---
description: Learn more about Factorial price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Factorial Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Accounts Payable Software](/directory/30520/accounts-payable/software) > [Factorial](/software/168685/factorial-hr-software)

# Factorial

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> Factorial is the AI-powered business software that takes care of the time-consuming stuff, like hiring, holidays and payroll.
> 
> Verdict: Rated **4.4/5** by 313 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Factorial?

Factorial specializes in helping both small and medium-sized as well as enterprise businesses in hospitality construction, healthcare and other industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 313 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Factorial
- **Location**: Barcelona, Spain
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$8,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Catalan, English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Andorra, Argentina, Austria, Belgium, Brazil, Chile, Colombia, Costa Rica, France, Germany, Ireland, Italy, Luxembourg, Mexico, Portugal, Spain, Switzerland, United Kingdom, United States

## Features

- Activity Tracking
- Applicant Tracking
- Asset Tracking
- Bonus Management
- Budget Management
- Candidate Management
- Chat/Messaging
- Clock In/Out
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competency Management
- Course Management
- Course Tracking
- Dashboard
- Data Import/Export
- Direct Deposit
- Employee Directory
- Endpoint Management
- Expense Tracking
- Goal Management
- Interview Management
- Inventory Management
- Job Posting
- Leave Tracking
- Manager-to-Employee Recognition
- Market Data Analysis
- Online Scheduling
- Peer-to-Peer Recognition
- Progress Tracking
- Project Planning/Scheduling
- Project Time Tracking
- Publishing/Sharing
- Receipt Management
- Reporting/Project Tracking
- Resume Storage
- SaaS Operations Management
- Security Management
- Shift Scheduling
- Software Management
- Strategic Planning
- Succession Management
- Succession Planning
- Surveys & Feedback
- Tax Compliance
- Time Off Management
- Time Tracking
- Trend Analysis
- Vendor Management
- eCards

... and 126 more features

## Integrations (58 total)

- Aircall
- Alan
- Breezy
- Cobee
- Desky
- Dynamics 365 Business Central
- Figures
- Gmail
- Google Calendar
- Google Contacts
- Google Docs
- Google Workspace
- Hrider
- Indeed for Employers
- JOIN

... and 43 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounts Payable Software](https://www.capterra.co.za/directory/30520/accounts-payable/software)

## Related Categories

- [Accounts Payable Software](https://www.capterra.co.za/directory/30520/accounts-payable/software)
- [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software)
- [Training Software](https://www.capterra.co.za/directory/10008/training/software)
- [Human Resources Software](https://www.capterra.co.za/directory/5/human-resource/software)
- [Workforce Management Software](https://www.capterra.co.za/directory/30210/workforce-management/software)

## Alternatives

1. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1839 reviews)
2. [Rippling](https://www.capterra.co.za/software/172127/rippling) — 4.9/5 (4777 reviews)
3. [BambooHR](https://www.capterra.co.za/software/110968/bamboohr) — 4.6/5 (3427 reviews)
4. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5203 reviews)
5. [Paycom](https://www.capterra.co.za/software/130949/paycom) — 4.4/5 (1271 reviews)

## Reviews

### "The best in personnel management" — 5.0/5

> **Kaylie** | *11 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Factorial is a comprehensive platform that streamlines and automates various processes related to personnel management. It has a modern design, ease of navigation, and automates many administrative tasks.
> 
> **Cons**: I don't find any negative elements to highlight in the use of this tool.
> 
> I use Factorial daily because it allows me to centralize my employee information, it facilitates tracking worked hours, absences, and vacations. Also for performance evaluation, feedback, and goal setting.

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### "There is no other option besides Factorial\!" — 5.0/5

> **Deborah** | *02 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely love all of the options Factorial has. Excel has nothing on Factorial\! Factorial can do it all\!
> 
> **Cons**: Not finding out about Factorial sooner\! I would have made the switch earlier\!
> 
> Above and beyond experience with Factorial :)

-----

### "Great features overshadowed by terrible support" — 1.0/5

> **Duarte** | *03 April 2025* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: The interface is clean and intuitive, and the platform offers a good range of HR features for small to mid-sized companies.
> 
> **Cons**: Customer service is extremely poor. It's nearly impossible to get support—phone lines don’t work, live chat goes unanswered, and there’s no clear way to submit a support ticket.
> 
> The platform itself has potential, but the lack of reliable customer support makes it frustrating to use. Any issues you encounter are very difficult to resolve, which ultimately undermines the value of the product. I wouldn't recommend it unless their customer service improves significantly.

-----

### "Save more quality time and manly efforts" — 4.0/5

> **Harris** | *24 June 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: There is clarity in performances analysis through the digitized system offers from Factorial. Has highly integrative features for running business smoothly and professionally. It is a huge step forward towards digitization of HR tasks to achieve organized culture and high productivity to an organization.
> 
> **Cons**: I did not like the customer support especially during implementation. Integration was not easy too.
> 
> Provides actionable insights facilitating effective decision making. Gives employees more control over their information, performance analytics and learning management saving time and boosting accountability.

-----

### "Amazing to use\!" — 5.0/5

> **Sheen** | *18 June 2025* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: The UI, ease of use and the entire experience on the platform is seamless. I love that you can see the organization chart so visually, and the team calendar to easily see when team members are going on holiday. It adds transparency to the team. It is a one-platform-fits-all solution for HR issues.
> 
> **Cons**: Goal setting can be improved. Think user journey from when a company has a new joiner and the different milestones that person faces, like the first quarterly OKR setting etc. This entire journey can be made proactive.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/168685/factorial-hr-software)

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