--- description: Learn more about Relatient price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Relatient Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Relatient](/software/183345/relatient) # Relatient Canonical: https://www.capterra.co.za/software/183345/relatient Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/183345/relatient?page=2) > All-in-one software: Appointment Reminders/Alerts, Recalls, Surveys, Voice AI, Self-Scheduling, eRegistration, EHR/PM Integration. > > Verdict: Rated **4.3/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Relatient? Independent practices, Clinics, Group practices, Multi-specialty, Multi-location offices, Practice Networks, Hospitals, and Health Systems. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 36 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Relatient - **Location**: Nashville, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$99,00 - **Pricing Details**: Contact Relatient for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Approval Process Control - Automated Scheduling - Calendar Management - Call Reminders - Care Plan Management - Client Database - Confirmations/Reminders - Customizable Branding - Customizable Forms - Electronic Payments - HIPAA Compliant - Mobile Access - Multi-Location - Online Payments - Online Scheduling - Patient Communications - Patient Education - Patient Intake - Patient Portal - Patient Questionnaires - Payment Processing - Real-Time Chat - Real-time Consumer-facing Chat - Recurring Appointments - Reminders - Reporting/Analytics - Rescheduling - SMS Messaging - Self Service Portal - Third-Party Integrations - Transcripts/Chat History ## Integrations (19 total) - AdvancedMD EHR - AdvancedMD for Mental Health - Azalea Health - Compulink - Dentrix Ascend - DrChrono - EPIC - Epic - MEDITECH Expanse - MedEvolve - ModMed - NextGen - Nextech EHR & PM - Office Practicum - Oracle Health Ambulatory Suite ... and 4 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software) - [Internal Communications Software](https://www.capterra.co.za/directory/31014/internal-communications/software) - [Appointment Scheduling Software](https://www.capterra.co.za/directory/30757/appointment-scheduling/software) - [Appointment Reminder Software](https://www.capterra.co.za/directory/30997/appointment-reminder/software) - [Patient Engagement Software](https://www.capterra.co.za/directory/31085/patient-engagement/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (843 reviews) 2. [Acuity Scheduling](https://www.capterra.co.za/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) 3. [ClinicSense](https://www.capterra.co.za/software/178722/clinicsense) — 4.8/5 (648 reviews) 4. [Weave](https://www.capterra.co.za/software/141842/weave) — 4.3/5 (668 reviews) 5. [GoReminders](https://www.capterra.co.za/software/154785/goreminders) — 4.8/5 (255 reviews) ## Reviews ### "Relatient Review" — 4.0/5 > **Misty** | *05 July 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: We love the ability to customize the scheduling ability for each individual. This was previously a huge issue of scheduling errors and this product was able to decrease those errors tremendously > > **Cons**: My only dislike would be that it does not currently allow you to make changes in a group setting, you must make edits individually and this can be tedious. ----- ### "Downhill sadly" — 1.0/5 > **Val** | *10 July 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: they offer a lot of great services, when they work. > > **Cons**: their customer service used to be their saving grace, I've had issues, but I would call and get it taken care of. Now I have many open tickets and get no where and can't call to get any thing solved. It is bad, really bad. > > I would have recommended them before, but now, never. Since they took their customer support overseas - I am looking for alternative solutions, because the support I am receiving for the price that we pay, is not OK. ----- ### "Relatient review" — 5.0/5 > **Michelle** | *15 August 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: It Was very easy to use, and it confirmed our appointments automatically. The reporting functionality was great.. Customer support was very useful. > > **Cons**: The one thing I do not like about relation is it does not remove the appointments from the schedule when they are canceled. That was a manual process for us due to the directional integration with our EMR. > > Relatient is very user-friendly And pricing was reasonable for the functions that it offered. Bi directional integration Was great, but our EMR did not allow for cancellations on the schedule without manual process ----- ### "Relatient Review" — 4.0/5 > **Judith** | *07 April 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I like the capabilities of Relatient. They are lacking in a few areas. We are hoping they will expand their services. If not, I will need to move to another company. > > **Cons**: We use them for reminders. THe patients had difficulty understanding who RELATIENT was. We needed them to change the name the text, email and call came from. It needed to be us. They do not have all information that we needed, they are working on it. > > They have been responsive. We work well with their team through our EMR. ----- ### "Office manager" — 4.0/5 > **Jill** | *10 March 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: It helps to save time by sending out patient reminders starting 5 days out. It takes away from my staff having to call 90 patients a day to confirm. > > **Cons**: When we reschedule the patients it doesn’t allow us to change the stays to update properly. > > Using Relatient has really helped to save time in the clinic by getting our confirmations done in a timely manner and allowing us to fill 98% of our schedule daily. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/183345/relatient?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/183345/relatient) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data