--- description: Learn more about Preferred Patron Loyalty price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Preferred Patron Loyalty Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Preferred Patron Loyalty](/software/78966/preferred-patron-loyalty) # Preferred Patron Loyalty Canonical: https://www.capterra.co.za/software/78966/preferred-patron-loyalty Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/78966/preferred-patron-loyalty?page=2) > Modern loyalty for growing brands—white-label, multi-location, SMS/email built-in, advanced reporting. Upgrade to scalable control. > > Verdict: Rated **4.9/5** by 109 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Preferred Patron Loyalty? Small Business, Franchise, Enterprise—launch fast with white-label loyalty, automated campaigns, built-in SMS/email, advanced reporting, and multi-location control. Brand-safe, measurable growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 109 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Preferred Patron Loyalty - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$29,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Packages starting as low as $29/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Bahamas, Canada, Ireland, Philippines, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Account Alerts - Account Management - Activity Dashboard - Alerts/Escalation - CRM - Campaign Management - Commenting/Notes - Complaint Monitoring - Contact Management - Customer Activity Tracking - Customer Database - Customer Engagement - Customer Experience Management - Customer History - Customizable Forms - Customizable Templates - Dashboard - Data Import/Export - Data Visualization - Engagement Tracking - Feedback Management - Health Score - Interaction Tracking - Issue Tracking - Loyalty Cards - Loyalty Program - Member Directory - Membership Management - Multi-Channel Communication - Multi-Language - Negative Feedback Management - Onboarding - Personalization - Promotions Management - Publish Scheduling - Reporting & Statistics - Rewards Management - SMS Messaging - Scheduling - Sentiment Analysis - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Trend Analysis - Usage Tracking/Analytics - Visual Analytics ... and 13 more features ## Integrations (18 total) - Bandwidth - Dealertrack DMS - EZ Texting - IVision - Infor CRM - Kaleyra - Lightspeed Retail - Plivo - Pxier Sales and Catering - Pxier Salon and Spa - SimpleTexting - Square Point of Sale - Tango - Text Request - Twilio ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) - [Content Marketing Software](https://www.capterra.co.za/directory/30796/content-marketing/software) - [Customer Reference Management Software](https://www.capterra.co.za/directory/30679/customer-reference-management/software) - [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software) - [Customer Success Software](https://www.capterra.co.za/directory/30961/customer-success/software) ## Alternatives 1. [Guusto](https://www.capterra.co.za/software/186209/guusto) — 4.9/5 (3441 reviews) 2. [RepeatMD](https://www.capterra.co.za/software/1049073/repeatmd) — 4.4/5 (190 reviews) 3. [Kangaroo](https://www.capterra.co.za/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) 4. [Tango](https://www.capterra.co.za/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 5. [Smile.io](https://www.capterra.co.za/software/169446/smile-io) — 4.9/5 (67 reviews) ## Reviews ### "Works great for my business" — 5.0/5 > **Brian** | *16 April 2024* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Customers love the loyalty program, works great for my business > > **Cons**: Nothing as of now it's great. I love the program ----- ### "A+ Service" — 5.0/5 > **Anita** | *05 September 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We’ve had such a great experience with Preferred Patron. The platform is easy to use, the team is fantastic to work with, and the email tool is exactly what we needed to connect with our customers. It’s been the perfect fit for our business. > > **Cons**: The reporting is solid, but we’d love to see even more advanced analytics in the future. Other than that, nothing. > > Our overall experience with Preferred Patron has been excellent. The platform is intuitive and easy to use, the team is responsive and great to work with, and the email tool fits our needs perfectly. From setup to day-to-day use, everything has been smooth and reliable. We couldn’t be happier ----- ### "Preferred Patron Has Positive Impact" — 5.0/5 > **Jennie** | *12 June 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up and use. Customizable to my needs. Ongoing technical support was always prompt and friendly. > > **Cons**: Nothing to note at this time. Preferred Patron has had a positive impact on my customer loyalty base. > > "I have been a customer of Preferred Patron for over 10 years. The connection the program has created between my business and my customers is fantastic. We have many seasonal customers who have commented that they appreciate receiving our emails when they are not in our area as a way of keeping up with news. This also keeps our business front of mind when they return to our area for the summer. Our customers who are here year round love taking advantage of the points program and, I believe the program has had a significant positive impact on customer loyalty. The support team at Preferred Patron is very friendly with prompt response times. They are very patient with explanations of the system that even a low tech person like myself can understand. I highly recommend this loyalty program and the team at Preferred Patron." ----- ### "Highly Recommended" — 5.0/5 > **John** | *19 February 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We've been using Preferred Patron for a number of years and it has been an excellent service for our customer retention. \[sensitive content hidden\] and team went above and beyond for us and I cannot recommend them highly enough. > > **Cons**: We have not had a bad experience in the past number of years using the Preferred Patron service. \[sensitive content hidden\] and team have been excellent. > > Fantastic experience. Nothing too much trouble for the team, came back to us very promptly with answers. ----- ### "Review2024" — 4.0/5 > **Gail** | *22 March 2024* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Easy to navigate and helpful staff. Always good to walk me through my learning and questions > > **Cons**: I feel there is more available that we are not utilizing and knowing more of what all the features are would be nice. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/78966/preferred-patron-loyalty?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/78966/preferred-patron-loyalty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data