17 years helping South African businesses
choose better software
About BookyWay
Fitness management system with APP that can be used for booking classes in your Gym, Health Club, and Fitness Center.
The price and the easiest way to useIt is very intuitive.
Not having the option to cancel an appointment on a course without having the rest of the weeks also canceled.
Filter reviews (313)
Sort by
Filter reviews (313)
Small improvements can make this much better
Comments: It does the job I need which is create a timteable and allow customers to book into classes. The customers find it easy to use. But the admin side for making changes is a little poor and can be frustrating.
Pros:
For the customer the app is great and easy to use
Cons:
For admin it's a bit of nightmare making changes, especially if you notice a small mistake on a recurring class and then you have to go delete the class and renter everything. A feature such as allowing changes for all future classes like Google calender would be ideal. Also most changes need to be done on a pc as the phone browser is not very good. An app for the admin would also be great.
Gymtrainer Response
2 years ago
Hi Shajidul, which improvement do you think helps bookyway to become a better product except for the chenges to the classes that we are going to release within 2022?
Great Booking System
Comments: Free to start and set up and use. Easy to add courses and classes. Ease of use for members via mobile app or computer. Fairly cheap after initial free trial period to continue to add new members.
Pros:
Easiliy accessible via Mobile App, and computer. Ease of use for members and for instructor to add classes and courses.
Cons:
Would like it so that either parent (especially in split households) can book their child. Two parents/carerers per child.
Bookyway
Pros:
I wasn't expecting the class creator but I loved it. I planned and recorded different lessons on using the equipment we sell and the techniques we teach. They really caught on. It's affordable and it's really easy to reach out to Bookyway for help.Web based but you can use on anything.
Cons:
It just wasn't for me. I like the standard booking features and this doesn't have all of them plus it isn't easy to integrate with my payment processing and point of sale software. It might be great for someone else but just not me.
the best suporter for my gym
Comments: the best its only support us when the pandemie start and we have to make appointment
Pros:
everithing ,easy to use ,and cheap and exelante .Thank you BookyWay for helping us
Cons:
everithing easy to use ,its comforable to use ,you dont need time to make the appointment .THE CLIENT USE VERY FAST AND EASY TO USE
BookyWay revire
Comments: Great product, easy to use
Pros:
Easy to use, especially important for older users
Cons:
I would like more payment options available. All news on the linkedin page are on Italian language only.
Amazing booking software
Pros:
It was really easy to implement and set up. It saves me hours every week, as my clients can book and cancel their bookings without having to get in touch with me. It is very easy to use, we (all my clients and myself) love it!
Cons:
There is no such, I love everything about this software
User-friendly and Reliable
Comments: I am pleasantly surprised. Wanted to start with the product because of the low price and then decided to keep it because it works very well.
Pros:
No fixed costs a month, good reports, easy to use,
Cons:
maybe more options for Credits/Limits would be nice
Great system to use
Comments: Very good system and allows me to create new classes and adjust current class set up
Pros:
Easy to use the software, easy to explain to clients
Cons:
nothing negative to comment on the system.
Easy to use with user friendly interface
Pros:
Once you sign up, it is easy to get your email and password set up to be in the App quickly. The app is easily accessible on your phone and can send you reminders you have scheduled an event.
Cons:
I wish there were more hovers over txt to direct you what to do. It is very user friendly but for first time users, it would be nice to have on-screen directions.
Convenient
Pros:
Great because I can book all my apointments with this app.
Cons:
Sometimes it doesn't show all hours that are available.
Alternatives Considered:
Best deal ever!!! ... After 5 days of Searching
Comments: As a business owner that have used two other booking softwares over 6 years, I can tell you that BookyWay offers all the features that my business needed and my clients wanted
Pros:
Absolutely easy to setup Unlimited Locations Unlimited bookings Unlimited classes Mobile App for customer booking (Excellent) Instructors get to see only clients that book and no more The gallery of usable photos The pricing deal You get to start paying after uploading all existing clients You only pay when a new client is registered (that's so cool) Push notifications to client mobile App You can add validity/Expiration period to client registrations You can credit client with prepaid classes You really don't need a payment platform to run this.
Cons:
SMS alerts Email Marketing Integrations with other Apps (Not sure yet)
Alternatives Considered:
An accessible and reliable solution for managing online bookings for courses
Comments:
I run technical workshops and BookyWay allows me to set capacity limits for each course, preventing overbooking. For technical classes, where we often need specialized equipment, knowing exactly how many participants are attending in advance is crucial, and this app ensures I’m not oversubscribed.
Also automatic reminders are a big plus because students often forget when their courses start and now I got a drastic reduction in last minute cancellations.
Pros:
Affordable platform, perfect for small businesses on a budget. The basic paid plan provides essential features at good price. The mobile app is user friendly and a great benefit for customers. Push notifications to customers is another useful feature.
Cons:
Reporting features are still quite limited; more detailed analytics would help me optimize scheduling.
Alternatives Considered:
Best app ever!
Comments: Excellent!
Pros:
The price and the easiest way to useIt is very intuitive
Cons:
The app is just for customer and doesnt work for administrators
Very helpful customer service
Comments: I've been using BookyWay ever since I started my business and it has always been relatively easy for both me and my clients.
Pros:
Great value for money, easy to use for both administrators and clients, and extremely helpful customer service, I can't thank those guys enough. Very responsive and reliable, they'll respond to every query and answer all of the questions that people who aren't great at tech, might have.
Cons:
I manage the timetables for an exercise club and it would help if I could just copy the whole week's timetable to the next week, rather than add classes one by one. I know I can schedule for the month ahead, but it would help if I could copy one of the previous weeks or months cause the classes change sometimes.
Gymtrainer Response
2 years ago
Thanks for your review and your suggestions about better timetable management. We will consider it in our development roadmap.
Good Learning and communication software
Comments: Excellent,it allows me to organize online meeting between collaborators, customers and sellers.
Pros:
I like this appls because it allows me through its mobile version to attend online class ,or to record them. Very easy to use and accessible to all at a very good price.
Cons:
A little limited. This program can also affect others sectors a part form sport and culture. Can be better.
Easy to use Booking System for customers
Comments: Very good customer service. I have e-mailed on many occasions and got all problems solved
Pros:
Its so simple and easy to use. Gives my clients flexibility to book onto classes and unsubscribe if they change their mind.
Cons:
I would love to be able to have all my members birthday's on the system so that I can easily see who has Birthday's each month. I would like to send a group e-mail to all the clients on the system at once, it currently doesn't allow you to send to everyone. I would also like to use my own pictures, it would be far more personal having group pictures of the clients who come to the class.
The ultimate business saver
Comments:
After looking through a few apps BookyWay was the only one which covered all my needs. It has all the features I need and it is easy to set up and be used by my clients.
I also want to express my thanks to the excellent staff members who replied to all of our requests quickly and in detail.
Pros:
The creation of the calendar has been a real help for me and the addition of their workouts on the software as well.
Cons:
Not having the option to cancel an appointment on a course without having the rest of the weeks also canceled.
Invaluable booking system
Comments: I started using BookyWay during the COVID pandemic due to restrictions in the fitness industry. I have been a small gym owner for 25 years and this has been one of the most valuable tools I have introduced into my centre for class control and client communication.
Pros:
Easy to use. Choice of language. Clear insight into daily/weekly bookings. Reasonably priced.
Cons:
At times the software can run a little slow and be a little ‘ jumpy’ Very limited choice of exercises for client personal programme.
My right hand helper. Love it!
Comments: User friendly and helpful right from the get go.
Pros:
I like how easy it is to use and even my most inexperienced members found it to be a piece of cake.
Cons:
I would like some more variety in photos for my specific company.
Alternatives Considered:
BookyWay is the best!
Comments: Awesome!
Pros:
I like the conveince! Its virutally free, but it gives you soo much!
Cons:
Its a bit outdated... I wish there were an update...
Gymtrainer Response
2 years ago
Thanks for your review. It would be really helpful to understand which update are you expecting. We will appreciate further details.
Easy to use basic software
Pros:
It's easy to learn and use, both for administrators and members.
Cons:
Some of the aspects of adding classes could be more efficient for administrators.
La migliore app per gestire le prenotazioni
Comments: Sono molto soddisfatta in generale. L'applicazione è semplice, ma completa. Posso gestire tutta una serie di operazioni da sola, con pochissimo tempo tengo tutto in ordine, mi aiuta anche nella gestione dei pagamenti e degli abbonamenti. Inoltre non ha costi fissi, si paga un euro per ogni nuovo cliente inserito. Un bel vantaggio. Quando ho avuto bisogno di supporto, l'assistenza è stata rapida, efficiente ed ho trovato cortesia e disponibilità anche ad accogliere suggerimenti e richieste.
Pros:
Oltre alla gestione delle prenotazioni, è molto utile per tenere traccia delle scadenze, delle preferenze dei clienti e consente vari livelli di utilizzo, a seconda delle esigenze. Comodissimo il link diretto per le videolezioni, la casella delle note contenute all'interno della lezione stessa per comunicazioni specifiche
Cons:
Alcuni passaggi potrebbero essere più snelli, a volte dà problemi con il calendario: tornando indietro sballa la data e ,se non si fa attenzione, si rischia di fare modifiche indesiderate. Altre volte cambia lingua inspiegabilmente. Nella tabella della ricerca delle prenotazioni, sarebbe utile poter inserire anche i minuti oltre all'ora. Se devo cercare la lezione delle 18.15, mi elenca tutte quelle che iniziano tra le 18 e le 19. Un altro problema è non poter modificare una lezione o un piccolo gruppo di lezioni, ma bisogna cancellare tutto e rifare da capo.
pratico e preciso anche per chi non è esperto
Pros:
la creazione delle anagrafiche è molto rapida e precisa, così come l'inserimento delle attività in maniera massiva. Dal pc la gestione è nettamente più pratica rispetto alla gestione tramite telefono (si potrebbe migliorare gestendo meglio le dimensioni delle schermate). Dal punto di vista dell' utente invece è perfetto, semplice, senza inutili passaggi confusi. Ottima anche la possibilità di inserire link a contenuti multimediali, fondamentale per chi oltre ad appuntamentnti in presenza fa anche attività on line; basta inserire il link di zoom o di youtube nella pagina della lezione e l'app configurerà tutto da sola. Inoltre, il costo in base ai crediti acquistati è perfetto, perchè si paga solo quando si ha qualcuno da iscrivere , quindi non ci sono rischi di spese a vuoto. Ottima anche la possibilità di esportare in file excell tutte le anagrafiche e le statistiche degli abbonamenti e delle presenze. Consigliatissimo.
Cons:
L'accesso da amministratore tramite app è da migliorare, molto più pratica la versione da pc. Anche qualche piccolo bug come quando cambia la lingua da solo e ci si trova a lavorare in spagnolo, ma niente di drammatico, un click e si sistema tutto
Programma eccezionale per la gestione clienti
Comments: Migliore gestione dei clienti velocità e semplicità, gestisco le schede e gli allenamenti perfettamente come voglio e da qualsiasi postazione.
Pros:
Il software è semplice intuitivo e non ha troppe pagine dove entrare uscire ecc. è tutto ben messo e diretto massima gestione di semplicità, l'assistenza è ottima, richiedono e ricevono consigli da chi lo usa e apportano le modifiche se ritenute valide cosa che è accaduta a me personalmente, come si dice? Le varie cose si migliorano in team e devo dire che lo fanno egregiamente.Il programma non occupa spazio sul telefono e tutti i miei clienti lo usano con piacere e mi confermano che sono tutti soddisfatti.Grafica pulita e molto piacevole colori al top accattivante c'è tutto quello che serve in più il software è in continuo aggiornamento sempre con nuove funzioni.Lo consiglio a tutti per la serietà, la gestione semplice, assenza di abbonamenti vincolanti, economico per chi vuole cominciare praticamente indispensabile.
Cons:
Il campo delle descrizioni sotto il nome dell'esercizio nelle schede scompare la descrizione quando scrivo molto, ma a me serve molto per dare indicazioni ai clienti on line.
La prenotazione in un colpo di click
Comments: La semplicità di utilizzo porta ad un notevole risparmio di tempo per gestire : utenza,painsesto, tessere. Nel tempo di tre anni sono state implemenate tantissime nuovo funzioni in base anche alle nostre esigenze; non per ultimo durante il periodo dello lockdown sanitario , l'implementazione di gestire classi da remoto con link e piattaforme di videoconferenza. L'azienda è sempre attenta a tutte le nuove esigenze del mercato del fitness.
Pros:
Il software è di facile utilizzo. L'installazione è semplice e rapida, le prenotazioni sono in tempo reale così come le cancellazione dalle lezioni.Ogni istruttore registrato può vedere le sue classi e marcare le presenze ai corsi per la statistica. La programmazione del palinsesto è intuitiva attarverso le maschere di inserimento.La gestione delle iscrizioni , certificato medico è sempre sotto mano per ogni utente.
Cons:
Se si vuole apportare una modfica all'utente nel caso di cambio mail o errore nel nominativo , occorre utilizzare un altro credito. Forse si potrebbe eventualmente gestirlo in maniera di modfica non essendo un nuovo utente.