---
description: Learn more about Guesty price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Guesty Price, Reviews & Features - Capterra South Africa 2026
---

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# Guesty

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> Vacation rental solution that helps businesses centralize operations across platforms, including Airbnb, HomeAway, Vrbo \&amp; Booking.com.
> 
> Verdict: Rated **4.4/5** by 465 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Guesty?

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B\&amp;B owners, and hospitality enterprises.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 465 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guesty
- **Location**: Walnut, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$23,00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more

## Features

- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Campaign Management
- Channel Analytics
- Channel Management
- Communication Management
- Contact Management
- Customer Support
- Document Management
- Dynamic Pricing
- Employee Management
- GDS/OTA Integration
- Group Reservations
- Guest Check-in/Check-out
- Guest Experience Management
- Housekeeping Management
- Inventory Control
- Lead Management
- Maintenance Management
- Marketing Automation
- Multi-Channel Management
- Occupancy Management
- Online Booking
- Online Payments
- Opportunity Management
- Order Management
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Portfolio Management
- Property Database
- Property Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management
- Tenant Screening
- Tenant Tracking
- Third-Party Integrations
- Vendor Management

... and 12 more features

## Integrations (47 total)

- AIPEX
- Accountable
- AirDNA
- Akia
- Aloware
- AutoRank
- Autohost
- Besty
- Beyond
- Breezeway
- ChargeAutomation
- Chekin App
- Conduit
- Content.One
- Duve

... and 32 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software)

## Related Categories

- [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software)
- [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software)
- [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software)
- [Real Estate Property Management Software](https://www.capterra.co.za/directory/20050/real-estate-property-management/software)
- [Rental Property Management Software](https://www.capterra.co.za/directory/30929/rental-property-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [DoorLoop](https://www.capterra.co.za/software/211768/doorloop) — 4.8/5 (704 reviews)
3. [Buildium](https://www.capterra.co.za/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews)
4. [Entrata](https://www.capterra.co.za/software/20372/entrata) — 4.6/5 (444 reviews)
5. [ResMan](https://www.capterra.co.za/software/135182/resman) — 4.6/5 (601 reviews)

## Reviews

### "Going for Guesty" — 5.0/5

> **Susan** | *01 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be.  They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which  we are most appreciative.  The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything.
> 
> **Cons**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon.
> 
> We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it.

-----

### "Guesty review" — 4.0/5

> **RHONDA** | *08 April 2025* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Saving time and avoiding errors with bookings on multiple bookin channels.
> 
> **Cons**: Functions that are useful suddenly change and are replaced with others not so user friendly.
> 
> Guesty has saved time and easy to manage multiple booking platforms without errors.

-----

### "I love guesty\!" — 5.0/5

> **Carlyn** | *21 November 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support and Booking management Guesty has become an invaluable asset to our company. Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency.
> 
> **Cons**: Although the platform has proven to be a valuable asset, the claims process currently faces delays that can affect operational timelines. Optimizing this process would greatly enhance its effectiveness.”
> 
> A truly outstanding platform—efficient, reliable, and an absolute GEM. Guesty has been amazing by helping us stay organized, work smarter, and deliver better results

-----

### "Guesty Review" — 5.0/5

> **Mandy** | *25 July 2024* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10
> 
> **Pros**: A premium software management tool for short term rentals
> 
> **Cons**: The monthly costs are extremely high in comparison to other similar products
> 
> High level of functionality and staff and good all round service. There are frustrating delays in dealing with issues, customer support cut you off if you do not stay online with them constantly and then the process has to be re opened with another support person. It would be good if we had a group of people managing our account, so that ther eis some familiarity. The price is very high for a South African based company.

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### "Extremely Satisfied User of over 5 years" — 5.0/5

> **Michael** | *02 March 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Truly turnkey, all in one PMS. For rentals, apart-hotels, and boutique operating - there is NOTHING better. Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more. I've been a heavy user of guesty for over 5 years - there really is nothing better. As of late, you can also reach customer service agents directly for technical issues, which is huge. Security has improved, and all the new add-ons have further added to the value Guesty offers.
> 
> **Cons**: Cache and memory issues - sometimes leading to the need to refresh the web app many times. Other than that, trivial issues.

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