ERPNext Reviews

by Frappé Technologies

Average Ratings

  • Overall
    4,6 /5
  • Ease of Use
    4,6 /5
  • Customer Service
    4,4 /5

About ERPNext

Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities.

Learn more about ERPNext

Showing 25 reviews of 74

Varun R.
Design Engineer
Automotive, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/07/05

"An affordable feature packed customisable ERP Solution."

Comments: Automate everything. Take it all online. Go paperless. I've been able to achieve these with relative ease.

Pros: #1: FOSS. The biggest reason I like FOSS is not because it's free. It's because the entire ecosystem becomes more efficient. College grads don't need to go through expensive training. Documentation is more complete and can be supplemented through forums where people are more responsive because they feel like they are a part of a community. It has most of the features that you require.

Cons: The fact that is has so many features built in takes a while to get used to. But I don't think that's a con. If there was anything that could use a little improvement, it's the Website module. Not super easy to use for a non-technical person.

  • Reviewer Source 
  • Reviewed on 2020/07/05
Moses G.
Director
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/04/07

"Best ERP software in the market"

Comments: Very fulfilling, since i started deploying this system, am very happy

Pros: Very heavily packed with features and very easy to use that any person willing to learn they can learn very fast

Cons: Manufacturing section of the manual needs to be more expounded especially on the bulk production of items

  • Reviewer Source 
  • Reviewed on 2020/04/07
Revant N.
Director
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/04/09

"Made for resourceful entrepreneurs of any scale!"

Comments: Very active community, any feature you need can be requested on github issues and as per the importance and other priorities your issue/feature request will make it to core product eventually. Whole community, core team, service providers and ERPNext Open Source Software Foundation, India are aligned to resolve issues / requests posted on github.

Pros: Free and Open Source
Foundation and Community backed ERP
Easy Web UI
Actively developed.
Quick release cycles (follows semantic versioning)
Extendable
Allows connection with micro-services, acts as OAuth 2.0 Authorization server and resource server. Making it easy to connect devices, apps and gadgets to your Frappe / ERPNext server

Cons: No proprietary dependencies can be put into core product. Not suitable for anti-free software companies. Rolling release, No LTS. Not suitable for organisations that cannot adapt to regularly updated ERP system.
e.g Some organizations still need FoxPro based systems, not suitable for such organizations.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/04/09
Pradeep R.
Principal Consultant
Management Consulting, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018/06/16

"Probably most powerful software ever made"

Pros: - Extremely flexible engine. You can define any process in the world without knowing any programming. My team which has implemented this does not know programming at all. We were able to manage entire implementation only through customisations.
- Doctype concept they have used is extremely powerful and flexible.
- Quite a detailed documentation with ample videos and webinars (also available on youtube).
- Extremely strong accounting background.
- Same can be used for as many user roles you want. Can be used by start-ups as well large organisations.

Cons: - Bank integration missing
- Scope for improvement on CRM like Zoho. Though existing CRM data management is very strong.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018/06/16
Deepak G.
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2017/11/01

"No Nonsense ERP"

Pros: Ease of use and codeless customization
Easy report builder
Value for money
Good look and feel
Works well on any device

Cons: Complex Setup for Roles and Permission Management
Needs a knowledgeable in house resource for a good implementation

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2017/11/01
Mike D.
General Manager
Computer Software, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/04/27

"Easy to implement, easy to use"

Comments: We are a small software and service company and only wanted software to support the main business flow: quotation, order, project, invoice and found ERPNext could easily be customised to meet our needs almost exactly with judicious use of workflow customisation and form customisation. Also added a few custom fields and scheduled reports. We managed to do this without prior knowledge of HTML, Jinja or SQL - just using the resources of Dr. Google and the ERPNext documentation and some support calls. It's cheap enough to just use it for this purpose and ignore the rest, but I will implement the HR part and Time Sheeting as well to consolidate management activities that are currently done on spreadsheets.

Pros: Easy workflow customisation, implement web version with low technical skill, easy screen and form customisation, cheap enough to use just the features you want and ignore the rest, support is responsive

Cons: Use of HTML for to format printed documents is awkward (difficult to format to include in MS-Word etc), documentation is not great

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/04/27
Verified Reviewer
ERP Consultant
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/12/19

"very good experience with that system"

Pros: easy of use and powerful features
also the team who are working on this software are very active they came with at least one or tow new features a week

  • Reviewer Source 
  • Reviewed on 2017/12/19
James P.
Director
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/10/24

"Open source Flexible ERP"

Pros: Supports Multiple type of industries hence can be used in a wide range of companies
Supports multi tenant and multi company hence one installation can be used with multiple companies
Has mobile application making it flexible to use

Cons: Installation and troubleshooting requires technical know-how, not anyone can deploy
Requires dedicated environment i.e. root access, does not support shared hosting so somewhat expensive to deploy

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/10/24
Hafees K.
Software Engineer
Computer Software, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/04/19

"Simple software very easy to use"

Comments: Very good software

Pros: User interface ,simplicity , easy to customize,small price,open source,rich features,integration with other application etc

Cons: manufacturing module need more features,publicity is less compared to odoo,documentation is not so good

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/04/19
Faraz A.
Consultant
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017/08/03

"Awesome Open Source Project"

Pros: Ease of use, Simple Interface, Customizable, Awesome Community, APIs available. Overall this is best value for money for sure.

Cons: Point of Sale: Cash / Cashier / Sessions Management needs a lot of work I guess. Still it's open so yet customizable indeed.

  • Reviewer Source 
  • Reviewed on 2017/08/03
Muhammad arif A.
Oil & Energy, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2017/03/07

"Practical for mid-type of business"

Comments: The software allowed us to adjust the requirement based on how the business function. By using the pre-programed setup, basically we just need to alter some documentation and it's readily available for usage

Pros: Easy for user implementation

Cons: Initial setup which may involve some scripting

  • Reviewer Source 
  • Reviewed on 2017/03/07
Muhammad S.
Chief Finance officer
Automotive, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/05/06

"RND Engineering Pvt Ltd"

Comments: Easy to Use.
not more complex
not Costly

Pros: 1.Reporting is very useful for decision making.

Cons: 1.Help in budgeting and forecasting for company/

  • Reviewer Source 
  • Reviewed on 2019/05/06
Kanhaiya K.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 

"Simple and Rich Functionalities"

Comments: We New Indictrans Technologies Pvt Ltd (Indictrans) are using ERPNext since 7 years. We found it very simple and feature rich. Right from Sales, Purchase, Operations, Projects, Accounting, HR, Attendance, SMS Alerts, Email Notifications etc. Almost all functions are available in this open source ERP. We are one of the oldest service provider of ERPNext. And providing services on ERPNext to all domestic and overseas clients. Our services includes ERPNext Implementation, Customization, Development, Integration, Support, Training and Consulting. You will find all functions on single cloud platform. Everyone should give it a try.

  • Reviewer Source 
Tom S.
Managing Director
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020/03/06

"ERPNext best Open source ERP"

Comments: The community take long to respond

Pros: Integrations is simple and easy. Easy to use

Cons: The reports are not good. They need to work on reports especially in the Education module.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020/03/06
Steven A.
CTO
Furniture, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/09/30

"Great Product Thanks for the hard work !"

Pros: Open source, very modular, developer friendly, user friendly

Cons: Poor user portal, leak of deep dev documentation especialy for the js (client) side

  • Reviewer Source 
  • Reviewed on 2020/09/30
Robin R.
IT-Ingenieur
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/07/02

"Review of someone who believes, that IT should develop all of our potential to the utmost"

Comments: Unbelievable. Should be used by everyone, everywhere.

Pros: - Customizable
- So much potential
- Everything in one place

Cons: There are no cons. There are no cons. There are no cons.

  • Reviewer Source 
  • Reviewed on 2020/07/02
Laxman T.
Developer
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/08/28

"Most Efficient ERP"

Pros: Free and Open Source
Being a FOSS lover, the best part I see with ERPNext its a truly fully open souce, you will get all the modules available, unlike other companies claim to be open source but they arn't.

Communication
Tracking of communication of internal team and clients was a big challenge for our organization, the way this is handled in ERPNext is so simple and intuitive.
Dynamic Customization
One need not to wait for the application developer to change the layout of screen, add or change new fields in transactions, designing of print formats and layouts, all such stuff is managed dynamically.
Payment Gateways
Using this facility we have noticed an increase of 10% in payment collection from the customer, we use razor pay payment gateway with ERPNext so after creating an invoice one can send payment request to customer and after the customer paid the invoice your account gets updated.

Cons: With FOSS projects, its natural to have more support issues, and there is not guarantee of time that when your issue will get addressed.

  • Reviewer Source 
  • Reviewed on 2020/08/28
Andrew T.
Accountant
Industrial Automation, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/02/10

"ERPNext: Competitive Advantage package for a Small Business"

Comments: ERPNext helps a small organisation like ours to grow without the typical limitations. With this comprehensive package everybody internally and externally can interact and add information to allow better communication, reporting and supervision. Data is live and helps avoiding to duplicate, triplicate, same information into different documents. Moreover, it can be customised to suit your best practices, policies and procedures. We have been using ERPNext for more than two years and not willing to go back to the old way!

Pros: Easy to use, open source

Cons: Some functionalities are not ready yet, but with the community support, contributions will fill the gap quickly

  • Reviewer Source 
  • Reviewed on 2017/02/10
Massimiliano C.
ICT Manager
Logistics & Supply Chain, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/09/06

"Best Open Source ERP"

Pros: Opensource: today is a must for an ERP
Web-based: the only way to be used by everyone, everywhere
Solid: even if it is a rather new software, it has already reached a good level of stability
Big community: look on github

Cons: Too fast updating: Unfortunately, an ERP is a complex system and its most important capacity is to be able to adapt to different scenarios (each company has its own characteristics). AGILE and open source development pay the price of continuous updates that must be managed carefully, especially if you made low-level customizations.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018/09/06
Verified Reviewer
Partner
Financial Services
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/03/20

"A complete Business process solution an SME or Startup can imagine."

Comments: Its give me a freedom to take this wonderful product to any segment of client right from early-stage startup to Growing SME.

Pros: The Ease of use, compared to typical ERP's available in the market, ERPNext is quite a user friendly with less complex forms which are almost similar looking in all modules

Cons: some Features like Data import tool lacks clarity so far,, being open source ERP certainly it has a way to go in terms of documentation and ecosystem of service providers in market in terms of options available.

  • Reviewer Source 
  • Reviewed on 2018/03/20
Robert B.
Ass Prof
Primary/Secondary Education, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/04/26

"Does all I need, brilliant support, very fast development track continuously improving all aspect of software, open source,"

Comments: Just give it a shot, this software will make it and become a known name in ERP ecosystem

Pros: Capabilities, flexibility, open source and pricing, very active community, very good support, very modern and user friendly interface

Cons: no link to bank statements yet, POS functionality can still be improved, documentation is not strongest but quickly catching up

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017/04/26
Riyas R.
IT Manager
Wholesale, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/12/19

"Wow... the best ERP system available"

Comments: I am using this software after reviewing Dynamics Nav, Oracle etc. Even though we can spend 250K AED for this project non of them could helped me to do field sales from a mobile or tablet. I am using it for managing 10 van sales in UAE. I am tracking over 10 warehouses with serial number tracking.

Pros: Open-source, Custom Script, inventory, serial number tracking, email alert, Custom fields, reporting, sales, purchase, web view, mobile application, history of every transactions, easy to setup, growing community

Cons: Need more community members to provide sample scripts like stackoverflow. Now on the community very few people are posting how they solved their issue.

  • Reviewer Source 
  • Reviewed on 2017/12/19
Verified Reviewer
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018/02/16

"The Best ERP for small and mid sized companies"

Pros: Backed by an excellent community and foundation.
Truly open source.
Ease of Use.
Most economical ERP.
Easy to customise.

Cons: Few features are missing.
Documentation can be further improved - specially the documentation of frappe framework on which ERPNext is built.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018/02/16
Aubdullah M.
Software Engineer
Semiconductors, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/02/27

"Awesome ERP"

Comments: Very much user friendly and easily customizable ERP solution i have ever seen. Really appreciable.

Pros: Very much user friendly and easily customizable ERP solution i have ever seen. Really appreciable. Easy to setup in linux and easy to operate, Multilingual, multi tenant and nice UI. Very helpful doctype

Cons: Young in ERP industries, That's why lack of feature, as their feature adding trend is high, they don't need much time to be robust in feature.

  • Reviewer Source 
  • Reviewed on 2017/02/27
Mohamed I.
Senior Python Developer
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020/07/07

"very good"

Comments: amusing

Pros: stability and updates and fixing bugs always

Cons: lack of business in every modules compare with other software

  • Reviewer Source 
  • Reviewed on 2020/07/07