---
description: Learn more about Citadel Team price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Citadel Team Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Internal Communication Software](/directory/31543/employee-communication-tools/software) > [Citadel Team](/software/1013339/citadel-team)

# Citadel Team

Canonical: https://www.capterra.co.za/software/1013339/citadel-team

> Citadel Team is an instant and trustworthy communication service, developped, hosted and operated by the french Group, Thales.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Citadel Team?

All companies where data security and compliance is core to their business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thales Group
- **Founded**: 1983

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Thales SIX GTS for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: France, Germany, United States

## Features

- Access Controls/Permissions
- Activity/News Feed
- Alerts/Notifications
- Chat/Messaging
- Chatbot
- Communication Management
- Employee Database
- Employee Directory
- File Sharing
- Mobile Access
- Video Conferencing

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Internal Communication Software](https://www.capterra.co.za/directory/31543/employee-communication-tools/software)

## Related Categories

- [Internal Communication Software](https://www.capterra.co.za/directory/31543/employee-communication-tools/software)
- [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software)
- [Internal Communications Software](https://www.capterra.co.za/directory/31014/internal-communications/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Alternatives

1. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Hiver](https://www.capterra.co.za/software/142975/hiver) — 4.7/5 (146 reviews)
3. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [Asana](https://www.capterra.co.za/software/120550/asana-pm) — 4.5/5 (13547 reviews)
5. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews)

## Reviews

### "A great messaging app \!" — 5.0/5

> **Marie-Reine** | *13 November 2019* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: Citadel Team is quite easy to use. It's like a 'whatsapp' but safer. It is really intuitive \! 
I only use it with my team to coordinate our work. We can easily share and store heavy files (that can't be shared by e-mail). I can preview files on my phone, which is quite convenient. 
I also really appreciate the fact that I can use Citadel on several phones AND on my computers at the same time. Synchronisation is very fast \! 
The web version is really great \!
> 
> **Cons**: Citadel Team is really great but if I have to highlight something that I do not really appreciate, it would be the fact that  sometimes it can take a bit time to synchronise with each device I'm working on. 
But I guess it depends of the wifi\!
> 
> As I said above, Citadel is quite great to work with my co-workers. 
We don't really use e-mails between us anymore and we share heavy files with Citadel. 
Our exchanges are faster and my mailbox is less crowded. 
I enjoy this software and I would recommend.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1013339/citadel-team)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230524/Citadel-Team/> |
| en-AE | <https://www.capterra.ae/software/1013339/citadel-team> |
| en-AU | <https://www.capterra.com.au/software/1013339/citadel-team> |
| en-CA | <https://www.capterra.ca/software/1013339/citadel-team> |
| en-GB | <https://www.capterra.co.uk/software/1013339/citadel-team> |
| en-IE | <https://www.capterra.ie/software/1013339/citadel-team> |
| en-IL | <https://www.capterra.co.il/software/1013339/citadel-team> |
| en-IN | <https://www.capterra.in/software/1013339/citadel-team> |
| en-NZ | <https://www.capterra.co.nz/software/1013339/citadel-team> |
| en-SG | <https://www.capterra.com.sg/software/1013339/citadel-team> |
| en-ZA | <https://www.capterra.co.za/software/1013339/citadel-team> |
| fr | <https://www.capterra.fr/software/1013339/citadel-team> |
| fr-BE | <https://fr.capterra.be/software/1013339/citadel-team> |
| fr-CA | <https://fr.capterra.ca/software/1013339/citadel-team> |
| fr-LU | <https://www.capterra.lu/software/1013339/citadel-team> |

-----

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