---
description: Learn more about Factorial price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Factorial Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Accounts Payable Software](/directory/30520/accounts-payable/software) > [Factorial](/software/168685/factorial-hr-software)

# Factorial

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> Factorial is the AI-powered business software that takes care of the time-consuming stuff, like hiring, holidays and payroll.
> 
> Verdict: Rated **4.4/5** by 312 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Factorial?

Factorial specializes in helping both small and medium-sized as well as enterprise businesses in hospitality construction, healthcare and other industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 312 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Factorial
- **Location**: Barcelona, Spain
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$8,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Catalan, English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Andorra, Argentina, Austria, Belgium, Brazil, Chile, Colombia, Costa Rica, France, Germany, Ireland, Italy, Luxembourg, Mexico, Portugal, Spain, Switzerland, United Kingdom, United States

## Features

- Activity Tracking
- Applicant Tracking
- Attendance Tracking
- Bonus Management
- Candidate Management
- Chat/Messaging
- Clock In/Out
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compensation Statements
- Competency Management
- Course Management
- Course Tracking
- Customizable Questions
- Dashboard
- Data Import/Export
- Direct Deposit
- Drag & Drop
- Employee Directory
- Expense Tracking
- Goal Management
- Interview Management
- Job Posting
- Leave Policy Management
- Leave Tracking
- Manager-to-Employee Recognition
- Market Data Analysis
- Multi-Channel Communication
- Online Scheduling
- Peer-to-Peer Recognition
- Progress Tracking
- Project Planning/Scheduling
- Project Time Tracking
- Publishing/Sharing
- Receipt Management
- Reporting/Project Tracking
- Resume Storage
- Salary Planning
- Shift Scheduling
- Strategic Planning
- Succession Management
- Surveys & Feedback
- Tax Compliance
- Time Off Management
- Time Tracking
- Timesheet Management
- Trend Analysis
- W-2 Preparation
- eCards

... and 117 more features

## Integrations (58 total)

- Aircall
- Alan
- Breezy
- Cobee
- Desky
- Dynamics 365 Business Central
- Figures
- Gmail
- Google Calendar
- Google Contacts
- Google Docs
- Google Workspace
- Hrider
- Indeed for Employers
- JOIN

... and 43 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounts Payable Software](https://www.capterra.co.za/directory/30520/accounts-payable/software)

## Related Categories

- [Accounts Payable Software](https://www.capterra.co.za/directory/30520/accounts-payable/software)
- [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software)
- [Training Software](https://www.capterra.co.za/directory/10008/training/software)
- [Human Resources Software](https://www.capterra.co.za/directory/5/human-resource/software)
- [Workforce Management Software](https://www.capterra.co.za/directory/30210/workforce-management/software)

## Alternatives

1. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1822 reviews)
2. [Rippling](https://www.capterra.co.za/software/172127/rippling) — 4.9/5 (4614 reviews)
3. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [BambooHR](https://www.capterra.co.za/software/110968/bamboohr) — 4.6/5 (3108 reviews)
5. [Paycor](https://www.capterra.co.za/software/133745/paycor-perform) — 4.3/5 (3033 reviews)

## Reviews

### "There is no other option besides Factorial\!" — 5.0/5

> **Deborah** | *02 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely love all of the options Factorial has. Excel has nothing on Factorial\! Factorial can do it all\!
> 
> **Cons**: Not finding out about Factorial sooner\! I would have made the switch earlier\!
> 
> Above and beyond experience with Factorial :)

-----

### "Great features overshadowed by terrible support" — 1.0/5

> **Duarte** | *03 April 2025* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: The interface is clean and intuitive, and the platform offers a good range of HR features for small to mid-sized companies.
> 
> **Cons**: Customer service is extremely poor. It's nearly impossible to get support—phone lines don’t work, live chat goes unanswered, and there’s no clear way to submit a support ticket.
> 
> The platform itself has potential, but the lack of reliable customer support makes it frustrating to use. Any issues you encounter are very difficult to resolve, which ultimately undermines the value of the product. I wouldn't recommend it unless their customer service improves significantly.

-----

### "Amazing to use\!" — 5.0/5

> **Sheen** | *18 June 2025* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: The UI, ease of use and the entire experience on the platform is seamless. I love that you can see the organization chart so visually, and the team calendar to easily see when team members are going on holiday. It adds transparency to the team. It is a one-platform-fits-all solution for HR issues.
> 
> **Cons**: Goal setting can be improved. Think user journey from when a company has a new joiner and the different milestones that person faces, like the first quarterly OKR setting etc. This entire journey can be made proactive.

-----

### "Factorial Review" — 4.0/5

> **Folashade** | *30 May 2025* | E-Learning | Recommendation rating: 4.0/10
> 
> **Pros**: This product is great for training a new employee as it indicates one step at a time. With this product, new employees can be trained step by step, which we found to be very helpful.
> 
> **Cons**: It's way too easy and it's not quick enough to navigate through. Needs additional features to get business moving faster.
> 
> I find recruitment features useful for streamlining hiring processes, managing job postings, and tracking candidates.

-----

### "Its Great, thats a Fact\!" — 5.0/5

> **Chris** | *02 June 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Super easy to navigate. It brought a ton of automation to my company and saved me a lot of money\!\!\!\!
> 
> **Cons**: Some of the features honestly just seemed a little unnecessary - things I easily could have just done myself.
> 
> Great\! Would highly recommend. Overally it was worthwhile and essentially paid for itself with the money I saved.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/168685/factorial-hr-software)

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