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About Fracttal

Fracttal One is a maintenance management software that helps companies to manage and optimize their maintenance operations.

Learn more about Fracttal

Pros:

When you use it you will increase your clients satisfaction and will reduce costs.

Cons:

That there are times when you are working and you leave the program.

Fracttal ratings

Average score

Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.4

Likelihood to recommend

8.8/10

Fracttal has an overall rating of 4.6 out 5 stars based on 1,327 user reviews on Capterra.

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Filter reviews (1,327)

Luis Ernesto
Luis Ernesto
E&I Senior Supervisor in Chile
Verified LinkedIn User
Oil & Energy, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Cloud CMMS done right!

5.0 2 years ago

Comments: Implementation of a CMMS has been a requirement for our organization for some time, with the cost of the software platforms being one of the biggest stopping points for the management. With Fracttal, an implementation is more likely to be achieved, allowing the organization to comply with new regulations implemented by the local government related to Power Plant management and administration.

Pros:

It allows for quick deployment, with lots of support and resources freely available. While implementation time of these systems can be daunting if migrating from no software at all, Fracttal allows for an easier learning curve and can be adapted to existing methodologies, to later slowly migrate to a more modern take on maintenance management.

Cons:

Implementation time can be an issue with this or any CMMS, especially if no previous work has been done in this area. Some reports can be pretty inflexible in the formatting or allowable options. A sequenced approval process to streamline some HSE activities into the maintenance workflow would be a plus.

Jorge
CEO in Guatemala
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Cms and Ema for maturing and growing companies

5.0 3 years ago

Comments: Positive. Fracttal is a very good tool and allows to get all team members on board the implementation process

Pros:

Ease of implementation. The tool allows for easy deployment and training of maintenance teams. Additionally, the analytics functions allow for involvement of middle management during implementation

Cons:

The first load of information is very time consuming and is very specific to Fracttal for companies migrating from existing cmms. Otherwise, for clients new to cmms it’s the normal organisational registering work

Madeleine
Administradora de Empresas in Guatemala
Used the Software for: 6-12 months
Reviewer Source

he system is too slow and personally I feel that there are options that generate double work, such a

2.0 7 years ago

Comments: have available the data of all teams to which you must perform service in the corresponding month.

Pros:

You can attach images to the reports to be able to visualize the state of the equipment, additional the intelligence of the business gives statistics of the services that we cover in the month and this allows us to project the necessary time of the technicians.

Cons:

is too slow, I feel there are many repetitive functions, for example to assign unplanned tasks, it is necessary to perform 3 processes, and the turn of our business requires that unplanned OTS be issued by emergencies, I do not have all the time It requires filling an unplanned task.

Natalia
Maintenance Auxiliary in Mexico
Automotive, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Very good experience

5.0 3 months ago

Comments: It's a very good application as long as you know how to use it.

Pros:

The system used to take better control of maintenance plans.

Cons:

That the connection to equipment is with extra cost.

Alfonso
Alfonso
Jefe de Mantenimiento Mecánico in Mexico
Verified LinkedIn User
Events Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent software for asset management and maintenance management.

5.0 5 years ago

Comments: Easy to use, intuitive tool, both in the office and in the field, even in areas without coverage.

Pros:

An excellent tool to perform asset management and maintenance management, very easy to implement in your company, both on mobile and on PC, from filing fault reports, to filling work orders in the field using a QR code. Now you can easily view the information of your assets human resources, financial, spare parts, inventories and history. Its online / offline mode is practical to use when you do not have an Internet connection. Easy to use to include cost of inventory, HR and photographs.

Cons:

All good. So far I have no observations.

Carlos
Carlos
Director Departamento Mecánica in Chile
Verified LinkedIn User
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and teach

5.0 6 years ago

Comments: The experience with the software has been successful, especially when the use must be explained to other users.

Pros:

The software is easy to use, it is very useful to manage assets within an organization. It is also constantly updating with new applications. Very friendly to use with cellphones

Cons:

The software is constantly improving, and these improvements are after the observations indicated by users. They should add markers to link them with maintenance activities.

José Luis
Ingeniero Planificador in Chile
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy access

5.0 7 months ago

Pros:

The decisive thing about Fracttal is that it allows the application to be used on multiple platforms, which provides mobility to work teams. On the other hand, I also highlighted the ability to track costs, its platform to prepare performance reports and the interconnection with devices and sensors to perform measurements in real time.

Cons:

It requires a constant internet connection to take advantage of all the features, but it also has an offline mode which I have not used yet.

Eric Alfredo
Support Engineer in Mexico
Food & Beverages, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

The most complete app to management of service

5.0 7 months ago

Comments: in my personal opinion like a field engineer is so helpfull tool that can be usefull for all partners who can see what are you doing all the time

Pros:

The options to have a review of all your services and the co-workers jobs, ist an important tool that makes the job outside more efficient.

Cons:

you need to take a master class to know all you can do with the app most of the client or users doesnt have to many time to view about 8 or 10 hours of videos.

lester
ANALYST in Chile
Consumer Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

OVERVIEW OF FRACTTAL

5.0 7 months ago

Comments: VERY GOOD PROGRAM TO OPTIMIZE URS MAINTENANCE

Pros:

YOU CAN ORDER AND PLANNING EVERY MAINTENANCE IN UR WORKPLACE

Cons:

SOME PROCESS THAN YOU CANT DO AS AN MASSIVE PROCESS

Artur
Engenheiro de produção in Brazil
Mining & Metals, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Fractall review

4.0 6 months ago

Pros:

The indicators, the management and service orders

Cons:

Not easy to use, I really think they can made it more intuitive

Dante Edmundo
software consultor in Netherlands
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fracttal as a necessary tool for the maintenance area.

5.0 5 years ago

Comments: The use of Fracttal in my country is increasing, since it has an easy operation, easy administration and gives full support to the maintenance area, it is the administrative and operational tool that the maintenance field can have, I have seen great improvements after Fracttal enters a company, increases the productivity of the equipment and extends its useful life.

Pros:

Easy to operate, it is hosted in the cloud, the information is protected and can be reviewed at any time and wherever.

Cons:

Difficult to find something wrong with the software that helps so much.

Francisco
ingeniero Industrial in Chile
Verified LinkedIn User
Facilities Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

"It brought order and simplicity to our work"

4.0 5 years ago

Pros:

I choose Fracttal specifically for the ability to use the technological means currently available in the field and easy to use for the personal technician, has facilitated the delivery of information to our clients and with the ability it has of a review reviewed by the administrators it gives us the peace of mind of delivering the correct information. By allowing signatures to be entered we certify the receipt and delivery of reliable information. Very friendly and customizable, the ability to automatically generate tasks according to configured parameters, greatly facilitates our work, especially when working with multiple clients and with a high number of periodic tasks.

Cons:

I have been using this software for a couple of months and the only detail was that I experienced delays with the browser explorer. The other is that it requires that the technical personnel have the capacity and experience in technology and some are older and do not have these capacities, and they must be trained.

Javier
CEO in Ecuador
Used the Software for: 2+ years
Reviewer Source

Excelent

5.0 6 years ago

Pros:

The plataform is Friendly, easy, practice, the mobile technology for monitoring information of actives, your plans, that system is aligned with the norm ISO 55000

Cons:

Few modules in the app, only we can manage the work order and work request, should have the module for monitoring

Diego Fernando
Analista de Sistemas in Colombia
Civil Engineering, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Software Fracttal

5.0 5 years ago

Comments: It has been an outstanding experience for production management, maintenance, and systems

Pros:

Fracttal is a management software that allows the fixation of assets with many of its own activities, which allows excellent traceability

Cons:

The limitations to the admin users to carry out myoficications to the database system in order to fix user errors

Nestor
Charge of Planning and Control in Chile
Used the Software for: 2+ years
Reviewer Source

I have been using Fracttal for 3 years and I want continue with software for ever

5.0 6 years ago

Pros:

the flexibility to obtain the information and the remote support is of very good quality for company

Cons:

With respect to the development of improvements, there is a lot of delay when responding to the clients, since they are basic needs

Cristian
Bachiller en computación Orientado en redes in Guatemala
Telecommunications, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good day because for me this software is very effective in the control of your equipment.

5.0 7 years ago

Comments: more order in our maintenance and equipment that we have in contract

Pros:

I really like the way in which one has a good control of all our equipment, it is quite orderly as we carry the maintenance and so the staff does not make an excuse that they lost the sheet where previously did the maintenance

Cons:

What I like least about the Software is that it does not have an identifier at a glance when a technician signs, it would be good to add the option that when it is completed the OT only with the fields is 90% and when you have the signature this to 100%.

Leonardo
Ingeniero Industrial in Chile
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Program evaluation

3.0 6 years ago

Comments: Program of easy use and excellent post sale

Pros:

Program that manages to enter assets by plant and track each of them, obtaining management indicators. Finally it is an easy-to-use program to define the maintenance plans of the equipment at the level of any user

Cons:

The program must incorporate that can be updated service costs and spare parts, regardless of the currency acquired

Luis Alfredo
Bester Generacion Latam in Mexico
Electrical/Electronic Manufacturing, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Improvement on Support Fracttal

5.0 6 years ago

Pros:

I liked most, the ease and practical of use, also it has training videos and the technical support help to everyone regardless of the levels of knowledge.

Cons:

when we buy the software of license , fracttal should program the software in accordance to our process, later gives the training course everyone users. The training course should be personalized and individual owing that each factory had different lay out the actives. The training course of the last week was generalized and meaningless

William David
William David
Logístics coordinator in Ecuador
Verified LinkedIn User
Oil & Energy, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

FRACTTAL

5.0 5 years ago

Comments: complementary maintenance system for organizations in the productive industry, providing accessibility and control facilities over all our machinery and equipment.

Pros:

All about the control of equipments that it brings for our company

Cons:

system in to the organization ,you need to cross all of the parameters of maintenance manual by equipments and by brand,the secuential parameters of manteinence by hours or by km you need to programated by hand into the system to created alerts and the activities for make in all of the steps

Verified Reviewer
Verified LinkedIn User
Building Materials, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing

5.0 6 years ago

Comments: faster for reaction for solve problems

Pros:

This software help a lot the process of mantenaince of the company and our customers

Cons:

easy to operating and easy operationg for all company

FERNANDO
maintenance planner in Mexico
Consumer Goods, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

USE OF FRACTTAL SOFTWARE

5.0 4 years ago

Comments: As soon as we are working with the software for the first time, the improvements that interest us are being able to attach images for quick recognition of the equipment, in the same way when raising requests from OT's to be able to quickly access the information of the machines just by scanning the codes QR.

Pros:

It is an easy to understand product, it has a lot of visual aid and very attentive technical support if you have any questions. It is feasible to relate to the maintenance processes that are previously carried out in the company. And that it is of great help to give a plus in presentation and organization of information.

Cons:

The mobile app version and the web version do not have the same characteristics. It would be convenient to integrate both and thus not be complementing information on the website and mobile app.

Ivan
Ivan
Maintenance Engineer in Costa Rica
Verified LinkedIn User
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Fracttal software review

5.0 5 years ago

Pros:

It is a great cmms software because of the ease of use and gives you the advantage to manage a lot of different areas of your company at the same time, you can say It´s an all in one software. What i like the most are the different kpi´s that the software provides to control and relate the different areas

Cons:

I haven´t use the software that much to find the "bad part", so by know for what i´ve seen from the training and different videos seems like a great cmms software

Edwin Saul
Planificador de tareas in Bolivia
Verified LinkedIn User
Railroad Manufacture, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

very good

5.0 6 years ago

Pros:

It is a very friendly and easy to use software

Cons:

in the process we are finding some inconveniences

Luis
master planner in Chile
Used the Software for: 6-12 months
Reviewer Source

is been a great experience a new software easy, friendly,

4.0 7 years ago

Pros:

its really friendly, fast, have a really helful "help" zone . great support from consultors, always available to answer any questions about the use of the platform. also have the option to improve based on the experience of each user.

Cons:

in some cases it does not adjust to the configuration of the screen and in that case it is necessary to adjust the "zoom" of the browser to see some software options.

Francisco
Planificador in Chile
Food Production, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Fracttal

5.0 5 years ago

Comments: Good

Pros:

Easy to use, friendly interface for technicians, support

Cons:

Limited amount of licenses for technical profiles