The Change Compass

The Change Compass Reviews

by The Change Compass

Efficiently elicits data driven change insights that will inform better change decision making.

Reviewed on 2018/10/01
Jason F.
Co-Founder and Director
Management Consulting, Self Employed
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The tool has been a valuable input into conversations and decision making, particularly around the impact of change fatigue and initiative sequencing.

Pros: Enterprise level and granular views of change and heat mapping
Easy to use and train end users
Visuals and reporting on change at the click of a button
Cloud based access.

Cons: Experience has been positive, and company is always receptive to feedback/suggestions.

TCC Review

Reviewed on 2018/09/27
Verified Reviewer
Construction Laborer
Insurance, 10 001+ Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Since we operate in a large corporate environment, there has been a lot of work to get the entry governance for the compass up to standard. It's taken quite awhile to get up and running in a way that can start to add value for our divisions. Now that the tool is starting to shape up, the heatmap and reporting aspects of the tool are starting to be included in strategic conversations around the change/project load within certain areas of the business and the resourcing behind that.

Pros: - Entry is simple and easy for end users
- All fields of entry are easily adjusted and the hierarchy is simple to setup
- The ability to manage the change load and see change 'heat' at both a divisional and sub-divisional level is extremely valuable
- The versatility of reporting and filtering adds a lot of value to the insights the tool provides.

Cons: - Difficult to filter/group multiple initiatives at a program level (Multiple impacts per project, with multiple projects per program)
- Often run into bugs and issues with the tool.
- Sometimes the tool can be slow to load pages and reports. (May be due to the volume of initiatives entered?)
- The 'scale' field is not reflected in the change impact. (i.e There doesn't appear to be a difference between a level 5 change impacting 20 people and 2000 people)

Easy to use platform that has the potential to drive meaningful conversation

Reviewed on 2018/10/02
Allanah S.
Capability Specialist
Insurance, 5 001-10 000 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We're using the Change Compass to map out where change is impacting our business and to monitor the "heat" it's causing to our workforce. It's a great conversation starter between business leaders and a key data point that can be used with other operational reporting to prioritise and plan for change impacts.

Pros: The system is online, it doesn't require you download anything to run and its available on all my devices (i.e. laptop, mobile). It's also really easy to get started, requires little explanation to begin data entry of change initiatives and reports in real time.

Cons: Some of the reporting could easily be misconstrued if not discussed in context (eg: the heatmap indicates large amounts of change in red, which can easily be perceived as bad/negative, when in fact they could actually be well received and positive changes). As with any data, it needs context and conversation!

Buggy

Reviewed on 2018/09/27
Jennifer H.
Planning & Delivery Specialist
Insurance, 10 001+ Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
3/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It looks great and asks for the right information needed to capture the change

Cons: It times out a lot and i have to add things back in again which is frustrating
When selecting a drop down, sometimes it jumps to another section which is strange

Solution for a complex topic

Reviewed on 2018/09/28
Ross J.
Change Manager
Financial Services, 10 001+ Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Ease of use - The functionality is relatively intuitive for what is a complex issue

Cons: It would be great to be able to use the data for predicting future heat

Informative, market-leading

Reviewed on 2018/09/27
Paulette S.
Manager, Strategic Initiatives Communications
Financial Services, 10 001+ Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: A facts based tool that allows you to manage change prioritisation and conversations with stakeholders

Cons: It would be great to have a mobile version or app available

Change Compass

Reviewed on 2018/10/14
Alexis B.
Manager
Insurance, 1 001-5 000 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Ease, visibility across multiple areas, and the option to make changes.

Cons: No cons to write about the change compass

Simple to use

Reviewed on 2018/09/28
Sascha P.
Implementation Specialist
Insurance, 10 001+ Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Simple to use, provides a valuable snapshot of impacts via the heatmap

Cons: business unable to drill down, requires log in 9per seat license) to do it.

Forward planning works

Reviewed on 2018/09/27
Verified Reviewer
Change Management Lead
Insurance, 10 001+ Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Better planning in the delivery of change to the business units. Ability to develop change maturity

Pros: It has a lot of good functionality and is easy to use

Cons: How easy is it to override entries ? I'm not sure how locked down it is and have heard that an entry can be easily changed

Very Good Tool

Reviewed on 2018/09/27
Andrew R.
Change Management Lead
Insurance, 10 001+ Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Great capture of essential elements of a change

Cons: Could be a little bit more intuitive to use