--- description: Learn more about Zoho Forms price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Forms Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Zoho Forms](/software/172452/zoho-forms) # Zoho Forms Canonical: https://www.capterra.co.za/software/172452/zoho-forms Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/172452/zoho-forms?page=2) > Tool that helps build forms using drag-and-drop builder, gather actionable data, integrate with other apps, and automate workflows. > > Verdict: Rated **4.5/5** by 147 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Forms? Designed for freelancers, small to large enterprises, and non-profits, the tool helps generate leads, registrations, payments, appointments, signatures, orders, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 147 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$12,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: 1 User, 3 Forms, 500 Submissions/month BASIC: $12/month (or $10/month when billed annually) for 1 User, Unlimited Forms, 10,000 Submissions/month STANDARD: $30/month (or $25/month when billed annually) for 10 Users, Unlimited Forms, 25,000 Submissions/month PROFESSIONAL: $60/month (or $50/month when billed annually) for 25 Users, Unlimited Forms, 75,000 Submissions/month PREMIUM: $110/month (or $90/month when billed annually) for 100 Users, Unlimited Forms, 150,000 Submissions/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Conditional Logic - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Information Governance - Process/Workflow Automation - Reporting/Analytics - Template Management - Third-Party Integrations ## Integrations (23 total) - Bigin by Zoho CRM - Google Docs - Google Sheets - Google Workspace - Mailchimp - Microsoft 365 - Microsoft Excel - Microsoft Teams - PayPal - Razorpay - Salesforce Sales Cloud - WordPress - Zapier - Zoho CRM - Zoho Campaigns ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) - [Data Management Software](https://www.capterra.co.za/directory/31003/data-management/software) - [Data Entry Software](https://www.capterra.co.za/directory/30543/data-entry/software) - [Form Builder Software](https://www.capterra.co.za/directory/33235/form-builder/software) - [Data Collection Software](https://www.capterra.co.za/directory/32475/data-collection/software) ## Alternatives 1. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11363 reviews) 2. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5058 reviews) 3. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 4. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Docusign](https://www.capterra.co.za/software/121506/docusign) — 4.7/5 (9267 reviews) ## Reviews ### "Create your forms with Zoho Forms, I did and loved it\!" — 5.0/5 > **Brandy** | *05 September 2025* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: It is user-friendly, while allowing you to create and store from easily. Customer support is always friendly and helpful. You can't go wrong if you are the one creating the form you need. They have free form creation and paid, however, you do get more options with the paid subscription. > > **Cons**: The only thing I didn't like was that they have monthly subscriptions, but you are billed annually. So, if I found another place to create my forms that I liked more, then I am stuck with them until my year is up, or lose the money I paid for the year, and just switch. If they state monthly, then you should have the option to pay monthly. > > Overall, my experience with Zoho Forms was a pretty good one. I liked the fact that I did not have to go through endless automated calls to get to customer support. I also like the fact that customer support was always very helpful, and each of my calls made me feel like my issue was a top priority. ----- ### "Great for Collecting Answers Fast" — 5.0/5 > **Monica** | *25 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Zoho Forms is easy to use because I just drag and drop things to make a form without needing to know coding or computers. > > **Cons**: Sometimes the form takes too long to load or save, which can be frustrating when I want to finish fast. > > Zoho Forms was really easy to use, and I could make my form fast without any problems. It helped me get answers from my friends quickly and see everything in one place. ----- ### "Simple Forms Product" — 3.0/5 > **Benjamin** | *13 March 2026* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: Surveys, Registrations, Feedback Forms and More without any expertise skills needed. Works great with other Zoho Products. > > **Cons**: Forms are customizable, but the design options are basic compared to other specialized form builders - this affects branding and styling ----- ### "A flexible and dependable form solution for real estate and community management" — 5.0/5 > **Patrina** | *30 December 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like how seamlessly Zoho Forms connects with Zoho CRM. All of our Beacon Hill website leads flow directly into our system, which keeps inquiries organized and prevents anything from being missed. It’s also very flexible. I can build forms for sales leads, POA voting, and resident feedback all in one place, with logic that keeps forms simple for users while still collecting the exact information we need. Mobile responsiveness has been a big plus for both prospects and residents. > > **Cons**: There is a learning curve if you want to use it well. To get the most out of Zoho Forms, you have to spend time thinking through your form structure, logic, and integrations up front. It’s not difficult, but it does require intentional setup rather than a quick, basic form build. > > Overall, Zoho Forms has been a reliable and efficient tool for both lead management and POA operations. Once forms are set up correctly, they run smoothly with very little ongoing maintenance. It has helped streamline our sales inquiries, resident voting, and community feedback while keeping everything centralized and easy to manage. ----- ### "The Best Online Forms Solution For Business" — 5.0/5 > **Simone** | *12 March 2025* | Chemicals | Recommendation rating: 9.0/10 > > **Pros**: I like the ease of creating online forms. The software makes data collection and data sharing easy. I like the pre-made and ready to use forms templates. > > **Cons**: With its great features, I can hardly complain about Zoho Forms ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/172452/zoho-forms?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/172452/zoho-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data