GoTo Webinar Reviews

GoTo webinar app review

Comments: The on-demand feature was everything for me as it increased my reach, boosted my ROI as I've been able to convert my live webinars into contents that are reusable.I enjoyed the experience, it was worth the money.

Pros:

The download and setting up was quite easy.The interface is amazing. There was not much lagging. The customer service was very responsive. Registration customization was easy and I like the features. The audio and video quality was good. I also love the on-demand feature, it increased my reach and ROI.

Cons:

The basic version didn't have everything I needed,like more participants. The premium is a little high, you know. Without a very strong internet connection, it would lag and with bad webinar performance. The interface can still be worked on. Integration with eventzilla was quite easy.

Good for hosting webinars and training

Comments: It’s among the best webinar and virtual meeting software platforms. I recommend it and will keep using it unless another platform can do the same thing for a lower price.

Pros:

GoToWebinar is easy to use from the get-go, the learning curve is very short. It makes setting up a webinar very simple and you can share events in a variety of ways. That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.

Cons:

Sometimes it’s confusing to know what level of service you have, and it’s not always clear if a feature is included in your subscription or not. It would be nice if they took excluded features out (based on your service agreement) or made it clear what’s included in you subscription and what’s not when you’re setting up an event. We also have multiple people using a corporate account and the notifications get out of control sometimes.

Great Webinar Tool - Pricey but Worth the Money!!

Pros:

Incredible features and capabilities for hosting webinars

Cons:

It's too expensive for our needs, but can see how the price justifies itself with larger scale webinars and projects

Horrible Company, Stay Far Away

Comments: It was fine for years until they tried to bill us for something we never agreed to and we had to work with support which is one of the worst I have ever encountered.

Pros:

Several years ago this was one of the first and best solutions for holding webinars. It still does the job OK and the participant list is well organized. It also allows some branding customization.

Cons:

Many more technical issues come up with participants compared to Zoom. Getting connected and audio setup seem to depend a lot of the client system. Also at this point the UI is comparatively much less intuitive and has fewer features than the competition. The WORST part is that we found out the company is highly unethical. We were customers for years and when the pandemic hit they sent out an email to all their customers that to help out they would add an additional hosting seat free for a year. We accepted only to find out later they decided to lock everyone who accepted into a year long contract that was never free as promised for the second seat and essentially bill everyone some $800. So their pretense of helping was just a cash grab to take advantage of people during a crisis. It took months of calls and emails being bounced around through their non existent support to solve this. Stay far away!

GoTo Webinar is a very comfortable to use product for online events.

Comments: We are having a very simple yet productive experience hosting online events with GoTo Webinar. It allows us to have our events comfortably and has top notch audience interaction tools which makes our events very active and engaging.

Pros:

GoTo Webinar has a very simple audience interaction interface and features which makes our online events very lively and engaging. The raise hand function allows audiences to call for host attention without distracting their presentations. It is easy to plan and organize an online event and invite audiences. It offers excellent visuals and sound quality which makes conversations very clear.

Cons:

GoTo Webinar intuitive and simple user interface makes it a very easy to use product. Nothing to dislike about it at all.

Very good software for hosting Webinars or Presentations for larger audiance

Comments: This is a great software even for large organizations. We all love it.

Pros:

1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings 2. It is a slick application that has useful features such as muting or unmuting all or few. 3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak. 4. Users can send private messages to one another or can send group messages or broadcast messages to everyone. 5. It has screen sharing and Video camera option too. 6. It has lot of toll free and local numbers from almost all of the countries to dial in 7. Phone app is equally great to dial in and has a calling ability as well. 8. No need of hosting this software in local premises. It is available as a software service.

Cons:

I have no complaints about this software.

Event Management and web conferencing

Comments: I joined many events and i did get issues so i am satisfy with the software

Pros:

I find Goto webinar to be when of the web or video conferencing great software in the world currently. Many of their feature are working well and it is easy to plan a video meeting or conferences with partners or to join some webinars. The audio and expecially video is very useful for the user.

Cons:

The software works only with data and without it many features will be impossible to be used.

GoToWebinar: User review

Comments: I attend/host both professional and personal webinars (e.g. business conferences & family reunions) using this software and I have yet to be disappointed by poor performance.

Pros:

This is both a secure & efficient software to reach a vast audience anywhere in the world especially in the COVID-19 times that we currently live in. I love the high quality of both audio & video using this software every time I attend a webinar.

Cons:

Some users have mentioned that it works better with some Internet browsers than others but I have at least 3 different browsers on my Windows 10 laptop and they all work just fine with this software. Perhaps it is specific to a Windows 7 or Mac issue?

Go To Meeting Is a Great Product

Comments: Go To Meeting is a great software that can be used for Board Meeting as well as interviewing candidates for a job opening.

Pros:

The Ease of Use. Sound Quality was great.

Cons:

I do not have any cons with this product.

GoTo Webinar makes online events become as cool as they should.

Comments: Our incredible experience with GoTo Webinar has been marked with huge prints of success in our online events. GoTo Webinar is now our go-to virtual social house for hosting our webinars and online selling events. Thanks for everything GoTo Webinar especially for being the best.

Pros:

GoTo Webinar has a very simple interaction interface that allow everyone to comfortably contribute during live events. It has very advanced security features which give our conversations the desired privacy and safety. GoTo Webinar video and audio quality are so clear which makes our live events very smooth without interruptions.

Cons:

Working with GoTo Webinar has been simple and very effective. No complaints have arose.

Deteriorating tech support on what was once an amazing service :(

Comments: We've used GoToWebinar for many years, going all the way back to the days when we had to use a Dynametric box hooked to our computers to record webinars (you couldn't record them off the screen).
We've loved GoToWebinar, because webinars are an integral part of our business. Over the years, the tech support was phenomenal - live operators answering quickly when you call, and they were true experts in the software - we never waited for the very occasional hiccups to get fixed.
Over the past 2 years, though, the technical problems now occur about twice a month - a recording stopping with no warning in the middle of the webinar, a presenter's phone line suddenly dying, stuff like that. When we call in, it's painfully obvious that the tech support folks are pretty new to GoToWebinar. They don't know the product, and as a result it takes twice or three times as long to talk with them, and too often the answer is "We're not sure why that happened." Today, I was told that GoToWebinar doesn't keep a record of the presenter's assigned phone number (that GoToWebinar itself sends out for us!), and it was my job to call my presenter and ask if by chance he kept the GoToWebinar email that shows the dial-in number he was sent. (And, I had to do it within 24 hours.)
We've loved GoToWebinar, but we're actively looking for another product due to the huge dropoff in tech support now being offered.

Pros:

GoToWebinar is very easy to use in setting up webinar sessions, adding dial-in numbers for other countries, and downloading both reports (Q&A, attendance) and the webinar videos. Also, the cost is very competitive compared to other webinar services.

Cons:

Since LogMeIn purchased GoToWebinar a couple of years ago, we've experienced a huge increase in technical snafus - the audio line for presenters dropping without notice, the recording of a live webinar suddenly stopping in mid-session with no warning, etc. Despite our ongoing requests for tech support to fix these issues, they continue happening. Also, the new tech support teams that came on when LogMeIn bought the company don't seem to know the GoToWebinar product well at all. We can hear them on our tech support calls flipping pages looking for answers, and in many cases we've had to help them by giving them answers to questions such as where to find the Past Events on our account screens. :( We were told by tech support today that, because GoToWebinar has gone completely web based, the company has only a 24-hour window to track and fix any tech problems with a webinar before the data files for that live session disappear forever. Overall, we've noticed a huge drop off in tech support quality for a company that was once the gold standard for webinars. :(

GoTo Webinar is the intuitive tool for our webinars

Comments: It has been an invaluable help to our Customer Success group. Also, our marketing and CS specialists have been able to plan together with us a GTW that shows and educates our users about new features in an agile and simple way. Because GTW makes it possible for attendees to ask questions, we were able to really dive into the training courses with several colleagues at once and then come out with a record that we can distribute to all customers. GTW fully understands our abilities: confidential attendee list, ability to troubleshoot and quiz, excellent audio and video quality. I like using GTW.

Pros:

Quick and easy to use, so any member of our staff can attend at any time with less than five minutes of experimentation. Creates an anonymous named scope, so that our clients' suppliers can be trained without affecting the scope of competence that our clients require. Provide a voting venue so that users of our products can choose what they would like to see next, which supports the training courses we provide. It gives us the ability to preserve training lessons that we can distribute to customers anywhere, anytime.

Cons:

We allow specialists to answer questions, initiate censuses, etc. - Give specialists more versatility. Let us schedule it for a web course with a similar theme that lasts several months at a time, without the need for all those listed to be on the same landing page. Sometimes I am left with new doubts when I look at the list of attendees.

Great Webinar Platform with Full Automation

Comments: Great webinar tool that's supported by a huge number of other apps as well. The app performs reliably and has the added benefit that most people have used it so you rarely have to worry about people not being able to connect.

Pros:

There is one thing that really sets GoToWebinar apart from the competition in my opinion. First, if you subscribe to GoToWebinar Pro, you can pre-record and fully automate your webinars. If you run webinars in a timezone that's 12 hours behind or ahead of you, it's a HUGE lifesaver to be able to record a webinar a month in advance and have a fully-automated version of it run during the middle of the night when you're sleeping warm and happy at home. There's zero manual input required to run a recorded webinar which is amazing. Simply schedule the webinar, invite people to attend, and it's all done for you! Do see my note below regarding the one downside to recorded webinars with Goto. In general, GoToWebinar seems to have the largest number of native integrations (integrations that don't require you to cobble something together with a third-party API connector). From every other standpoint, I'd say GoToWebinar is on par with most solutions out there.

Cons:

There are some quirks related to the setup of webinars that can be a bit frustrating and the customization of the webinar landing pages and emails is so minimal that it might as well be non-existent. Basically you slap your logo on the email and that's where the customization ends. For recorded webinars, there's one big downside. You need to have the recording of the webinar done at the time that you schedule the webinar. This means that if you are planning to record a webinar in a month, you'll have to schedule the recorded version at a later date. We get around this now by hosting the recorded webinars one month after the original, however it would be much better if you could simply create a standard webinar, and change it to a recorded one after it's already been created. A little pricey compared to some of the competition, but a LOT more affordable than others.

What I have experienced using GoTo Webinar. Fantastic.

Comments: Best choice for high level reliability. Basically simple to use and future oriented.

Pros:

It is fun using a tool that relates closely to my needs. Relating with my clients well has won me a wonderful career in my field. GoTo Webinar has kept a high performance rate with the most technologically advanced patterns. It is easy to use and extremely easy to integrate and implement.

Cons:

GoTo Webinar is the best especially during my corporate communications and training. It has never disappointed. Try it.

Simplicity at the very best. GoTo Webinar is very ideal for online events.

Comments: The experience has been super amazing just to say the least. We found a safe and reliable virtual room where we can always go to when facilitating our online events and webinars. It makes it easy for us to host public awareness campaigns virtually to educate and talk to the public about issues concerning hygiene and sanitation.

Pros:

We appreciate GoTo Webinar a lot in our organization for the excellent services it offers us when facilitating online events and webinars. It is easy to use and we have never struggled to host and attend events with it. We also appreciate how it allows us to have lively events by making it easy for us to interact and engage with the audience. Plus GoTo Webinar is very good at giving information and conversations the security and privacy required to meet our security compliance guidelines.

Cons:

GoTo Webinar has a been a key and very reliable solution for us and all i have seen with it is pure class. Nothing to complain at all.

Hassle-free, easy-to-use tool for webinars

Comments: This tool can be used in an excellent way for any webinar without complications since it makes everything easier allowing you to organize workshops, demos of any product that is already pre-recorded, even conferences of several days, easy to use and configure, helping to carry out a better control of invitations and attendance and accepting that during events it has the function that allows you to interact very well with the audience satisfactorily

Pros:

I like this excellent tool to carry out any seminar, since it is easier and more comfortable, it allows organizing information for teleworkers, workshops, demonstrations of any product that are already prerecorded, even conferences of several days, allowing webinars up to 3000 people, obtaining the features, integrations and analytics you need to engage any audience and create a better, great personal connection that productively drives any business forward

Cons:

I do not dislike this tool at all because it is very useful and comfortable to carry out webinars, it helps to successfully use and configure the control of the assistance clients and with a function that allows you to interact very well with the audience

GoTo Webinar

Pros:

GoTo Webinar is a webinar platform that has allowed me to reach more people online in a more effective manner. The platform has a number of useful features that help to improve the quality of your webinars and virtual conferences. The ability to record your webinars and easily share the recordings is one of the best features for me. This allows me to connect with more people online and share the information that I have with them. I can also easily share the recordings with my site visitors and subscribers.

Cons:

It is a very good software, but the prices are a bit expensive.

Making successful webinars a habit with GoTo Webinar.

Comments: As a capital markets organization, we run alot of marketing and educative campaigns and GoTo Webinar came to our aid to help us transition from the expensive physical events to more convenient, less expensive and more productive virtual events.

Pros:

GoTo Webinar unique features for online events always leaves a footprint toward the success of our virtual events. With GoTo Webinar, we are able to host huge events in the large virtual room where we are able to educate people on matters investments in the capital markets. It is super security and very compliant with our privacy and security regulations. More than one presenter is able to present to the audience who have features like raise hand, clap and in-session chatting to interact with the presenter.

Cons:

GoTo Webinar shows it real understanding of virtual events delivery and personally, i have no dislikes for it.

My go to videoconferencing tool

Pros:

I love how it’s easy to download and use. The video and audio quality is HD, very audible and clear. Very easy to switch between desktop and mobile app. GoTo Webinar is very suitable for holding conferences and online courses for large groups as it’s able to accommodate large numbers, and also at the end of the training asks for polls and comments which are very handy to know about the engagement, where to improve etc. Fairly priced. Customized registration forms is very effective. The panelist is able to engage the audience with questions, also mute the audience to make sure there is conducive environment for the meeting. The audience who wish to speak are able to raise the hands up to be unmuted

Cons:

Brilliant tool. I highly recommended to all formal and informal users

Hosting seminars made easy

Pros:

GoToWebinar is a fantastic service if you're looking to present to a large group of people. You have the ability for your clients to interact with the seminar in the event that you want to make sure your employees attend the meeting. I have never had a GoToWebinar disconnect from the internet, even very poor connections can handle GoToWebinar. I have setup and hosted many different seminars and GoToWebinar has to be at the top of my list.

Cons:

My cons come from troubleshooting GoToWebinars inside a restricted network. More than likely you'll have to make sure all your users can run GoToWebinar on their computers/laptops. This can raise questions if you're monitoring what sites are whitelisted on your network. There was also a big limitation on users accessing GoToWebinar with Group Policy restrictions. The launcher will more than likely trigger your policy if you limit the programs your employees are allowed to run. This only applies to users who run the software while on the domain. Otherwise GoToWebinar is a fantastic service.

Happy and Contended User for over 4 years

Pros:

Audience polling and Q& A feature is the best, especially when you are looking for feedback after an online meeting or training session. The CRM intergrations and reporting and analytics tools helps us in engaging the clients more to know more about them and areas that needs improvement to serve them better. No set up fee is so thoughtful, I appreciate that. Audio’s quality is high. Its compatible with most browsers eg chrome firefox, safari etc. Easy to download, siwtch between desktop and mobile app. The form registration process is smooth and am able customize registration pages without a problem. Accomodated a large number of participants without lagging or having bad quality video and audio. Session recording is very good and easy to share

Cons:

None, I am a happy user and have reccomended GoTo Webinar to a couple of guys who are also happy with the tool

Your go-to webinar platform

Comments: I would highly recommend GoTo Webinar to anyone in need of an efficient and reliable webinar solution. The software has been a game-changer for me, making it simple to host and attend webinars from anywhere, at any time. If you're looking for a top-quality webinar software, GoTo Webinar is definitely worth considering.

Pros:

What I like most about GoTo Webinar is its user-friendly interface. The software is extremely easy to navigate, making it simple to create and manage webinars. The platform offers a wide range of customization options, including the ability to brand my webinars with my company logo, custom backgrounds, and more. I also appreciate the seamless integration with other tools, such as GoToMeeting, allowing me to schedule and attend meetings and webinars from the same platform.

Cons:

There are a few things I don't like about GoTo Webinar. For example, the software can be a bit slow at times, especially during high-traffic webinars when a lot of attendees are trying to log in at the same time. Additionally, I have experienced some audio and video quality issues, which have been a bit frustrating.

A Trustable Mobile Conference Solution

Comments: With a few clicks, scheduling meetings is remarkably quick and simple. It is the perfect tool for business trips because of the extra capabilities like screen sharing, conversation recording, and excellent network connectivity that make it possible to work together or finish assignments fast.

Pros:

I enjoy the Goto mobile app because it enables me to remain connected to group conference calls even when my mobile network is unreliable. It uses less bandwidth and is meant to prevent interruptions during conference calls. I have access to a pdf tool that enables me to capture many sets of presentations at once during screen-sharing sessions.

Cons:

When starting or joining video conference calls with the Goto web browser application, I frequently suffer significant latency. It frequently results in system problems, which are complicated if numerous participants attend a single conference.

GoTo Webinar is Reliable, Fast and User Friendly

Pros:

We use it for online training in our college especially when sharing screens and presenting visual information. Video quality is excellent and audio is audible and very clear, no buffing and lagging. Recording meetings is an excellent feature for keeping records. GoTo Webinar integrates well with other systems. Its user friendly and all can access with no hitches. Customer service is very prompt at responding to queries and offering assistance. It can hold many occupants for an online meeting. Love the reporting feature available almost immediately after the post webinar. I have never experienced unstable connection that means its very efficient for meetings, even with poor connectivity it delivers.

Cons:

I love GoTo Webinar, I have been using it close to 4 years and I have no regrets

GoToWebinar it's a wonderful tool for spreading knowledge

Comments: It is extremely useful in learning environments such as training where you don't necessarily have to be there physically, or interacting with our colleagues in real time, or interacting with a customer where we have to demonstrate our services. Super cost and time efficient.

Pros:

I have worked as a Administrative Coordinator for quite some time and I am familiar with the GoToWebinar platform. I was scheduling online and video conferences for my company's managers and our customers. This platform it's very user-friendly, can be learned in an instance, it's easy to manage and does not require IT support or expertise, it is simple to enter a webinar without worrying about any system requirements. The process of signing up and getting started with the platform was very quick and easy. The webinars can also be recorded and watched later. GoToWebinar it's a wonderful tool for spreading knowledge.

Cons:

I can't think of anything that I immediately wish was different. I've never experienced any glitches while using GoToWebinar and overall have had a positive experience.