--- description: Learn more about YouScan price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://www.capterra.co.za/software/173036/youscan Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/173036/youscan?page=2) > Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions. > > Verdict: Rated **4.9/5** by 106 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses YouScan? Brands, agencies, SMBs and startups ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 106 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, Cyprus - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$499,00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, Spanish, Ukrainian - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - Audience Analytics - Audience Targeting - Brand Tracking - Campaign Analytics - Competitive Analysis - Competitor Monitoring - Content Management - Customer Engagement - Customizable Reports - Dashboard - Data Visualization - Engagement Tracking - Keyword Filtering - Multi-Channel Data Collection - Negative Feedback Management - Performance Metrics - Real-Time Notifications - Reporting & Statistics - Reporting/Analytics - Reputation Management - Sentiment Analysis - Social Media Integration - Social Media Monitoring - Trend Analysis - Visual Analytics ## Integrations (8 total) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.capterra.co.za/directory/31655/social-media-analytics-tools/software) - [Social Listening Tools](https://www.capterra.co.za/directory/33397/social-listening-tools/software) ## Alternatives 1. [Infegy Atlas](https://www.capterra.co.za/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 2. [Sprout Social](https://www.capterra.co.za/software/121447/sprout-social) — 4.4/5 (606 reviews) 3. [Blabla](https://www.capterra.co.za/software/1079603/Blabla) — 5.0/5 (9 reviews) 4. [facelift](https://www.capterra.co.za/software/150410/facelift) — 4.4/5 (131 reviews) 5. [Mention](https://www.capterra.co.za/software/149705/mention) — 4.7/5 (288 reviews) ## Reviews ### "Indispensable Tool, Unparalleled Support" — 5.0/5 > **Leoné** | *06 November 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The feature set is where Youscan truly shines. The Insights Co-pilot is, without exaggeration, a game-changer. The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work but also the quality of our outputs. We are uncovering deeper, more nuanced insights from visual data and emerging platforms that were previously out of reach. > > **Cons**: The platform interface has certain limitations, such as the inability to compare different date ranges. > > Youscan has become an indispensable part of our daily workflow. From the very beginning, the platform impressed us with its ease of implementation. The interface is remarkably intuitive, allowing our team to get up and running with a minimal learning curve—a rare balance of power and simplicity. Our Customer Success Manager, \[sensitive content hidden\], is absolutely phenomenal. She is more than just a support contact; she's a true partner to our team. Her proactive check-ins, tailored training sessions, and incredible knowledge of the platform ensure we are always maximising its capabilities. What's more, the entire Youscan team genuinely listens. Our feedback is not only heard but actively implemented by the tech team, demonstrating a real commitment to client success. In a crowded market, Youscan distinguishes itself with a powerful platform and a customer-centric culture that is second to none. We cannot recommend it highly enough. ----- ### "A truly reliable partner for success" — 5.0/5 > **Filipe** | *06 February 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It is a very complete solution, both in terms of data quality and variety, as well as visualizations and overall user experience. The support team is excellent and always available, consistently providing helpful suggestions and solutions. They are truly committed to their clients’ success. > > **Cons**: The plans could be more flexible in terms of pricing and number of mentions, and it would be great to have an engagement filter to better prioritize and analyze high-impact conversations. > > YouScan has been a reliable and strategic partner for our work. The platform enables deep social listening, strong insights, and confident decision-making, while the team genuinely cares about helping us succeed. It feels less like a vendor and more like a long-term partner. We are heavy users of the API, and they are always open to listening to clients’ needs and demands. ----- ### "Effective AI‑Driven Social Listening" — 5.0/5 > **Lubica** | *18 March 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: AI features increase speed \& quality --\> Insights Copilot helps team to get to insights faster and improves the overall quality of outputs. Query Assistant is a great helper when creating queries: The Query Assistant is highly appreciated, especially when building or refining more complex queries. It helps users structure logic correctly and speeds up the setup phase. Targeting consumer‑generated content is easier: Filters—especially Word of Mouth—are valued for focusing on authentic consumer conversations and reducing noise. Out‑of‑the‑box outputs help: The Digest and a more comprehensive word cloud are appreciated, reducing the need to build everything from scratch. Strong, responsive support: Fast, high‑quality responses from YouScan’s team > > **Cons**: Insights Copilot examples: Provide more examples, avoid duplicates, ensure examples fit the insight summary and draw from broader sources. In some cases, too few examples are shown compared to the available mention base. Visual insights often are too sensitive when reading the OCR and with that we usually get a lot of noise. Would be great to have option how to show only what we want to show and eliminate irrelevant visual content. > > YouScan has proven to be a strong upgrade to our previous social media listening approach, primarily due to its user‑friendliness and AI‑driven insight generation, which contributed to its selection as the new SML provider after pilot testing and RFP evaluation. The tool significantly reduces manual effort compared to traditional keyword‑based social listening and enables us to ask more open, business‑oriented questions, supported by AI‑generated summaries and examples of real consumer mentions YouScan supports multilingual analysis through built‑in translation, enabling cross‑market analysis in English and reducing dependency on local‑language expertise for initial insight generation. ----- ### "quick and useful social listening source" — 4.0/5 > **Giancarlo** | *20 February 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: It's very intuitive. Not that difficult to understand and a quick source for recollecting and analyzing data. > > **Cons**: There is some problems with no recollecting specific data. For example, I am searching for cars data, and gives some bikes data too. ----- ### "A monitoring tool designed to support professionals in their work" — 4.0/5 > **Alessandra** | *20 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Among the main strengths are certainly its ease of use, combined with the ability to carry out different types of analysis thanks to access to an extensive database. The application of filters is particularly valuable, as it allows users to select the desired level of analytical detail and offers a high degree of customization. In addition, the Insight Co-pilot feature helps quickly retrieve information and supports high-quality qualitative analysis. > > **Cons**: One weakness I noticed lies in the limitations of Instagram monitoring, which depends on the presence of hashtags in posts and therefore narrows the overall monitoring scope. > > I use YouScan for work on a daily basis and, overall, I am very satisfied with it. Having also tried other monitoring tools, I would recommend YouScan to anyone who needs to carry out social listening analyses, whether simple or complex. The interface works well and its monitoring capabilities are strong. The platform offers a high degree of customization, meeting virtually any analyst’s needs. On the few occasions when my team and I needed support, we received it quickly. For all of these reasons, I can say that my overall experience has been excellent. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/173036/youscan?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/173036/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data