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Average Ratings

  • Overall
    5/5
  • Ease of Use
    5/5
  • Customer Service
    5/5

About Innform

Innform is a new, all-in-one LMS for modern teams. It combines an award-winning authoring tool with automation and mobile-learning.

Learn more about Innform

Showing 2 reviews

Eva U.
COO
Hospitality, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/10/03

"Great easy to use e-learning platform for hospitality!"

Comments: A great tool specialized in e-learning for hospitality. This replaced all our dropbox files & papers in the restaurants.

Pros: - Easy to use
- Ability to create your own content
- Great way to control if employees followed the manuals and procedures

Cons: - Not yet able to create folders in the back end to make a split between FOH - BOH procedures
- More letter types & sizes while creating own content
- More ready-made learning courses on fast-casual

Vendor Response

by Innform on 2019/10/07

Hey Eva, Thanks so much for taking the time to review Innform! It's great to read that you're getting a lot of value from the tool :)

It's indeed the case that we haven't yet implemented folders to help you organise custom content. This is in currently being developed and will be released soon! Thanks so much for the rest of the suggestions we're releasing 100 readymade video courses by the end of 2019, however we noted your request on 'fast-casual' topics.

To leave more feedback and requests, do reach out of us from the Innform help section.

Best,
Michael

  • Reviewer Source 
  • Reviewed on 2019/10/03
Michael D.
Director
Hospitality, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/11/07

"Great Customer Experience combined with exceptional Product Value"

Comments: Learning and development is a challenge for the hospitality industry – people come and go at a high rate, they speak different languages and many of the mare working in the industry for the first time. It takes time and energy to train new recruits around important skills like customer service and management. We needed a tool that can provide great LMS features but also a library of courses that we could simply 'turn on' and assign to our employees from day 1. This is possible with Innform, and they release new courses every week which is helpful to us and exciting for our learners!

Pros: We are able to organise our company by the different properties we manage, and the different groups within each property. We're able to assign an admin to each group and then overlook the whole operation with a brids eye view. It's wonderful to finally be able to do that with thousands of employees. Innform works great on all devices and the company is really quick to support us and return our calls.

Cons: Not many complaints – although it would be great if our employees can do their learning offline.

Vendor Response

by Innform on 2019/11/08

Thank you for this review Michael! We're delighted to see you've been having such a positive experience with Innform.

We noted your feedback regarding the possibility of offline learning. This has been added to our list of considerations for 2020 we value these contributions and are always happy to hear ideas on how we can further improve our product.

Thank you,
Michael, Co-founder

  • Reviewer Source 
  • Reviewed on 2019/11/07