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About Google Workspace
Google Workspace is how teams of all sizes connect, create, and collaborate — to drive innovation from any device, and any location.
Customer support is good and in some plans you have priority support services. The collaboration is the most transparent possible, work agility is better than with other solutions.
It can be frustrating when there are features that are available in MS Suite that GSuite does not have. They are few and far in between, but once in a while it does frustrate you.
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Filter reviews (17,082)

Well organised workspace, great cross device usage
Comments: I like using Google workspace, it's easy to use and integrate perfectly with other Google products, file sharing and communication is great, I recommend for great organisation of your workspace all in one place
Pros:
It makes it easy to share file among Google products both on mobile and desktop
Cons:
Brand customisation is limited on the workspace
Best Workspace for Business Professionals
Pros:
Everything is under one roof, Due to it being cloud based, we can use the sofwares and access the files from anywhere. Real time collaboration with another person is really a great feature. We can also use our domain name and use google's tools which is really good.
Cons:
There are more of less no cons about google workspace, but there can be minor improvements like better filtering in google drive, better features in google sheets and slides, using page borders in docs. It also seems a bit costly for small businesses
Alternatives Considered:
Google Workspace - the good, the bad, and the downright ugly
Comments: Overall, I've been mostly pleased with my experience with Google Workspace. However, because of the serious issues I've had with trying to reassemble my total file structure and now having at least 12 duplicates of each file/folder, I have chosen to build my own redundant file server with exponential storage so that I can do not have to contend with the synching issues. Once I sort out the duplicates and rebuild my original file structure to completion, I will likely ditch Workspace (at least the drive portion). I do not see the need to pay ~$275/year for the service if I can store my files at home and access them anywhere worldwide - with at least six to ten times the amount of storage space available.
Pros:
I like the convenience of Google Workspace - I can use my business' domain name and still have all the creature comforts of Google's numerous apps and tools, like Drive, email, etc.
Cons:
There is a learning curve when setting up Google Workspace. From my perspective, an average user will not understand the in-depth and granular onboarding process. Google Workspace seemingly treats its users as large corporations, and as such, it fashions its directions and setup process as though they are dealing with IT pros. However, as a small freelance design studio (sole proprietor), I do not need all the features that are available to set up, such as mobile device authorizations, auditing, groups, and teams. I wish Google had the option of scaling their set-up and onboarding process specifically to each user—perhaps a preferences board where options can be toggled on/off to lessen the confusion. Thankfully, I have prior knowledge of domain setup, mailbox management, etc. However, I still had to consult Google support more than once to ensure my settings were correct. However, beyond the length of the setup process, my biggest complaint about Google Workspace is that there is no easy or efficient way to eliminate duplicate files and protect files from errant deletion. Therefore, if a sync session is interrupted, files can be inadvertently duplicated, or when files on one terminal are accidentally deleted, those files are also deleted within the Drive space—a complete recipe for disaster. This has happened to me more than once. I attempted to remove duplicate files from my internal hard drive but didn't realize that my Drive app was still running. Instead of being able to correct my course and undelete the data, the app synced my changes to the cloud, and my data was forever lost (because of the sheer amount of it - over 4 TB). I've since attempted to restore many of the files using EaseUs recovery software and miscellaneous backups I have from other hard drives, but that has also turned into a disaster because when I start the copying process (restoring the files), the internet cuts out and the connection is lost. The whole process has to be restarted, but Google doesn't know where it left off and where it needs to begin, so the process starts from scratch, causing multiples of each file to collect in the cloud, and then it is synced back to my local hard drive - using up precious storage space. Google needs a more robust solution to track file changes and versions, a check/balance approach to adding and replacing files, and the ability to resume a sync or copy session where it left off.
Alternatives Considered:
Reliable workhorse products
Comments: In all, it's positive; I rely on these tools every day for writing, project management, collaboration and creativity.
Pros:
The inbox is relatively intuitive and can be adapted to fit your brand/web domain; it's Gmail with your professional branding. You also get Drive, Meet, Google Docs and a few other apps. I rely on Google Calendar to stay organized with client meetings, conference calls, appointments, etc. Although I use a Mac, it generally integrates well with my computer and software. The automated tools are helpful; the calendar invite system is fairly easy to use. Google Docs are better, in my opinion, than the competitor products because they're so intuitive and it's easy to invite collaborators.
Cons:
Some of the admin dashboards are less intuitive and hide key account settings. I often have to search 'how do I change X setting in Google Workspace?" because it's not readily apparent in the console.
Alternatives Considered:
Well Recommended!
Comments: Overall, I am quite satisfied with the results that Google Workspace is designed to perform. I would definitely recommend it to all who have a need for what it provides.
Pros:
The ease of use. Instructions were very easy to digest and follow in getting the account initially set up.
Cons:
Nothing really stands out in not liking Workspace.
Your One-Stop Workshop!
Comments: I enjoy the many features this platform provides, from editing to using templates. Everything is conveniently located in one area & the flexibility of being able to share, transfer & edit data within team members is effortless.
Pros:
It has all the features/applications you would find in an expensive software, but all without fees!
Cons:
I've yet to offer any negative feedback for this platform.
Alternatives Considered:
What a great resource!
Comments: I have been using Google Workspace for years and continue to learn more ways to the many resources/tools within.
Pros:
Variety of apps available for shared use
Cons:
Not so easy to import items from other platforms
Google Workspace works great with other Google products
Pros:
Google Workspace is integrated with other Google products.
Cons:
Google Workspace should be more compatible with third party applications.
Simple to use
Comments: It's very well designed and simple to use
Pros:
I like it's chat feature. Great UI and Simple to use
Cons:
Sometimes it take to much time to upload video in chat I wish it had compression feature like whatsapp
Alternatives Considered:
Great Product
Comments: I really like Google workspace. Since we are a small company, we don't utilize all of the functions workspace has to offer.
Pros:
The ease of use for each user is seamless.
Cons:
Setup was a challenge. I didn't know the specifics on setting up our teams and what was involved with allowing their emails to work.
Great but could be better
Comments: Overall I really like it. It's my go-to for pretty much everything work-related. I love how seamlessly everything connects. Going between emails, Docs, Meetings, and the rest is so smooth. It rally helps our productivity, especially when collaborating with others. The real-time teamwork features are great and being able to access everything from anywhere is super convenient. As mentioned it has a few quirks, like occasional offline syncing issues and maybe a slightly too simple design at times. But overall, Google Workspace is a winner in my book. It just makes work easier and more efficient.
Pros:
I like how smoothly all the apps work together. It makes juggling emails, documents, meetings, and everything else a breeze. The real-time collaboration is a game-changer for our team.
Cons:
Honestly, I can't fault it overall, but if I had to pick something that bugs me, it's probably the hiccups with offline access. Sometimes, when I'm working offline, things don't sync perfectly, or I can't access all the features I need. It's not a dealbreaker, but its definitely frustrating when it happens. Also, while I like the clean and simple design of the apps, sometimes I find them a bit too basic. I occasionally miss some of the more advanced features and customization options you get with other suites.
Google Workplace is a Must For Professional Business Users
Comments: Honestly the biggest revelation I had was when I switched to a different platform for email, calendar, scheduling etc. due to changes in workplaces - and I immediately regretted the decision due to Google Workspace's enjoyable user interface and plentiful options and customizations. I quickly switched back to using Google Workplace shortly after.
Pros:
The thing I like most about Google Workspace is how well the different applications and features are integrated between Gmail, Calendar, Drive and many others. Google chat and spaces is so nice to use between team members and Google Meet is such a simple method of meeting virtually and setting of a call instantaneously.
Cons:
The thing that took the most getting used to was how to integrate file storage and management from our business's current server in regards to Google Drive and the other functionalities that come with Google Workspace. This was likely more of a user error in taking time to figure out this process but it wasn't exactly clear at first.
Alternatives Considered:
Stable And Unstable At The Same Time
Comments: Doesn't let down, easy to use every-day, while feeling modern most of the time it also feels clunky and old.
Pros:
Ease to use, compatibility with other Google services, well-known
Cons:
Lack of speed for adding basic modern chat features, too many hard changes on UI & UX
The only workplace you need
Comments: Moved from Outlook and Office to Google workspace and the experience is definitely an improvement.
Pros:
I love Google workspace. All neccesary applications in one place, on any decide you can log into. Full sync and document access.
Cons:
Tough question. Everything is pretty much as you would expect from Google. Compativoe and capable.

Alternatives Considered:
Google Workspace Friend or Foe?
Comments: My overall experience with Google Workspace Is a pleasant one. Especially the ease of use to create emails and to bring other team members on task. I also like the access of the Google apps, the Google Store, and the Google Market I feel that those Integrations are smooth
Pros:
One of my favorite features about Google workspace was the ability to easily create other emails for other members on your team. You have a lot of control Of the permissions that you assigned to your teammates in addition to the easy integration of other Google applications at your fingertips. Teammates could also create other email accounts for new teammates. The main administrator would not always have to be in the office creating other emails for new team members so this saved a lot of time!
Cons:
Whenever I needed to switch between different Administration profiles and different security passwords It was a bit troublesome and it was not that user friendly. In fact it is a bit clunky and I feel that it should be an easier experience. I feel that the double triple security measures that Google uses for passwords between accounts and its users is way over the top. There have been times where I've been asked for my state ID when the password was correct! These kinds of methods slow things down a lot amongst the administrators and staff when we're trying to get projects done. They have to find another way to implement security that does not make the user feel overwhelmed yet it is efficient enough to keep hackers out.
Great Collaboration and Efficiency Tool for Our Tax Firm
Comments: Overall, my experience with Google Workspace has been extremely positive. It has streamlined communication and document sharing within my tax firm and helped us stay organized, especially during busy periods. I appreciate the seamless integration between tools and the fact that it’s all cloud based, which keeps our operations running smoothly even when working remotely. While there are a few minor learning curves, especially around more advanced settings, the benefits of using Google Workspace far outweigh any drawbacks. It’s been a key asset for improving productivity and efficiency in our day to day operations.
Pros:
Google Workspace has been an invaluable tool for my tax company. The integration across Gmail, Google Drive, Google Calendar, and other apps makes it incredibly easy to communicate and collaborate with my team, whether we're in the office or working remotely. The cloud based nature of the suite ensures that files are accessible anytime, from any device, which is crucial during tax season when things can get hectic. The ease of sharing documents, especially through Google Drive, and using Google Docs for real time collaboration with colleagues or clients has improved our workflow immensely. Security features like two-factor authentication give me peace of mind when dealing with sensitive client data.
Cons:
While Google Workspace offers a wide range of features, I’ve found that the setup and customization options can be a bit overwhelming at times. For example, organizing email filters and labels across multiple users can get tricky, and there isn't always a lot of clarity on how to best configure certain settings for tax related data security. Also, the search functionality in Gmail and Google Drive can sometimes return too many results, making it harder to find exactly what you're looking for when dealing with large volumes of documents and emails.
Google Workspace: Functionality that Increases Production
Comments: Overall, the experience with Google Workspace has been a good one. It provides some resources and applications that help me quickly tackle day-to-day tasks with an easy-to-navigate interface.
Pros:
It integrates a host of production apps, collaboration, and communication tools to aid workflow and business processes. Additionally, it supports several extensions that help keep me productive.
Cons:
Google Workspace fails to have a dedicated illustrator tool on par with LucidChart, Vizio, or Illustrator. It is the one glaring issue that I have to go elsewhere to meet my business needs. JamBoard is ok but does not have all the features as some of the products that I mentioned.
"Work area: An Amazing asset for Smoothed out Undertaking The board with Opportunity to get better"
Comments: "My involvement in Work area has been both useful and extraordinary. The stage has given me a smoothed out and coordinated method for dealing with my undertakings, speak with my group, and track errands really. The connection point is instinctive and simple to explore, which permitted me to rapidly adjust and take full advantage of its instruments. One of the most important viewpoints was the constant joint effort include, which empowered smooth correspondence and speedier navigation. This assisted us with keeping focused and improved our group's efficiency.
Pros:
"Work area has really surpassed my assumptions! The site includes an easy to understand connection point that is not difficult to explore, hurrying up and helpful to find the devices and data I really want. I additionally love the coordinated design and assortment of administrations it offers, covering everything consultants and private ventures need for project the board and group coordination. Something I appreciate most is the intuitive space for group correspondence. It makes conversations and thought sharing consistent, supporting efficiency and saving a great deal of time. Also, the reconciliation with other applications makes work more smoothed out, as the accessible applications adjust impeccably with present day work necessities. On account of Work area, I've had the option to deal with my time and undertakings all the more actually, and it truly increases the value of my day to day work schedule. I enthusiastically prescribe it to anybody searching for an extensive work the executives stage."
Cons:
"In spite of its many benefits, Work area has a couple of regions that could be gotten to the next level. In the first place, a few devices might require somewhat of an expectation to learn and adapt for fledglings, particularly the people who are new to project the executives stages. It would be useful to have more nitty gritty instructional exercises or onboarding advisers for make it simpler for new clients. Another downside is that sure high level elements are locked behind higher evaluating levels, which may not be reasonable for consultants or independent ventures with restricted financial plans. Also, the portable application, while practical, some of the time comes up short on perfection and elements of the work area form, making it harder to chip away at the go. Generally speaking, while Work area is a strong stage, resolving these issues could improve it an even encounter for a more extensive scope of clients."
Don't noodle on Google
Comments: I find Google workspace to be very helpful in keeping my professional and personal life organized. I can organize my documents in folders, color coded. You can really customize a lot! Speedy meetings was an awesome setting in calendar!
Pros:
I can go between documents from my laptop to my phone without losing anything. The share ability is awesome too!
Cons:
It bothers me that I am randomly signed out of sheets or docs when I'm in the middle of working on something.
Google Workspace experience from a daily user.
Comments: Overall my experience with Google Workspace has been a very positive one, and I wouldn't hestitate reccomending to others. The tools Google Workspace provides has improved my indiviual and team productivity and we will continue using this product in the future.
Pros:
For me the highlight of Google Workspace is having everything in one place - email, calendar, meetings, docs, and sheets I all use on a daily basis and it's very helpful to have them all in one place.
Cons:
Only major con is that the formatting of microsoft documents is not always so smooth and can cause small issues when dealing with external clients. Apart from that, I think it would be nice to improve on the chat feature to add one more central function to Google Workspace.
Easy to use platform for your work needs
Comments: Overall, I really appreciate how much use I get out of Google workspace and how easy it is to use for each different function.
Pros:
I like how many components there are to this platform. Truly a one stop shop to accomplish so many important tasks.
Cons:
I have very little complaints regarding Goggle Workspace. Sometimes the settings section can feel a bit muddied but I appreciate the wide range of settings I can customize.
The BEST workspace on the market, truly
Comments: I love having everything interconnected in the Google Workspace. Gmail, naturally, but also Google Drive, Google Meet, and Google Photos. Use every aspect of it daily at work, and it never lets us down.
Pros:
Can't say enough good things about the Google Workspace! So glad this is what we use at our company. Fast, efficient, easy to use -- and exactly what I use in my personal life.
Cons:
No cons. Love it! I have used other workspaces in the past at previous jobs, and I'm externally grateful we use Google Workspace here.
NEVER BEEN EASIER.....
Comments: I can use google workspace to organize my business with tools provided to me by being a member. Being able to reply to emails thru the software, helps owing a business less stressful and preparing for meets hasnt been easier.
Pros:
Google Workspace provides a custom professional email for my business that includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides. And with Gemini for Workspace, I can boost my organization's productivity with the power of generative AI. Which helps in replying to emails when im to busy to answer them myself.
Cons:
They dont have a yearly payments option. I would rather have a 1 yearly payment, rather than a monthly payment.
Google Workspace is the only space you need to work
Comments: There is an initial steep learning curve, but like anything else, practice makes progress. You will eventually get it down and everything becomes a lot more clear and easy to manage. Google has a ton of detailed but succinct documentation available online that walks you through everything step by step. If this is not enough to help you, Google Admin's built in customer support is always available and very helpful. Whenever I have had to reach out to them, I'm usually being helped by a support agent within 5 minutes either via live chat or on the phone. They always resolve my issues and are very good about reaching back out to you if necessary or if communication get interrupted. Google Workspace is a tool I use every single day at work.
Pros:
I really love how Google workspace has an application solution for everything. Google Docs, sheets, slides, etc. They have everything from email with Gmail, remote video teleconferencing with Google Meet, or endless cloud storage with Google Drive, they really have everything and do it well.
Cons:
The GUI or user interface with Google Admin and Google Workspace can be a little daunting at first. There are so many sections and submenus, you won't turn every dial to accomplish what you need, but they definitely have a knob for everything.
We use Google Workspace for everything!
Comments: Our overall experience with Google Workspace has been great! Easy to use, yet still professional, limitless help articles, and fairly quick customer service for questions.
Pros:
We love using Google Workspace for our dance studio business! Since a lot of our team are independent contractors, Google has proven the best way to share information with everyone, regardless of what type of brand or device they have. PC or Mac, Samsung or Iphone, laptop or tablet, etc, Google can be easily accessed and utilized by everyone. We use Google Workspace through SquareSpace (our website) and it integrates seamlessly. - We use Google Forms if we need to gather precise information from staff or even to poll our clients. This ensures we get all the information we need since you can choose which questions to make mandatory. The forms are very basic, so they don't work for everything we need, but part of its user-friendliness is how simple it is to set up! - We use Google Docs and Spreadsheets to easily store and sort through data. Years ago, before we found the database we currently use, we actually sorted client information and class rosters, etc, through Spreadsheets. You can also use it to easily convert Excel or Numbers files. - Google Docs is fantastic if we are collaborating on a new stage production or event. We can share whatever ideas we have with anyone who has an email (doesn't have to be a gmail), and then we can quickly change the settings so that they can directly edit, or just view and/or leave comments. That is great when we want to see individuals leave feedback but not alter the original document. This is also a helpful feature when proofreading content, as is the ability to see revision history. - And of course, Google Drive lets you organize and share all your docs, spreadsheets, or forms in an orderly manner.
Cons:
I think further security measures within Google Workspace would allow more companies to utilize it, although there may be add-on features that could help with certain areas. For example, if you need to encrypt anything, you have to download the document or spreadsheet as a PDF, and then use your computer's settings to encrypt the PDF. It would be great if there was a way to do that simply from the original Google Doc or Google Spreadsheet itself. (Again, there may be an add-on for this that one could purchase.) Also, Google Forms is very simple (which make them easy to use!), but there are some additional features that would really up their game. For example, conditional questions that jump a person to a certain question/section based on their answer, or a choice eliminator feature, where certain options are automatically removed from the list once an X number of people has selected it (like volunteer spots, or pick-up times). There are ways to work around this for sure, but we usually end up using another Form builder for specific and more complex needs like that. Lastly, it would be great if Google developed more common templates within Spreadsheets that companies might use. They have a few for task/project management, very simple budget tracking, but nothing complex. They probably assume businesses will have someone developing complex spreadsheets, or that we can utilize a different program, but if they had more templates designed for small businesses, schools, etc, I'm sure smaller companies would find them very helpful. As it is, you can probably find whatever template you need by doing some research on YouTube or the internet.