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About Factorial

Factorial streamlines HR processes for every stage of the employee life cycle. From recruitment to exit interviews, we make admin easy.

Learn more about Factorial

Pros:

Furthermore, the users can easily install many user-friendly applications that integrate with Factorial through a few clicks.

Cons:

So far, I did not experience any issues, since I have been using limited features yet but there are many other areas to capitalize on.

Factorial ratings

Average score

Ease of Use
4.5
Customer Service
4.3
Features
4.2
Value for Money
4.2

Likelihood to recommend

8.4/ 10

Factorial has an overall rating of <span class="">4.4</span> out 5 stars based on <span class="">275</span> user reviews on Capterra.

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Filter reviews (275)

Joel Neil
Joel Neil
Specialist Recruiter in UK
Verified LinkedIn User
Media Production, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Meets the expectations

4.0 last year

Comments: Payroll summary feature that allows you to have overview of the whole payroll calculation process helped us a lot during the time we use Factorial.

Pros:

Payroll management feature and the payroll summary might be the best when using Factorial. Has great features and really easy to understand the whole points. Training a new comer employee with this product helps a lot as it can show every process step by step, which we loved.

Cons:

Too simple and not fast enough when navigating.

Asami
CEO and Founder in Japan
Staffing & Recruiting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

More time to focus on other tasks

5.0 7 months ago

Comments: Reduces paperwork and has a dedicated support experts and consultancy. There is data security and reliability.

Pros:

I have experienced high time saving routine through automation. On top of being easy to use, Factorial has all HR tools required to build an intuitive HR process. Shift management is a desirable feature which helps us in scheduling effortlessly. Integration is impressive too.

Cons:

None in my experience. All my expectations were well catered for and I look forward to more achievements.

simon
CTO in UK
Insurance, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

started so well before going downhill very fast

3.0 last year

Comments: Poor and unhelpful service.Support is useless, if they respond at all.Our account handler keeps sending us PDFs to get us to pay more.

Pros:

they clean modern approach to HR softwa4re with great UX

Cons:

They have changed the pricing on us 4 times increasing each time and now and want us to now double AGAIN

Carlos
Quality engineer in Portugal
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

The ideal HR platform.

5.0 3 months ago

Comments: With a daily use of the app, it’s easy to understand and domain the app.

Pros:

The easy WAY to Manage all of your team calendar and absences.

Cons:

Some errors related with Alerts from updates

Stephanie
CS Team Lead in Spain
Textiles, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy and Efficient

5.0 4 months ago

Comments: My overall experience with Factorial has been great. It's a friendly tool that makes handling leaves and absences simple and hassle-free.

Pros:

What I liked most about Factorial is its user-friendly interface for managing absences and leaves. It’s also great for checking the work calendar and tracking check-ins and check-outs. The platform is very intuitive and easy to use, making everyday tasks straightforward and efficient.

Cons:

I didn't encounter any significant flaws with Factorial; it worked smoothly for my needs.

Claudia
Customer Service agent in Spain
Textiles, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great HR tool

5.0 4 months ago

Comments: My experience with Factorial has been really positive. It’s easy to navigate, and it helps streamline HR tasks, making everything more efficient for our team.

Pros:

What I like most about Factorial is how easy it makes managing HR tasks. From tracking time off to handling employee data, everything is organized and straightforward, saving a lot of time and effort!

Cons:

I honestly don’t have any negative comments about Factorial. It’s been a smooth and efficient tool for managing HR tasks, and it’s worked well for our team so far!

Walker
Administrative Assistant in UK
Mental Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Hasslefree HR tool

5.0 5 months ago

Pros:

Factorial helps us to manage staffs pretty straightforward.

Cons:

I have not come accross any major issues as such.

Juan Manuel
Head of growth in Spain
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great HR software

4.0 5 months ago

Pros:

Very intuitive and usable software to record hours and record vacations for your work team.

Cons:

The signing functionality is very manual. This section could be automated a little.

Kostyantyn
Senior VFX artist in UK
Computer Games, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great HR and performance tracker

5.0 6 months ago

Pros:

I like factorial for its employee management abilities including profile creation and payroll management. It easily tracks task done for perfomance related bonuses.

Cons:

The dashboard can be made more user friendly in my considered opinion.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Marvellous analytical tool for reporting

4.0 8 months ago

Pros:

1. Excellent functionalities 2. Easy to read the dashboard pan 3. Effective reporting mechanism

Cons:

1. Just a bit expensive rest nothing else to be worried about

Rita
UX UI Designer in Finland
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Overall Good

4.0 2 years ago

Pros:

It looked and felt good overall. The user experience was ok and things were easy to find.

Cons:

I really dislike the holiday view, specially in big companies. I much prefer BambooHR's calendar view with people's names on it.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Automate your HR Processes with Factorial

5.0 2 years ago

Pros:

It has helped our HR team automate their process, it is more impressive because of the ease of integration to other tools/platform. Greatly recommended!

Cons:

None! Very happy with the results when using this platform.

Natan
Digital Marketing in Spain
Mental Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Software

5.0 3 years ago

Comments: I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot of time by not doing manual tasks.

Pros:

All in one HR software, covering everything we need to manage our HR process. Easy time clock and time tracking, PTO, evaluation performance, documents, and digital signature.

Cons:

It's easy to use and intuitive. Had to contact support to integrate with other APIs, but they were really helpful.

Tatiana
Tatiana
Finance Controller in Spain
Verified LinkedIn User
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Must have for the mid size company

5.0 4 years ago

Comments: Simplifies all HR related processes

Pros:

Covers all HR processes, easy to use and administrate

Cons:

Reporting is definitely the are for improvement

Carmen
PMO in Spain
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A great solution SMO

5.0 4 years ago

Comments: GREAT! You need to improve customer services / services desk sometime tickets get loss.

Pros:

the UX/ UI, how easy is to start with setting and documents to be uploaded.

Cons:

When a release is done, we experience several bugs and then we need to figure our what happens. Time tracking, we can't add different work schedules, besides 40-20 hours, e.g. we don't have m-t full day and Friday half day. Signature process som time is quite complicated, I know all this things are a work in progress, and so far I really like / love your solution!

Sophie Paige
HR Business Partner in Spain
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Organising and bringing team together!

5.0 4 years ago

Comments: Every part of the process has been great: The onboarding, support and the constant available videos, articles and content really prove that Factorial are the best in the sector!

Pros:

What I like most about Factorial is obviously how user friendly it is for our employees, our team managers and ourselves as administrators. This is not only useful for organising fair time off for holidays but it also allows team members to check in on who and when fellow colleagues are here - therefore helping them plan projects etc. The social side: making visible different events on the dashboard such as team outings, birthdays, events etc..

Cons:

How we currently are using Factorial, all the features are apt for us.

Serena
Executive Assistant in Spain
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Factorial easy and clean approach to HR

4.0 4 years ago

Comments: Absolutely positive!

Pros:

Time tracking and Time off management Easy to use

Cons:

In the TASKS section when you create a form you can't decide the order of tasks

Diego
Business Manager in Netherlands
Human Resources, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good HR software for small companies

5.0 4 years ago

Pros:

The possibility to manage all aspects of our employee in the same place and according to Spanish law.

Cons:

Factorial could offer more space to upload public documents for the whole company, and the most important to organize them in different folders, like Google drive.

Guillermo
Senior Engineering Manager / Office Manager in Spain
Events Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and reliable

5.0 4 years ago

Pros:

Very easy to use, good UI/UX, very clear with permissions, easy to roll out.

Cons:

Nothing to say here.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

It's good as a free tool for very small companies

3.0 6 years ago

Pros:

It's free so that's good. You can do holiday mgmt, benefits and upload docs in one place, that separates them from other free tools

Cons:

Very limited, as the reporting is very limited as well as the features. Can't do much once your company starts scaling.

Oscar
Financial Controller in Spain
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great HR software!!

5.0 6 years ago

Pros:

I like how "easy to use"is the system, very clear and covers all the functionalities that we need for a HR system. Also we valuate a lot the team abscenses calendar.

Cons:

The benefits side is a bit unclear, sometimes we have problems to contract health insurance.

Wilber
HR Business Partner in Italy
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

HR Business Partner & Data Analyst

4.0 2 months ago New

Comments: After more than 2 years of experience with Factorial, I can say that it is totally positive.
The team has been always available and the product development has been incredible.
Product recommended for SMEs to facilitate employee cycle experience with a very good UX for both employees and Admin.

Pros:

Continuous improving with new features since day one Account manager dedicated and able to provide support effectively Competitive pricing for an HRIS

Cons:

Leak of integration with Payroll providers (Zucchetti in Italy) that does not provide a full simplification on this stream Roadmap at the very beginning was defined by the company and client requests are difficult to be prioritize Customization based on country specificities are a plus but something difficult to standardize from a multi-country management point of view (i.e. all elements should be aggregate reporting)

Dana
CSR Supervisor in US
Veterinary, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Overall, great new product

4.0 4 months ago

Comments: Overall we had a positive experience. The team enjoyed being able to see their PTO in real time, request time off directly in the app and see their schedules. Our hospital is a very large hospital and we do have pay differentials for our evening shifts after a certain time frame- which was the only thing we could not work out with Factorial overall. For a facility that is less complex in it's scheduling and wage tables than ours- this would not be an issue.

Pros:

Customer service team was top notch. They were willing to try to work with every single one of our hospital's needs and were accessible pretty much at anytime.

Cons:

We hit a huge road block trying to come up with a way to add our evening pay differentials into the payroll software.

Harris
Managing Partner in Greece
Staffing & Recruiting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Save more quality time and manly efforts

4.0 7 months ago

Comments: Provides actionable insights facilitating effective decision making. Gives employees more control over their information, performance analytics and learning management saving time and boosting accountability.

Pros:

There is clarity in performances analysis through the digitized system offers from Factorial. Has highly integrative features for running business smoothly and professionally. It is a huge step forward towards digitization of HR tasks to achieve organized culture and high productivity to an organization.

Cons:

I did not like the customer support especially during implementation. Integration was not easy too.

Deborah
Administrative Assistant in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

There is no other option besides Factorial!

5.0 last month New

Comments: Above and beyond experience with Factorial :)

Pros:

I absolutely love all of the options Factorial has. Excel has nothing on Factorial! Factorial can do it all!

Cons:

Not finding out about Factorial sooner! I would have made the switch earlier!