Cogsworth Reviews

"Smart Booking made easy"

Comments: During this trial period, I've tested just about all the features of Cogsworth, except for the Webhooks, which is not currently available during the Trial period. It has a lot of Potential, but seeing the ADDONS on their webpage, i think subscription costs will eventually increase even for 3 businesses sharing the cost.

Pros: We are currently looking to buy a subscription to this service, since it is really convenient for Customers to book a meeting via our website. Their portal is pretty much straightforward and easy to setup. It is also easy to integrate the code to our existing website.

Cons: Maybe the least liked about Cogsworth is the portal booking interface. It needs a lot of rework as the customer can only see a week and then click on NEXT until he / she reaches the date he wants. There should be options for a MONTH view at least and then. Also after booking confirmation, there is NO LINK to BOOK ANOTHER SERVICE. There is also very minimal customizations you can do with the booking page. I was hoping it would be like booking a HOTEL.

"A lot of useful and time-saving features for arranging a meeting"

Comments: If you need an appointment-making software which is easy to use and saves time, has canned responses, Cogsworth is something you will like

Pros: Cogsworth makes it easier for me to organize thousands of interviews. I keep everything organized and still have time to rest, no confusion or overbooking. If there are various topics that I want to discuss, I can create multiple events and they can choose the one related to them. You can also ask questions to the person you are going to have an appointment with. To make their job easier, you can give them multiple choice, mark required fields and fields you would like to know but it’s not compulsory. There are stored responses which help save time and generate ideas. It is really effective for me and for my professional level. Apart from saving time, it enables you to get valuable information and make better communication, prepare better arguments for your target audience.

Cons: It does not let me white label. Sometimes I want the person not to know what software I used so that they think I have done some magic work. Other than that, I am satisfied with both the plan and the price.

"No back-and-forth emails needed!"

Comments: Problems that Cogsworth solved for me a) Saved my time
b) Makes everything look more professional
c) No need for an assistant
d) No missed appointment

Pros: Cogsworth website is very easy to navigate and find the information you need. When I signed up, it was really fast to send an email and verify my account. This step was very fast and easy, I liked it a lot. This was my first impression of Cogsworth and for me, it showed the care and attention for their product and their job the team has. Scheduling is so simple and lets me do everything in no time

Cons: I would like the free plan to have more features than it has now. I tried the "Solo" plan and it was difficult to come back to the basic plan. I would really love to have email follow-ups.

"Simple Booking System for Local Businesses"

Comments: Pleasantly pleased at how easy to start collecting appointments and leads

Pros: Im amazed at how easy to start setting up online bookings and appointments. Keep your identity/brand consistent with logo upload and use the custom fields provided (drag drop editor) to collect the type of input you require. Everything is hosted by cogsworth so there's no need for domain and web hosting. Time-saver and syncs with my Google calendar too.

Cons: How about setting up country filters to block out spams? In some scenarios, service providers (eg. handyman repairs, etc) only need online leads/ bookings from local areas and not elsewhere (eg. other countries).

"Accept Online Booking Hassle-free"

Pros: - Anyone (even our new admin) can create a customized clean-looking online booking calendar with Cogsworth's drag and drop form builder.
- What we like is also the capability to send sms reminders to customers on their upcoming appointments.
- Easily integrate into website or use their url as landing page

Cons: Most of the features which make Cogsworth amazing seems to chargeable as a recurring subscription. Personally we think is rather costly when you start adding up all the amounts.

"Be the boss, Fill your calendar!"

Comments: I've never had much of a problem with the software. Whenever I did the owner would always go out of his way to fix the problem or guide me on fixing it myself.

Pros: Easy, intuitive and simple to use. The software does a great job at making the hassles of booking simple.

Cons: The only major drawback here is that the software is still growing.
But despite that, there are hundreds of addons which make this program usable right out of the box!

"Great scheduling service"

Comments: I am very happy with Cogsworth and how it's helping me build my business online, saving me time setting up online lessons.

Pros: I love Cogsworth's UI and how simple it is to set up services and start using it to get some appointments. I'm using it to get some bookings for online English lessons and so far it's great.

Cons: The only problem is that you neet to purchase add-ons separately for recurring appointments, payments, etc. I believe this should already be included, but I suppose it's a good business strategy for the founders.

"Good for team bookings"

Comments: Good design and easy to use, but too many features you have to pay as add-ons

Pros: Cool design, makes it easy for my clients to book an appointment with other members in the team and we don't have to worry about each other's availability because we can connect our own calendars.

Cons: The simple feature of displaying available time when you click on a date is lacking. It's only available if you get an add-on. Actually a lot of features are unavailable unless you get the add-on for it.

"Sync with calendar and wait for it"

Comments: Now I am happier with my productivity and this is mainly due to Cogsworth

Pros: Now it is much easier for me to have meetings. As a developer, I am an introvert with poor writing skills. This tool solved my problem of getting stressed every time I had to write an email for an appointment

Cons: I just needed a tool to embed in my emails and synchronize my calendar and I am happy with these. To understand what needs improvement, I guess one needs to use all of the features

"Great experience!"

Pros: After looking through other similar programs, I found Cogsworth to be the one that could offer me exactly what I needed and at a competitive price. Not only does Cogsworth allow me to schedule multiple events with subsequent follow up emails and such, but it also links up to my Google calendar so I am always up to date about what is going on. I love that it is user-friendly and that I am able to navigate very easily through my dashboard.

Cons: The only con I would have is that it doesn't seem as if I can separate my events on Cogsworth to separate events on Google Calendar. It only allows me to link to one calendar on Google.

"Outputs are remarkable"

Pros: Customers book their dental appointments by using this software, outputs are remarkable. Confirmation comes automatically on the phone number and email. The tutorial video is really helpful.

Cons: Processing of the website is quite slow, optimization is required.

"Very useful to manage time and have organized, scheduled days and events"

Pros: While making an appointment, Cogsworth step by step guides you on what to do and on the third step, it gives you the overall image of the appointment. You see the date, time, the city and the country you are in, you also see similar information of your partners. If you want to have more information on the person contacting you, you can ask them questions like "What's your name?", "What's your email"? "What's your phone number?" and other necessary questions for knowing who you are going to have an appointment with. For a doctor, this is very useful as I can add questions to know which patient has a certain problem. You will never miss anything as you get notifications. You can even choose to get an SMS if you are going to be without an internet for a while.

Cons: The software doesn't support Indian specific payment gateways

"Easier to do business and improve conversion rates"

Pros: When a person wants to connect with you and make an appointment after the lead chooses the topic of the appointment, my available date and time slot, I ask for their name and the email so that I can send them customized emails. This is a good way of lead nurturing as you know that if the lead contacted you, wants an appointment with you, he is already in the consideration stage and all I need to give them is guidance, sometimes discounts and special offers. This increases the chance of turning the lead into an actual customer. I not only save time but also my marketing efforts and budget on it as now me and my team generate leads easier than before using Cogsworth. I also like the idea of having Privacy and Policy section right under the booking info. So if the lead is concerned about their privacy and how we are going to use their information, they can read all the necessary information.

Cons: I find it difficult to find something I would say I don’t like. I am happy with the features.

"I wish I Discovered Congsworth erlier"

Pros: I used to write thousands of emails to people I needed to make appointments with. When I first leant about Cogsworth, I thought it would just save a couple of minues of my time. But it turned out that I saved lots of time, not just a couple of minutes! Also, I am not good at soft skills so writing emails is usually a torture for me. I need to check everything thousands of times before sending it. Now, with Cogsworth, I just embed it in my email and the person chooses an available time slot. Additionally, sometimes I add some questions for the person to answer and it helps me sound more professional, as though I never forget anything.

Cons: I find it difficult to mention something that is a downside for me. Perhaps the only thing is I would like it to have a whitelabel. But it's not disturbing for me so I am satisfied with what I have.

"One of the best tools that helped me"

Comments: This is really helpful not only for businesses but also for others who have lots of appointments and need to have a tool to help. For me, using Cogsworth is equal to saving approximately 1.5 hours a day.

Pros: Cogsworth is like my personal assistant but without a voice. I like the way everything works in Cogsworth. Everything is organized and it is really easy to use.

Cons: I think they should improve automated emails they send to their users. I regularly check my emails, even promotional ones.

"Brillant"

Comments: Love it. Huge fan. Will recommend to all my clients. Super fast to respond to queries too. Test them and see

Pros: It works brilliantly and does everything u need it to do. Really been a huge help for me and my company. Saved me hour and of work.

Cons: None really. Maybe it’s a new product and had a few things that are coming. Also no app. But that’s all ok really.

"Awesome support and really useful service"

Comments: Just a tremendous amount of time saved, and efficiency gains.

Pros: I love that it actually works and saves me time and gets me appointments. I am on the free plan, contemplating the upgrade which at this stage is a bit expensive, but Boris tells me that new pricing tiers are imminent.

Cons: Its still a little new, so features are 90% there. Pricing is the next big thing, but both of these things will be fixed according to the CEO.

"Really positive and time saving app"

Comments: Just time saving/

Pros: I like that it is really easy to sync with gsuite, and lets me just check my google calendar for my appointments booked through cogsworth.

Cons: The setup took about 15 min, which I guess isnt that bad in the grand scheme of things, but Im just really time poor.

"My GO-TO Appointment tool!"

Comments: A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.

Pros: Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on! In addition, I love how intuitive the tool is! It's easy to get setup and running FAST!

Cons: Honestly, there's really nothing I don't like about the software! The founder is open to suggestions and feedback and has implemented a lot of things based on feedback!

"A software worth having"

Comments: Even if I change my workplace, I would recommend Cogsworth in new workplaces as it is really time-effective and worth having.

Pros: I started using Cogsworth by chance as the company I am employed in, is using it. I remember having a time management meeting and were brainstorming how to reduce time spent on administrative tasks. As we spent too much time on making international calls, writing too many emails for scheduling a single appointment, was one of the most time-consuming tasks. One of the employees suggested using an appointment scheduling software and based on her previous experience, we chose Cogsworth. Now we concentrate our marketing and sales efforts on more important tasks; the times of sending three to four emails is gone.

Cons: The analytics needs to be improved. Information like who intended to schedule an event but left it undone or halfway. It will help me analyze their behavior and check if there is any step the user is avoiding to fill in.

"All my colleagues started using Cogsworth, too"

Comments: When it comes to choosing an appointment scheduling software, I definitely recommend using Cogsworth. As they have a watermark, all of our clients and colleagues started using it. I am happy to have this positive influence on them

Pros: I am a highly organized person and keeping everything in order is a high priority for me. With Cogsworth, I feel relaxed as I am sure all the meetings are arranged accordingly. I share my my available time with my colleagues, boss and the clients. Cogsworth helps me stand out as a professional who saves time and efforts. Nothing makes me happier than sending a link, just asking to choose a date for the meeting. There can be no misunderstanding on the scheduled appointment.

Cons: My choice of an appointment tool has never been questioned as I carefully choose all the tools and software to work with. This is why I love Cogsworth and there has never been any significant feature that annoyed me

"Super easy to use, great way to schedule!"

Pros: I am able to completely customize my availability within the system. It also links to my Google calendar, so it updates itself when I make certain times busy on my schedule. I also like that it sends an automated accept from the person scheduling with me, that way I don't have to scratch and claw to grab that accept.

Cons: I wish Cogsworth synced with my Gmail to create a full calendar view within my email so my clients don't have to go through the trouble of clicking the link, then finding the day and time.

"A well-polished scheduling app"

Comments: I've enjoyed using Cogsworth so far. I have been looking for an easy to use scheduler for a while, and Cogsworth is the first I've used where the product was ready AND the price was still reasonable.

Pros: Cogsworth is full-featured and ready for primetime. While it might not have every single feature out there, it's pretty robust and flexible. I love that I can embed my scheduler in my live chat or anywhere else on my site, or a popup. I also love that I can set up flexible notifications and reminders for both me and the client. The app is easy to use and doesn't get in the way, and the onboarding is excellent.

Cons: No payment processing yet. I'm told this is coming at some point, but this is a huge feature and will help make things better. You can use a third party processor if you know how to set up webhooks, but it would be nice to be able to do it right in Cogsworth.

"Non-hassle way to get online appointment"

Comments: Will consider to move away because of their pricing strategy

Pros: Is easy to configure (using their drag-drop form builder) and start accepting online bookings (embed or url-based), which 2-way sync with our gmail. The form widget has a clean and non-clutter UI, which is a big plus - no distractions.

Cons: Every seemingly small features like booking redirection, pretty url, Google analytics tracking, etc is chargeable. Though it dont seem much but everything adds up quickly.

"Easy Appointment Scheduling Process"

Pros: Easy appointment scheduling process with automatic reminders. Customers get notified once they have booked the appointment. The free trial was very generous and got us over the line within days. Saves an absolute bundle of time!

Cons: I think there needs to be a middle pricing tier.