18 years helping South African businesses
choose better software
About Semper
Semper offers a single integrated cloud-based solution covering accommodation, conferencing, POS, stock control, and payments.
User friendly making it easy to do the reservations and train new staff.
Can be a bit confusing at times, mostly with the stock takes.
Filter reviews (137)
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Filter reviews (137)

Latitude 15 semper Review
Comments: overall experience with Semper is 8/10
Pros:
Easy to navigate and a lot of assorted reports
Cons:
Accounting packages integration failure
No regrets
Comments: Overall experiences are very satisfied with good product and friendly assisting group of people.
Pros:
Semper is an easy to use excel base system that is very self-exoplanetary. The support team is very friendly and extremely patient. The system self can be adjusted to suit the company's needs to an extent. It is also very easy to correct errors. In general, both the reservation system and POS system is very user friendly.
Cons:
The financial side and reports can use a bit more attention.
A fragmented system lacking user-friendly application
Comments: Frustrating at best. I have to add that we had a junior technician who constantly impressed us with her service and willingness to help us. She was a breath of fresh air and I felt that she was a gem. The system truly disappointed compared to her desire to resolve issues.
Pros:
Analytics and reporting were good, although one needs proper training to make sense of the various reports.
Cons:
Fragmented nature of each of the functions within the system. It never felt comfortable to use the features as they didn't seamlessly talk to each other. Training was not beneficial and on-the-job training a hard task to accomplish. We employed 365Villas and couldn't believe how fast and user-friendly it is. We were operational with 2 weeks, whereas we took 3 months to go-live with Semper.
Semper Response
last year
Dear Corne, Thank you for sharing your feedback on Semper. We appreciate your insights in helping us refine our services. We regret any inconvenience you faced with Semper's user-friendliness and cohesion. We're committed to addressing these issues, enhancing user experience, and improving onboarding. Your positive note on analytics is encouraging. We'll ensure our analytics remain robust and user-friendly. We're evaluating your comparison with 365Villas to enhance Semper's functionality and deployment speed. Your experience is crucial, and we're dedicated to exceeding expectations. If you have further suggestions, please reach out. We value your feedback and hope for the chance to serve you better.
Concerned about Cloud Based Option
Pros:
It works very well for us as a reservation system and I like the reports available.
Cons:
I am worried about the Cloud Based option as I have received feedback from other clients that the information does not pull through correctly from Nightsbridge.
Semper Response
last year
Thank you for providing your feedback. I'd like to highlight that our cloud-based system operates seamlessly, mirroring the functionality of the local server-based system. Notably, the cloud-based system boasts enhanced security measures and a higher likelihood of receiving bookings from Nightbridge or any other connected channel manager. This increased efficacy is attributed to its cloud-based nature, which minimizes interference and ensures a smoother operational experience compared to the local server.
Professional & Efficient Service
Pros:
The developers are continuously striving to improve the system.
Cons:
I love the system. It is user friendly. Only area that needs attention is the e-mail templates.
Alternatives Considered: Little Hotelier and Opera
Reasons for Choosing Semper: I did not switch form NightsBridge. You do not have LodgeManager on the list. My business outgrew the previous product and I needed something that had a module for my restaurant.
Switched From: NightsBridge
Reasons for Switching to Semper: Local developer, pricing and speedy response to enquiry.
Semper Response
9 months ago
Thank you very much for your positive review. We are busy changing the email templates and have introduced new correspondence documents that have been re-designed if you wish to implement them please get in contact with support.
ITS A VERY EASY SOFTWARE AND VERY HELPFUL AND EASY TO USE
Comments: Very good software and it makes it very difficult for stealing. And audit trail
Pros:
I can get any report and easy to analyze
Cons:
I can get my report and present on time. Auditing what the front office, bar and restaurant is very easy
Semper Response
last year
Thanks for your positive review! Glad to hear our software is easy to use, helpful for report analysis, and aids in timely presentations. Your feedback on the software's effectiveness in auditing and enhancing security with an audit trail is appreciated. We're committed to meeting your needs and value your input. Thank you for choosing our solution!
BEST POS FOR YOUR COMPANY
Comments: Semper has made a big difference in our Company. Before we couldn't go back on daily reports or check sales reports and losses. Now we can do all of this and more.
Pros:
Semper is a very easy and reliable system to use in a restaurant, it has many different features and are very user friendly.
Cons:
So far there isn't any complaints or something that we don't like about Semper.
Semper Response
last year
Thank you for your glowing review! We're thrilled to hear that Semper has proven to be the best POS for your company, offering an easy and reliable system with user-friendly features. It's great that you haven't encountered any complaints or issues with the system. Your feedback on Semper making a significant difference in your company, providing the ability to review daily and sales reports, is appreciated. We're honored to have been recommended to you by another satisfied company using Semper. We understand the importance of reliable support and are glad to have surpassed your expectations after switching from Lavu POS, addressing the challenges you faced with assistance. Thank you for choosing Semper!
Great Easy to use system
Comments: Enjoy working withe the program and the Technical support is great.
Pros:
Easy to use, Accuracy, Tools to prevent theft and monitoring.
Cons:
Some payment steps can be reduced The input procedure and update of stock items to be made easier
Semper Response
12 months ago
Thank you very much for the positive review. You will be pleased to know we are currently busy with implementing integration to payment devices that will greatly reduce the process of capturing payments. It will be available in the next release.
Review of Semper
Comments: Very friendly and helpful support staff, they solve issues quickly.
Pros:
I can access Semper from the cloud and quickly generate a quote or invoice and also check availability from my laptop or smart phone
Cons:
I would like Semper to have more options of linking to booking engines like booking.com & Safari. Maybe they do but I was not advised. It would be good to move everything to Semper because Nightsbridge still handles online booking.
Alternatives Considered: NightsBridge
Reasons for Switching to Semper: The invoices were very professional and easy to use.
Great great great
Comments: Wonderful!!!! Will always use and recommend
Pros:
Easy to use and understand and great service
Cons:
Nothing love everything about the program
Alternatives Considered: NightsBridge
Reasons for Switching to Semper: Love to work on Semper and everything I can do on the system
Semper Response
last year
Thank you for the enthusiastic review! We're thrilled to hear that you find Semper great, easy to use, and appreciate the excellent service. Your endorsement and commitment to always using and recommending Semper are greatly appreciated. We're honoured that you chose Semper over alternatives like NightsBridge, and we're delighted that you love working on our system. If you ever have further feedback or need assistance, feel free to reach out. Thank you for choosing Semper!
Blue Ocean Review
Pros:
Good booking system for own reservations
Cons:
Flexibility in program. Little attention to try and resolve our website enquiries to fit with Semper
Impressive Software
Pros:
The functionality and features are very helpful.
Cons:
The system can be complicated and overwhelming.
Semper Response
last year
Thank you for sharing your thoughts! We're pleased to hear you find our software impressive with helpful functionality and features. We understand concerns about complexity and overwhelm and appreciate your feedback. We're continuously working to enhance user experience, and your input is valuable. If you have specific suggestions or questions, please let us know.
Semper Review
Comments: Very good. Assistance by Semper is also good.
Pros:
Setup and the automatic syncronizing of the system is a plus.
Cons:
No comments on this. All in order thank you.
Alternatives Considered: NightsBridge
Reasons for Switching to Semper: It was already implemented on the premises.
Semper is a great management tool
Comments: Overall, Semper is a great management tool. It is user friendly and even if there is something we do not understand, we can call Semper and we will immediately receive help.
Pros:
Semper is easy to use and every day I discover a new feature. From organizing reservations, to taking payments form guests, everything us made easier by Semper.
Cons:
The accounting section of Semper needs a little more attention. Frequently we have to call Semper and ask why our invoices/statements are wrong.
Semper Response
12 months ago
Thank you very much for the positive response. On the accounting side, a tremendous has been done in recent releases and we would like it very much to share that with you.
The Best of the Bunch
Pros:
People make a company, especially in our industry, because they are the ones that resolve issues. We enjoy working with the semper team, their system is a pleasure to work with.
Cons:
Nothing bothers us about the system if there was something lacking in the past [sensitive content hidden] abd his team developed a solution. Its a solid platform
Alternatives Considered: ResRequest
Semper Response
last year
Thank you for your positive feedback! We're honored to be considered "The Best of the Bunch." We completely agree that people are key, especially in our industry, and we're delighted that you enjoy working with the Semper team. If you have any further comments or suggestions, we're here to listen. Thanks for choosing Semper!
Feedback from Blanco Guest Farm
Comments: Fantastic! I love everything about the Senpet system
Pros:
It’s ease of use and fantastic support! It is very difficult to make mistakes with the system!
Cons:
Group bookings aren’t our best and we would like to redesign the invoice template but everything else is great
Semper Response
12 months ago
Thank you very much for the positive review. It is much appreciated. You will be pleased to know that we have created new templates which are very modern. we would like to show you these and see if you like them.
Fernery Lodge Revie
Comments: We have enjoyed working with [sensitive content hidden] - he has helped us set up stock control in semper which was never used at Fernery before.
Pros:
It works for Hospitality
Cons:
Most reports do not have totals When you enter goods recieved - you cannot save - if there is a power cut you have to redo all your work. Yesterday my stock controller lost all his work. Not fun.... When I pull stock on hand reports to check on my staff - I always have to data sort as it does not show ie bar - housekeeping together is all over the place .
Not happy
Pros:
Nothing, not user friendly, set up promises weren’t kept, waste of money
Cons:
Set up promises weren’t kept, blackmailed to accept or threatened to be tuned off
Semper Response
last year
We're sorry to hear about your dissatisfaction. We take your feedback seriously and apologize for any inconvenience you've experienced. Your concerns about the system not being user-friendly and setup promises not being kept are noted. We aim to address and rectify any issues promptly. If you have specific details or additional feedback, please reach out to our support team so we can better understand and assist you. We appreciate your input and are committed to improving our services.
Semper feedback
Comments: All our problems have been solved. [sensitive content hidden] is always a great help and always has solutions even if it takes her a few days she always gets it done.
Pros:
setting up all our own rates, can see all the bookings. We can call at anytime, and someone will answer. I always just work with [sensitive content hidden]. But I prefer to work with [sensitive content hidden] as she is always so friendly and willing to help. She definitely knows what she is doing and I always feel comfortable with her. She always has solutions and helps us very well.
Cons:
That the system has glitches like if I transfer stuff on the system it does not add up or subtract the items. If items are read it sometimes the system does not add it to stock on hand.I dislike it how you put people in management positions that can not do the job. Like [sensitive content hidden]. They do not know the system and always does something else than we are asking. I get very frustrated with them because they do not listen to what we want. If I call and it is 1 of them that is answering I will rather wait to speak to someone else even if it takes a day. Even on standby, you need to be profesional and [sensitive content hidden] can not be profesional.
Semper Response
last year
Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the ability to set up rates, view bookings easily, and receive responsive customer support. We value your concerns regarding glitches in the system and the challenges with certain team members. We are actively working to address these issues and appreciate your patience. Your input is essential, and if you have any further suggestions or encounter issues, please don't hesitate to reach out. We're committed to ensuring a positive experience for you. Thank you for your support!
Using Semper for Reservations
Comments: Enjoy working on the system.
Pros:
User friendly making it easy to do the reservations and train new staff
Cons:
Does not export some reports such as individual debtors accounts to excel
Semper review
Pros:
Easy to use Fast and reliable Availability
Cons:
At this stage no cons, might just have to use it a bit longer to discover cons
Semper Response
last year
Thank you for sharing your experience with Semper! We're thrilled to hear that you find our service easy to use, fast, and reliable. Your feedback on the seamless availability is much appreciated. It's encouraging to know that Semper has met your expectations. If you ever have any suggestions or additional thoughts, please feel free to share.
Review Isandlwana
Comments: Needs are met and system running smoothly
Pros:
Ease of use and installation and staff happy
Cons:
No comment as we are happy with system as the staff are comfortable
Semper Response
12 months ago
Thanks for the positive review. it is much appreciated
Responsive support
Comments: For now I'm satisfied, though need to improve and come up with new ideas in the next upgrades
Pros:
Itvis User friendlyAll in one packages, Pos and reservations syncing
Cons:
Yes there are features missing, like accessing stock and pos online
Semper Response
last year
Thank you for your feedback! We're pleased to hear you find our support responsive and the system user-friendly. Your input about missing features is noted, and we appreciate your satisfaction. We'll continue working on improvements and welcome any ideas for future upgrades. If you have specific suggestions, please feel free to share. We're here to support you!
Great Booking System
Pros:
The accounting section is very helpful, the basic understanding of booking your rooms and sales split is very handy and easy
Cons:
Export reports not really for debtors use, have to use another method to get accurate report totals
Semper Response
last year
Thank you for your positive review! We're pleased to hear that you find our booking system great, especially the helpful accounting section and easy sales split. We appreciate your feedback on the export reports and are committed to enhancing our features. If you have any specific suggestions, feel free to share. We're here to provide an even better experience for you!
My opinion
Comments:
I'm very negative regarding Semper.
I find their accounting side totally unpractical and difficult for non-accounting people to use.
None of the info on reports is trustworthy or easy to categorize. Settings need to be changes again and again and again and one user's settings gets pulled over to all users.
Pros:
I can log in remotely - that is the only thing remotely positive regarding Semper. To be fair... the previous system probably also have this option and it would probably be more streamlined than Semper's but never had need to use it before we switched to Semper
Cons:
Data 100% unreliable and everything needs to be double checked. A HUGE problem if you try to pull an annual report.
Semper Response
last year
We appreciate your honest feedback and apologize for any challenges you've faced with Semper. It's disheartening to hear about the issues with data reliability, especially when pulling annual reports. We understand the importance of accurate and trustworthy information. Your concerns about the accounting side being impractical for non-accounting users and the difficulties in settings management are duly noted. We are committed to addressing these issues and improving your experience with Semper. If you have specific details or further suggestions, please feel free to share them with our support team. We appreciate your input and are dedicated to making necessary improvements.