--- description: Learn more about Salesforce Platform price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [App Development Software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.co.za/software/164356/app-cloud Page: 1 / 17\ Next: [Next page](https://www.capterra.co.za/software/164356/app-cloud?page=2) > Build around the customer with AI-powered apps to create amazing experiences. > > Verdict: Rated **4.4/5** by 395 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Platform? With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 395 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25,00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Business Process Automation - Code Development - Code Editing - Collaboration Tools - Compatibility Testing - Dashboard - Data Management - Data Modeling - Data Security - Database Support - Debugging - Deployment Management - Document Management - Drag & Drop - For Developers - Graphical User Interface - Integrated Development Environment - Integrations Management - Iteration Management - No-Code - Reporting & Statistics - Reporting/Analytics - Task Management - Third-Party Integrations - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management ## Integrations (11 total) - Google Cloud - Marketo Sales Connect - Microsoft Outlook - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [App Development Software](https://www.capterra.co.za/directory/30082/application-development/software) ## Related Categories - [App Development Software](https://www.capterra.co.za/directory/30082/application-development/software) - [Platform as a Service Software](https://www.capterra.co.za/directory/32376/platform-as-a-service/software) - [App Building Software](https://www.capterra.co.za/directory/32016/app-building/software) - [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software) - [Mobile Software](https://www.capterra.co.za/directory/30097/mobility/software) ## Alternatives 1. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (6037 reviews) 2. [Jira](https://www.capterra.co.za/software/19319/jira) — 4.4/5 (15369 reviews) 3. [viaSocket](https://www.capterra.co.za/software/1066020/viasocket) — 4.8/5 (647 reviews) 4. [Zapier](https://www.capterra.co.za/software/130182/zapier) — 4.7/5 (3050 reviews) 5. [Asana](https://www.capterra.co.za/software/120550/asana-pm) — 4.5/5 (13573 reviews) ## Reviews ### "A Great Tool for Client Tracking and Retention" — 5.0/5 > **Brandon** | *08 July 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail. > > **Cons**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users. > > Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers. ----- ### "End User Experience" — 5.0/5 > **Ira** | *19 July 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Web interface, ease of access, feels like from any device. No need to be in an office, great for traveling to client onsite and connecting. > > **Cons**: The product allows for ease of building custom reports, connecting third party applications, allows for scaling and easy to learn. Difficult to find a negative. ----- ### "Invest a lot, get a lot" — 3.0/5 > **Yahya** | *17 November 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Established solution with security, customer support channels and near unlimited versatility for customizing features and development flows. > > **Cons**: Value depends as features add up, code updates could be more seamless and rely on custom solutions with limitations out of the box. > > Overall, the out of box experience is pretty simple and it has a great ability to scale to meet needs and exceed project management expectations. This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms ----- ### "An efficient and effective platform all should use\!" — 5.0/5 > **Verified Reviewer** | *18 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Salesforce is awesome. I’ve been using it for the past three years now after getting into it with my Dad who is a Master Solutions Engineer in the public sector for them. He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways. My company is looking for a new CRM and I’m highly recommending Salesforce and their awesome automation. > > **Cons**: The ease of use is amazing. I’ve worked with other similar platforms and nothing comes close to how intuitive Salesforce has been. > > I’d give my overall experience a very high rating. Everything I have learned has been helpful in some way in my life and show me a new way of thinking about how I conduct business. ----- ### "Salesforce is a solid CRM" — 5.0/5 > **Sarah** | *27 May 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Mostly easy to navigate and run reports. Wide range of customizations made it easy to use for sales, marketing and CS teams. > > **Cons**: The UI could be more friendly. The learning curve was rough for new employees but that went hand in hand with customizations. > > It’s a good platform. I prefer it to the other one I had used at a previous employer. Overall it gets the job done. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.za/software/164356/app-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/164356/app-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data