Average Ratings

  • Overall
    4,4 /5
  • Ease of Use
    3,8 /5
  • Customer Service
    4,1 /5

About SAP Cloud ERP

SAP Cloud ERP integrates business processes end-to-end. Intelligent applications all run on the S/4HANA digital platform.

Learn more about SAP Cloud ERP

Showing 194 reviews

Shaik A.
Associate Software Engineer
201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/03/12

"SAP Hana is a memory data platform that accelerate the business processes,deliver process inteligene"

Pros: The best multi combination platform that are driven with data platform and as report generation tool. Best part of this software is it removes the burden of maintaining any additional system to hold our data it acts as 2 in 1 which holds and generates output results.so that we can run live and make better business decisions in the new digital economy.The features are like reduce its complexity, we can run this any where and can give accurate and real results some more additions operations it include are Transform data management,Process data in memory,Leverage advanced analytics, and can develop advances applications. Best storage as well as analytics based software that stores in Idoc data presentations

Cons: The SAP Hana was very least thing to say because it is very best in tool for holding large massive data and its generation of the reports but we requires additional changes in the page layout and design of the SAP lOGON need to be changed and immediate password change assitance need to be required. if they implement this software will be very more useful

  • Reviewer Source 
  • Reviewed on 2018/03/12
Mudssar A.
Asst.Manager Porecurement
Consumer Electronics, 1 001-5 000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 2020/05/12

"Business Operations with SAP cloud ERP"

Comments: Overall very effective in business use, controlling and reliability is so that you can set buiness direction as per your current needs and business scenerios.

Pros: Remotely access of SAP, secured, varieties of business models available, you can implement accordingly. Professional approach and international business scenerios are covered in its features. You can install module wise, also background working is established so further modules can be configured and integrated with a less time. very easy and wide support.

Cons: Fast internet connectivity required, customization is not easy, very hard to attach live hardware like sensor for iot application, and very limited hardware like attendance machinr,scanner it does supports,

  • Reviewer Source 
  • Reviewed on 2020/05/12
Verified Reviewer
Technical Architect
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/04/08

"SAP's platform for the future"

Comments: Must-use for all SAP customers, given that it is critical to SAP's success as an enterprise software company.

Pros: Started using HANA 5 years ago with v1 SPS5 back when it was just released for SAP BW. Back then it was "only" an in-memory DB. With each new SPS release, HANA became better with more DB features integrated. Fast forward to today, it is a full-fledged database platform with enterprise features that rival (and in some cases) even bests Oracle, MSSQL, DB2, et al. For customers who intend to use SAP for the foreseeable future, you would no doubt have HANA already as part of your existing if not future SAP roadmap, given that support for the traditional DBs is until 2025.
SAP HANA, which is re-written from the ground up to fully take advantage of today's modern hardware, supports multi-threaded CPU architecture, use of terabytes of memory to run its in-memory database capabilities, columnar & row based database with full-fledged compression, full support of PL-SQL and many other application components.
From a hardware perspective it is a 2-horse race with the commodity Intel x86 platforms becoming more powerful with each CPU iteration and better CPU core-to-memory ratio support, and IBM with their Power-based CPU architecture. As hardware prices continue to fall and become more powerful, it is only a matter of time before HANA hardware becomes truly commoditised.

Cons: Today SAP HANA is not only a competent database platform, but also is a very robust applications platform. As HANA continues to grow its feature set naturally there are more bugs as a result of a multitude of features. Development of SAP HANA is also diversified across multiple locations around the globe (Walldorf, India, etc.). SAP must do a better job in responding quicker to customers with issues.

  • Reviewer Source 
  • Reviewed on 2018/04/08
Arun M.
Analyst and ERP-Coordinator
51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2017/01/25

"Awesome product"

Comments: First and foremost is - I always wonder how they could cover all possible scenarios in one single application.
This is a massive creation by SAP which makes all enterprise runs smoothly.
My experience with SAP ERP was very good. Below are some of them,
1. Navigating to different screens was easy
2. The shortcuts provided for each screen navigation as well as field/option navigation was very great
3. Various types of reporting facilities was again one another big feature of this.
4. By these many reporting features, be it admin or process owner or business management, could easily make use of the data being stored over a period of time.

Pros: Flexibility and artificial intelegence

Cons: For me, the learning did take little time. Learning materials were not made available online (public) Not sure not it is made public or not. I am not sure why they have not thought about some in-house/in-Application automation. this would have been very massive creation, it there is any.

  • Reviewer Source 
  • Reviewed on 2017/01/25
Verified Reviewer
Billing Associate
Accounting, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/03/26

"How to manage all your company account information in the same place"

Comments: In general, is a so important app in my daily work, without sap we can do anything, and you can do everything there, is your company magane a lot amount data, is so important

Pros: I use everyday SAP in my work. We run a lots process there. Is a powerfull software and you can adapatable it to your company needs, to make invoices, to run revenue process, to keep balances tracking

Cons: Sometimes when a lot process are running at the same time, the app just turn to slow. But I think is because our PCs are quite old.

  • Reviewer Source 
  • Reviewed on 2019/03/26
Ravikumar M.
Sap Basis Consultant
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/10/16

"Its a tremendous user performance optimization"

Comments: Its almost 3 to 3.5 years experience of this software it was tremendous experience of this software it will get good user performance and business productivity and also its customer satisfied the overall performance

Pros: Its a column based and row based which is faster user data access , auto compressing the data and also parallel processing

Cons: Its time taking if we are not giving the software required hardware like memory, CPU, Disk space etc.. and also the will suggest the certified hardware partner.

  • Reviewer Source 
  • Reviewed on 2018/10/16
Keith U.
Accounting
Accounting, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/04/02

"SAP software is always great"

Comments: We have Used this system for the ERP system to maintain the clients and customers and make the organization connected

Pros: SAP has very different kind of products but this one is one of the Best as it comes in cloud which reduces the infrastructure cost and time to implement and also it has both ERP and CRM

Cons: SAP software are slow compared to other software and this one is not exception. Reports can sometimes run slow, especially from mobile

  • Reviewer Source 
  • Reviewed on 2018/04/02
Verified Reviewer
Program Buyer
Automotive, 10 000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/04/06

"SAP MM for Purchase efficiency"

Comments: Effective tool but needs proper training for optimum utilization of software

Pros: Accurate and instant information of all orders (PO) can be viewed and extracted anytime. Data extraction feature in excel is good.
Useful tool for process and data management (SAP ECC )

Cons: Purchase , implementation and service of software is very costly. More storage space required on server.

  • Reviewer Source 
  • Reviewed on 2019/04/06
Verified Reviewer
Business Process Lead
Oil & Energy
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/01/11

"I've been a SAP user for 10 years"

Pros: Brings all the functionality needed to run a business into 1 system. The system is scalable depending on your needs and the size of your business

Cons: The system is used in so many industries and areas that it has a lot more features than you may need. This can be difficult for employees to understand why there are so many fields that they don't use.

  • Reviewer Source 
  • Reviewed on 2018/01/11
Jessica R.
Customer Service Specialist
Farming
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/10/03

"ROBUST!!!"

Pros: I love how much you can get done with this software! So many nooks and crannies for information. Perfect tool in a manufacturing environment.

Cons: Though it is quite a steep learning curve, once you get well trained it's quite the beast of a tool. It took me about a month of training to get the modules down.

  • Reviewer Source 
  • Reviewed on 2017/10/03
Verified Reviewer
Human Resources Systems Analyst
Higher Education, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/01/11

"As an HR Analyst, using SAP was phenomenal for its straightforwardness and capabilities."

Pros: The structure employed in the PA and OM modules makes data storage straightforward. The native reporting tools are strong and versatile.

Cons: There is a lack of task-specific training literature, forcing a choice between learning through trial and error and taking broad courses on the topic.

  • Reviewer Source 
  • Reviewed on 2018/01/11
David S.
IT Manager
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/01/08

"Worth the Price!"

Pros: Our company was coming from an extremely static and out-dated ERP system so this solution was an absolute breath of fresh air! From the report builder to the Accounting modules, and the ability to have the entire system run in the cloud we couldn't go wrong.

Cons: Implementation was rough for us at first, so definitely allot more than enough time for users to get acclimated to the system whether there's 10 users or 100. The system also had some issues connecting to our SharePoint Online system to save reports and files generated from SAP but that was later corrected.

  • Reviewer Source 
  • Reviewed on 2019/01/08
Danielle J.
Logistics Clerk
Aviation & Aerospace, 10 000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/11/24

"SAP in the Warehouse"

Pros: SAP is very easy to operate, and train others to use. With so many available application we are able to accurately and efficiently service our customers and maintain inventory.

Cons: There is nothing I dislike about this software.

  • Reviewer Source 
  • Reviewed on 2019/11/24
Melinda K.
Credit Manager
Wholesale, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2018/01/09

"Once you learn the system, it is easy to use for AR"

Pros: Levels can be reached from several points. You can move from a credit release queue to the AR screen quickly.

Cons: Not many. Just takes time to learn the system. New users seem to struggle but given time, it becomes clear how easy the system is to use.

  • Reviewer Source 
  • Reviewed on 2018/01/09
Carlos H.
Creador de patrones, pattern design
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/06/27

"It is a very friendly software, reduces errors in inventories and billing, saving time and money"

Comments: The benefits obtained by this software have been saving time, money, paper, I have control over inventories, customer information stored safely, etc.

Pros: You can track all transactions, who made them, time and date, to perform audits when needed, it is possible to keep a real inventory of the products we sell, provides reports that help in operations and daily budgets. It involves different areas of the company, such as marketing, accounting, sales, administration, finances, inventories, etc.

Cons: it does not allow to go back and make changes in the billing, neither it is easy neither fast to change information of clients

  • Reviewer Source 
  • Reviewed on 2018/06/27
Carolina A.
Tax Senior
Accounting, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/02/21

"Review for SAP Cloud ERP Suite"

Comments: It throws me very useful reports for decision and daily work

Pros: The functionability, is an excelent tool to the daily wotk

Cons: Sometimes is slow but not much, for how useful it is.

  • Reviewer Source 
  • Reviewed on 2019/02/21
Malcolm B.
Head of IT, International offices
Textiles, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2018/07/08

"First time using ASAP and the interface is really friendly and highly functional"

Comments: We have only been using it for six months but we can already see that a structured approach tThat ASAP brings hopes to standardise things in the organisation and ensure that procedure is followed every time

Pros: Intuitive tiles, fantastic search functions for tiles and data, client performs very quickly, brings ASAP interfaces up to the latest trends

Cons: Some of the error messages on the client is not at all helpful , Requires SAP support to diagnose. Some of the forms have a large number of fields which require significant training to understand.

  • Reviewer Source 
  • Reviewed on 2018/07/08
Verified Reviewer
Procurement IT Software Category Specialist
Computer Software, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    2 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2018/11/03

"Sap"

Pros: Keeps accounting organized and a large amount of data all in one place

Cons: Not very user friendly when it comes to functionality

  • Reviewer Source 
  • Reviewed on 2018/11/03
Verified Reviewer
Financial Analyst
Machinery, 10 000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 2019/02/03

"Hard to use"

Pros: The data can be dumped into a spreadsheet

Cons: It isn’t intuitive to use and there is little training within the software

  • Reviewer Source 
  • Reviewed on 2019/02/03
Verified Reviewer
Acquisitions Coordinator
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2018/07/29

"Ease of use rating most impressive. Very user-friendly product, and customer support is great."

Comments: Thanks to the automatic alerts facility you need not query the system for your information needs, but the system will ensure that the important metrics, which you have identified, are easily available to you.

Pros: User friendly design makes this product easy to use for any business. Accomplish daily business needs for invoices and tracking. Businesses can get real time information on the most critical business metrics.

Cons: Payroll is not a part of the SAP Business One solution and hence you need to purchase this from a third party. There is also often of perception of being too difficult to use for smaller businesses.

  • Reviewer Source 
  • Reviewed on 2018/07/29
Heyonil L.
Consultor I de la Calidad y Procesos
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/07/04

"The best tool to manage your company."

Comments: Control of the entire management.

Pros: You can manage different areas within the same software (purchases, inventories, production, etc). Once you have parameterized the software and emptied the data within the program, you can have a total visual of the business management.

Cons: If you are not clear about what you want to register, the software can become cumbersome. Sometimes it takes a while to start. You must have very clear the parameterization you want to do, if not ... it will generate incorrect data.

  • Reviewer Source 
  • Reviewed on 2018/07/04
Moises R.
Analista de planificación de mantenimiento
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/04/11

"it´s enterprise resource planning and business software system fully integrated under ondemand techn"

Pros: this so nice and Ideal for small or medium-sized companies that have an important expansion and growth plan, and for large multinationals with plans for implementation in new countries.

Cons: this software includes a management of insufficient incidence in some occasions especially for customer service centers with considerable size

  • Reviewer Source 
  • Reviewed on 2018/04/11
Verified Reviewer
Imports Officer
Hospital & Health Care, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/03/20

"SAP B1 review"

Comments: It integrates different department hence brings harmony in operation of the firm.

Pros: The ability to create material and vendors in the system and ability to print reports.

Cons: It has limited functionality. It doesn't give the user the ability to explore it's use.

  • Reviewer Source 
  • Reviewed on 2019/03/20
Verified Reviewer
Client Services Lead
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/05/02

"Efficient System for CRM and Financial Management"

Pros: SAP is known for efficient and reliable ERP Systems worldwide and the ByDesign suite is no exception. It's easy to generate reports and manage the work flows once you get to understand how to use it

Cons: The license costs can be stiff, especially for small and medium sized organizations with a few users

  • Reviewer Source 
  • Reviewed on 2018/05/02
Verified Reviewer
NDT Specialist
Mechanical or Industrial Engineering, 501-1 000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2021/01/13

"Sap Cloud ERP"

Comments: To much training needs to be done to work alone without older colloquies.

Pros: Flexible, useful for big companies. Good for analytics.

Cons: Training on scripts is very very expensive.

  • Reviewer Source 
  • Reviewed on 2021/01/13