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About 1Password

1Password helps businesses improve security, visibility and control over how their passwords and company data are protected.

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Pros:

I recently got a new computer and the customer support was great with helping me get back into my account.

Cons:

For a while, there was a glitch with the Google Chrome extension so I couldn't use it and that really disturbed my workflow.

1Password ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.7
Value for Money
4.5

Likelihood to recommend

8.9/ 10

1Password has an overall rating of 4.7 out 5 stars based on 2,099 user reviews on Capterra.

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Filter reviews (2,099)

Scott
Scott
President in US
Verified LinkedIn User
Information Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

1Password is fast, secure, and reliable

5.0 2 months ago

Comments: We use a family plan, which is great because we each have our own vault but we also have several vaults we share with each other and with our adult children.

Pros:

It's worry free. I select a category -- login, credit card, bank, driver's license, and many more -- and enter the data. From that moment on, the data is stored securely and is available on my PC and my phone.

Cons:

Occasionally, 1Password doesn't recognize an app on my phone when I need to log in. However, that's not a big deal because it just take a few extra swipes to activate it and copy the required password.

Nate
Nate
Partner, Managing Member in US
Verified LinkedIn User
Computer Networking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

Suitable Replacement for LastPass

5.0 8 months ago

Comments: I have adapted well to 1Password, and I believe that anyone who uses LastPass can easily train themselves to use 1Password.

Pros:

It has a familiar and easy to understand user interface. It performs as designed most of the time, and working around the automated functionality when it doesn't work is easy because anything can be confidentially copied out of 1Password and into the clipboard to paste wherever you need it. My impression is that 90% of the time 1Password works as intended, and the rest of the time I can work around with copy and paste.

Cons:

When importing from LastPass, it did not bring in attached items. It would be great if that import function could be fixed, although I don't need it now, I suppose.

Alfiya
Alfiya
Software Engineer in India
Verified LinkedIn User
Computer & Network Security, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

1Password - A professional working experience that allows you to make your password more secure

3.0 6 months ago

Comments: I have been using this recently, mostly all our work is on web applications, hence tracing people who try tk access the portal is a must, here we cater to our needs using 1Password. We use its reporting feature for further analysis and ways to protect the platform further

Pros:

I like the customised reports, spontaneous threat detection, timely alerts to change password, realtime monitoring of web traffic

Cons:

On my mac, sometimes it fails to detect potential threats, may be some process communication failure

Karol
CEO in Poland
Food Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Forget all your passwords except 1password!

5.0 3 months ago

Comments: My overall experience is great. I do not have to remember all my passwords- I do not even know them! Is there a service that I decided to use 1 time few years ago? Yes! Do I remember the password? No! But 1password does!.

Pros:

Easy to use, very intuitive, high transparency, security.

Cons:

If I have to pick anything it will be something very minor... It does not work perfectly on android. App is not proposing login option easily you have to retry few times or copy-paste it from the app itself.

Eric
Eric
Co-Founder, COO in US
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

Invaluable for Teams

5.0 8 months ago

Pros:

The user interface is extremely intuitive. Plus, the whole system just works smoothly (sharing passwords with groups of people who all have access; creating 2FA codes; creating & sharing passkeys; security).

Cons:

The app is so secure that it can be a little confusing how to set up a new device, but 1Password makes it so simple with their "Emergency Kit" and step-by-step instructions that it's really not an issue.

Luca
IT Specialist in Italy
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Very reccomended

5.0 4 months ago

Pros:

Password synchronization in different devices, password generator

Cons:

Sincerely for my use the only cons is the price of subscription

Basanta
Basanta
owner in UK
Verified LinkedIn User
Food & Beverages, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Secure and Convenient Password Management for Our Café

5.0 2 months ago New

Comments: Our overall experience with 1Password for our café has been positive, especially in terms of security and convenience

Pros:

What I liked most about 1Password for our café was its ability to securely store and manage multiple passwords and login credentials for various accounts, from employee systems to vendor services.

Cons:

What we liked least about 1Password for our café was the initial setup process, which was a bit time-consuming

Sam
Director in UK
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great product, longtime user.

5.0 4 weeks ago New

Pros:

Very useful password manager, great syncing across platforms. Easy to use and good browser integration.

Cons:

Nothing, it just does exactly what I need without any issues.

Vince
growth in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Password manager with better functionality but bad UI

4.0 2 months ago New

Pros:

Gets the job done and extension seems to work better than last pass

Cons:

UI is terrible. Hard to find anything and not intuitive

Morgan
Morgan
owner in US
Verified LinkedIn User
Consumer Electronics, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

1Password1

5.0 2 months ago

Comments: I had a good time it made remembering the or saving the password easier..

Pros:

The products were nice and i think the process is cool too..

Cons:

i think its a little too steep on the pockets tho.

Verified Reviewer
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

They asked for a review so I am giving them a review

4.0 8 months ago

Comments: Up until about a year ago, I would have given it 5 stars. Not that i see the bullsht that the big boys are using against with 1password, it is at a 3.75. Going to be difficult for them to win so they need to start rolling out updates on a quarterly (i know it's insane) frequency. You don't need an update every week for features that no one asked for

Pros:

It has everything in one spot. You literally will not surf the net and will use 1password. The two factor authentication will save you an insane amount of time. Password management is password management. It will generate the password for you in 2 easy steps. Passkeys are awesome when it works. I still don't know where it is being stored. Customer service is tops b/c they get back to you in a hurry.

Cons:

Apple Keychain, Google Password Manager and Microsoft Authenticator are all out to kill 1Password and they are doing a pretty good job. To be honest they have made it so difficult where I am seriously considering dropping 1password. The amount of updates coming thru on 1password are killing the application. They are of the mind of weekly update. That has screwed up so many settings for me and it this is a recent trend.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

No more messy notes with password

5.0 8 months ago

Comments: Brilliant, never had to type in passwords manually anymore, also, gives you great and safe suggestions for when you need to renew an old or exposed password.

Pros:

I like how easy it is to both setup, store and update on the go. Using finger print also saves a lot of time, a much more smoother solution than any in browser password manager out there

Cons:

Could have a better interface on mobile devices, although it works like a charm on MacOS

Paul
Engineer in UK
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 1+ year
Reviewer Source

Multi-platform password and identity management.

5.0 last year

Comments: Overall it's a great tool, it works well and I used it daily. When I first starting using it there wasn't much competition in the way of password managers but now there are a plethora of them, and several other software suites I have provide their own (ESET smart security, Avast and NordVPN) but I have been lazy and paid the annual subscription cost in preference over moving over 1,000 credentials to a new password manager.

Pros:

I've been a very long-time user of 1password. My initial use case was to allow maintaining unique passwords for every website and service I use, while keeping my user details synchronized across multiple browsers and operating systems. For instance, on my laptop I use Windows Edge & Chrome, on my iPhone and iPad I use Safari and Firefox and I have previously used MacOS and ChromeOS which have also used 1password. The best features are the automatic "recognition" of when you visit a website that you have an account with, your are prompted to automatically complete your username and password. It also recognizes when you visit a new website and create a new account, automatically creating a record for that site. It's data is synchronized across all platforms, so if you register an account on your Windows PC, it will automatically be available when you visit the same website on your mobile phone or tablet. Passwords can be used between personal users (family) or work users (teams) to securely store and retrieve authentication details.

Cons:

Originally, 1password required a 3rd party to synchronize password data across platforms, but they introduced their cloud SaaS offering to address this. They also took this opportunity to move from a perpetual license to an annual subscription model. In the last few years, 1password has steadily added features but in my opinion have been slow to address some gaps, such as automation of credentials over SSH (a feature that is only now experimental).

Robbie
Midweight Designer in UK
Design, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The best-in-class password management.

5.0 4 months ago

Comments: Overall, 1Password has been an incredibly effective and reliable solution for my needs. I highly recommend this product to anyone in need of a robust password management tool.

Pros:

Make password management easy. Although never the most 'exciting' product, a solid password manager will save you time, keep you secure, and save you stress. 1Password does all of that, very well. Passwords are super secure, and be tweaked per-website so you can maximise the strength without exceeding limits per website. Also has fantastic sharing capabilities.

Cons:

Can you put a price on digital security? Not really. However, 1Password is one of the more expensive apps, compared to competitors.

Bakari
Bakari
Web Designer in US
Verified LinkedIn User
Media Production, Self Employed
Used the Software for: 1+ year
Reviewer Source

I Use 1Password Daily

5.0 last year

Comments: I rely on 1Password to help me quickly log into websites. I need to use its sorting feature to clean out old unused login information, but overall I'm very pleased with the app.

Pros:

As a long-time user of 1Password, I've relied heavily on it to manage hundreds of my online logins. This application significantly helps me organize and safeguard my multiple online accounts. The ability to generate and store complex passwords securely has taken a load off my mind, knowing that my data is much safer from potential breaches. I particularly love the seamless integration with all my Apple devices, allowing me to access my information whenever needed. The Quick Access window is another feature that I find incredibly useful. With a simple shortcut, I can easily search for and copy login information, which has significantly sped up my online activities. Another aspect that I appreciate is the clean user interface. The ability to sort data by last used and changed makes navigation intuitive and hassle-free. It's convenient that 1Password saves deleted passwords in the trash in case I need to recover one. In summary, 1Password has become an indispensable tool in my digital life. Its robust features, ease of use, and high level of security make it a top choice for anyone looking to enhance their online security.

Cons:

There are no significant cons for 1Password. It has worked for me for years. They keep it updated, and I don't mind paying for the subscription.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Security First

5.0 10 months ago

Comments: The most significant value, in my opinion, is the compatibility across all devices.

Pros:

It's secure, worth the price, and easy to use.

Cons:

It requires my typed-out password every two weeks (not facial or touch ID), but it shows great security practices.

Ru Chern
Application Developer in Singapore
Financial Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Ease of use

5.0 8 months ago

Pros:

Ease of use Security aspects under the hood

Cons:

Could be a bit on a pricey side. Some alternatives can be relatively cheaper.

Ted
Senior Manager in Canada
Automotive, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

All in one solution for encryption and password management

5.0 9 months ago

Pros:

Love using this product for my team. We share a ton of log-ins and having a centralized management tool makes it easy to log-in and access various software and tools we use (web included). Biggest pain this solved for us is when a password reset occurs, we have to track who changed the password, what the new password is, etc. this solved all of it.

Cons:

The Chrome extension sometimes doesn't auto-populate all fields, have to manually trigger the chrome extension. This isn't a big deal.

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A life saver and works great now!

5.0 last year

Pros:

1Password is extremely easy to use, all features are extremely intuitive, and it will save you a lot of time.I'd highly recommend that anyone who uses 1Password downloads their browser extension, logging-in to any website will feel a lot easier once you do.This tool is so practical and easy to use, I can't see myself without it anymore.Security wise, it seems to be a step ahead of the competition, so unless you are trying to save some money, I don't see why you wouldn't go with 1Password as your solution for password management.The interface is great, I never had a question about where to find something or how to do something in it, and the apps they provide are too good, they just work.

Cons:

I feel like the need to ask you to insert your password from time to time is quite annoying, but at the same time seems to make sense for security purposes.

Sarah
SEO Manager in Nigeria
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

World's best password manager in my opinion

5.0 last year

Pros:

1Password has for so many years stood by me in terms of security, from storing my sensitive documents, generate strong unique passwords and it also does marvelously well in syncing across all my devices.

Cons:

I have no complains at all, it's been amazing using it.

Nathalie
Licensed Insurance Agent in US
Insurance, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Security at its best

5.0 9 months ago

Pros:

I love that all my passwords are easily accessible in one place and super secure with encryption.

Cons:

Nothing comes to mind. It's pretty simple to use.

Levi
Owner in US
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

Just Use It!

5.0 last year

Pros:

Hands down the best password manager, trust me. Easy to navigate user interface Super easy to store usernames, passwords, web links, notes, personal information, whatever you want, easy to search

Cons:

For some reason, I have issues copying and pasting usernames on the app

Rilwan
Product Designer in Canada
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Top notch security

5.0 last year

Pros:

The ease and functionality. Personally and professionally, I access a lot of website and with the need to use different passwords and getting updates on the vulnerability, 1password makes it easier to do this.

Cons:

Nothing so far, the platform provides everything I need in terms of password storage and security.

Corey
software engineer in US
E-Learning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Need to use 1 pass

5.0 last year

Pros:

We could manage the password with team members. It prevent to forget password. It helps my data protection because we can update password automatically.

Cons:

When I click the sign-in in the 1 pass, it can be go directly to the webpage or email. I am trying to copy/paste to use this email/password. I want to know about status of update.(when?, how many times was it updated?, auto generate password, etc)

Verified Reviewer
Verified LinkedIn User
Writing & Editing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

incredible app to keep me safe

5.0 last year

Pros:

pretty user friendly , it's help me keep trackof all my password

Cons:

the link doesn't alwayd pop up on the page to let me access the app to fill in the login