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Average Ratings

  • Overall
    4/5
  • Ease of Use
    4/5
  • Customer Service
    2.5/5

About OneTrust

OneTrust is the #1 most widely used privacy, security and third-party risk technology platform trusted by 4,000 companies.

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Showing 2 reviews

Verified Reviewer
Performance & Inbound Marketing Manager
51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/07/25

"Great Product, Support Needs Some Work"

Pros: It does what it's supposed to do and it does it well. I have no idea how I would found all of the cookies on my site without it. It really makes GDPR compliance simple.

Cons: The UX is pretty clunky but not the worst by any means. It did take a couple of tries to figure out where to go and how to correctly save my cookie settings. The support team needs a bit of help though. It took them over a month to respond to my question. To their credit, they did solve the issue that I was having.

  • Reviewer Source 
  • Reviewed on 2018/07/25
Verified Reviewer
Engineer
Executive Office, 1 001-5 000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2019/10/24

"Very complex but complete"

Comments: it's good but it's not perfect

Pros: It's a very complex software with a lot of features

Cons: It's very confuse even with webinars and tutoriais, it seems like a lot of softwares that were merged into one

  • Reviewer Source 
  • Reviewed on 2019/10/24