--- description: Learn more about NinjaOne price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/10021/website-monitoring/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.co.za/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.co.za/software/165889/ninjaone?page=2) > NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. > > Verdict: Rated **4.7/5** by 287 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 287 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Management - Application Security - Asset Tracking - Automatic Patch Deployment - Automatic Scans - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support - Data Security - Deployment Management - Device Management - Documentation Management - Encryption - Endpoint Management - Firewalls - For MSPs - IT Reporting - Incident Management - Incremental Backup - Inventory Management - Knowledge Base Management - Monitoring - Network Analysis - Network Wide Management - Patch Management - Performance Metrics - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Screen Sharing - Secure Data Storage - Security Management - Self Service Portal - Software Management - Task Management - Templates - Threat Response - Unattended Access - VPN Software - Vulnerability Scanning - Whitelisting/Blacklisting ... and 61 more features ## Integrations (35 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Gradient - HaloPSA - Harmony - IT Glue - IT Portal - Liongard ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Website Monitoring Software](https://www.capterra.co.za/directory/10021/website-monitoring/software) ## Related Categories - [Website Monitoring Software](https://www.capterra.co.za/directory/10021/website-monitoring/software) - [MSP Software](https://www.capterra.co.za/directory/30921/msp/software) - [Remote Support Software](https://www.capterra.co.za/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.co.za/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.co.za/directory/10017/patch-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.co.za/software/170018/manageengine-desktop-central) — 4.6/5 (1608 reviews) 2. [Atera](https://www.capterra.co.za/software/144309/atera) — 4.5/5 (447 reviews) 3. [Iru](https://www.capterra.co.za/software/181954/Kandji) — 4.9/5 (479 reviews) 4. [Action1](https://www.capterra.co.za/software/180609/action1-rmm) — 4.9/5 (237 reviews) 5. [Pulseway](https://www.capterra.co.za/software/141792/pulseway) — 4.7/5 (310 reviews) ## Reviews ### "Easy to use and help us to automate our standard work." — 5.0/5 > **Olaf** | *15 August 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and to configurate. Single pain of glass. so i can see everything i need and use. Takes allot of standard work out of our hands. > > **Cons**: There are so many extra options that it is sometimes hard to decide what we will add. > > Easy to use program and have multiple option manage difrent hardware takes care of patching backups and Security (sentinelOne) Scripts are easy to use and to add. It takes allot of standard work out of our hands so that we can focus on the more fun stuff. ----- ### "NinjaOne Simplifies IT Operations" — 4.0/5 > **Steve** | *09 September 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The product offers a seamless deployment process. Easily deployable with minimal effort and Deploy in minutes, not hours > > **Cons**: The solution should provide expanded support for on-premises backups. The current backup solution would benefit from additional on-premises backup options > > NinjaOne has provided a reliable and user-friendly solution for managing systems. The dashboard is clean, reporting is effective, and deployment is straightforward. It has streamlined IT operations and reduced overhead. ----- ### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5 > **Robert** | *05 March 2025* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Screen share/connect software runs smooth and efficient > > **Cons**: Mobile support Billing Account Manager Reporting Automation anything Scripts fail all the time > > We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal. As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement. By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice. I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging. ----- ### "NinjaOne is Aces" — 5.0/5 > **scott** | *23 February 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The remote access gives us more than one option. Patch management is a bonus, They constantly update and fix bugs and issues. Support is solid. > > **Cons**: That I can't integrate out Bit Defender license into their platform it need to be purchased through them. > > After having this tool in our environment, it would be tough not to have this tool. This replaced GoTo Assist for us because it had so much more to offer. It's been the best addition to environment we have made in the last 10 years. ----- ### "Best RMM on the Market" — 5.0/5 > **Lorenzo** | *09 September 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me. On top of these, the interface is extremely user friendly for new users, and issues are rarely present on the platform itself. > > **Cons**: Customer support has been declining in quality over the last few years. Organizational features still are not quite where we'd like them, in that it would be nice to have folder structures for things like policies, reports, etc. > > Overall, my experience with NinjaOne has been exceptional. From the considerate account managers, to the devoted development team who actually cares about feedback on how to improve the platform. There has not been a moment we have considerate an alternate RMM solution since we adopted NinjaOne, and I don't anticipate that changing any time soon. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.za/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data