! but a bit expensive" — 4.0/5 > **Hendri** | *21 October 2025* | Printing | Recommendation rating: 9.0/10 > > **Pros**: EASE OF USE, DRIVER MANAGEMENT, DRIVER DELIVERY, Customer service is excellent\! DELIVERY MANAGEMENT\! > > **Cons**: LEARNING CURVE, Cost per lisence is too expensive. I feel premium options should not be so expensive to also have access to it. > > Once I fully knew where and how to use the software it works as expected and has helped our company greatly in customer service. ----- ### "Detrack - CMF" — 4.0/5 > **Jaen** | *09 October 2024* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: Tracking deliveries and creating routes for drivers. Updating drivers trips in real time and tracking drivers progress > > **Cons**: that you cannot do vehicle inspection reports and also map high-risk areas. > > We have never had issues with our deliveries ----- ### "Fast efficiant delivery management system" — 5.0/5 > **Carlo** | *29 July 2024* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: Ease of setup to get up and running and delegate rights. Also easy to swap driver phone. > > **Cons**: The annual subscription costs are bit high for single delivery van > > Works like a charm and happy to use it for our office ----- ### "Discount to be provided" — 5.0/5 > **Jo-Anne** | *29 July 2024* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Automation and most definitely the Notifications section from this software > > **Cons**: The fact that we are being charged more for the Route option > > Service exceptionally good, no major issues ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/188592/detrack?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/188592/detrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data