--- description: Learn more about CrossEngage price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CrossEngage Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Data Platforms](/directory/31334/customer-data-platform/software) > [CrossEngage](/software/175688/crossengage) # CrossEngage Canonical: https://www.capterra.co.za/software/175688/crossengage Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/175688/crossengage?page=2) > CrossEngage is a Customer Data and Prediction Platform for the smart use of first-party data to build valuable customer relationships. > > Verdict: Rated **4.1/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CrossEngage? The platform serves different industries and business models. The spectrum ranges from e-commerce to mobility and travel to the insurance industry, e.g. Deutsche Bahn, Scout24, Shop Apotheke. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 10 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Spotler ## Commercial Context - **Starting Price**: US$1 000,00 - **Pricing Details**: Individual contracts and pricing terms take into account a monthly license rate as well as event based costs. - **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German - **Available Countries**: Austria, Belgium, Germany, Luxembourg, Netherlands, Switzerland, United Kingdom ## Features - Activity Dashboard - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Channel Management - Communication Management - Contact Database - Contact Management - Content Management - Conversion Tracking - Customer Experience Management - Customer History - Customer Profiles - Customer Segmentation - Customizable Templates - Dashboard - Data Connectors - Data Discovery - Data Import/Export - Data Visualization - Deep Learning - Drip Campaigns - Event Triggered Actions - Feedback Management - Forecasting - ML Algorithm Library - Marketing Automation - Model Training - Modeling & Simulation - Multi-Campaign - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Personalization - Predictive Analytics - Predictive Modeling - Process/Workflow Automation - ROI Tracking - Reporting/Analytics - Sales Reports - Segmentation - Self Service Data Preparation - Self-service Analytics - Social Marketing - Template Management - Third-Party Integrations - Visual Analytics - Website Visitor Tracking - Workflow Management ... and 4 more features ## Integrations (27 total) - Accengage - ActiveCampaign - Dynamic Yield - Emarsys - Freshdesk - Gmail - Google Ads - Google Analytics 360 - Inxmail - Kameleoon - Leanplum - Lob - Mailgun - Mailjet - Meta for Business ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software) ## Related Categories - [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software) - [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software) - [Campaign Management Software](https://www.capterra.co.za/directory/30012/campaign-management/software) - [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software) - [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software) ## Alternatives 1. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Lebesgue](https://www.capterra.co.za/software/1019489/lebesgue) — 4.9/5 (43 reviews) 3. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Spotler CRM](https://www.capterra.co.za/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) 5. [Intelligent Engagement Platform](https://www.capterra.co.za/software/175288/ngdata-cdp) — 4.0/5 (1 reviews) ## Reviews ### "Great tool to orchestrate existing marketing channels" — 4.0/5 > **Christian** | *20 September 2018* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: - many integrations --\> possibility to use and align existing tools/channels (emarsys, optilyz, etc.) - all user and product data actionable in one place - high personalization possible (combination of customer feed and real time customer behavior) > > **Cons**: - no raw data export of statistics yet - no campaign flow chart yet (therefore multi step campaigns are a bit more difficult to maintain) > > Great experience, responsive, nice and helpful people ----- ### "CrossEngage CDP -" — 5.0/5 > **Verified Reviewer** | *07 September 2018* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: The platform has a straightforward internal logic and a matching interface. It is really easy to use the two built-in main features (customer attributes and events) to build segments and customer journeys. I find the ways in which these segments and journeys can be put to use in automating communication intuitive. > > **Cons**: There are certain integrations that are lacking and some of the integrations are a real challenge to set up, especially since quick development resulted in sub-par documentation. > > Overall CrossEngage helps us tremendously in building automated communication campaigns on multiple platforms. It is a great tool to use for transactional as well as marketing communication. We make good use of the platform to distribute our audiences across major platforms as well for use in segmented marketing and as a basis for lookalike audiences for prospecting. ----- ### "Holistic Campaign Management Tool" — 3.0/5 > **Melanie** | *12 September 2018* | Retail | Recommendation rating: 6.0/10 > > **Pros**: High flexibility to set up communication for various channels Great segmentation perfomance > > **Cons**: Good UI but still complex in use due to different set ups of connection to CMS/3rd party tools > > Good cooperation in developing solutions for our business needs ----- ### "Very performant cross-channel-platform" — 4.0/5 > **Verified Reviewer** | *07 September 2018* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: real-time segmentation, easy to use, cross-channel campaign management > > **Cons**: It's still a start up with a few growing pains and a lack of some specific options but to be fair they're improving pretty quickly. > > great company, great people, great platform - and the speed of the real time segmentation is unbeatable. ----- ### "Very agile company to set up cross channel campaigns" — 4.0/5 > **Daniela** | *12 September 2018* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The possibilities are endless especially with the right partners at hand. Continuous developments in UI and the application itself. Can handle a huge amount of date in an impressive speed. > > **Cons**: Not every implementation can be used intuitively and needs some time to practise. > > Our main focus of using CrossEngage is to control for the right communication for our customers at the right point in time to create moments. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/175688/crossengage?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/175688/crossengage) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data