MIRACL Trust Reviews

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About MIRACL Trust

MIRACL Trust replaces passwords with user friendly, single step MFA that's affordable for large networks of users.

Learn more about MIRACL Trust

Showing 2 reviews

Okubajo P.
Chief Technical Officer
Gambling & Casinos, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020/12/07

"Bye-bye! username and password."

Pros: Miracl has been a good add to our site mylottohub.com as it has helped with simplifying login process for our users, while still providing the best security possible to user accounts, hence keeping their data super secured!

Cons: There is really nothing not to like about such as an amazing product.

  • Reviewer Source 
  • Reviewed on 2020/12/07
Jim L.
Director
Information Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/09/23

"Review of the MIRACL M-Pin product"

Comments: MIRACL provided excellent subject mater expertise that was used to convince the government policy makers that M-Pin satisfied their requirement for a suitably high strength credential to protect citizens and government services.
MIRACL provided excellent technical and operational support.

Pros: M-Pin was selected as an authentication credential for use in an Identity Provider service utilised by UK Government Departments. M-Pin provided a cost effective and extremely secure cryptographic token that negated the need for the user to create an eight (or more) character password or utilise a security code sent via SMS. The M-Pin is only known by the user and is not stored anywhere, thereby further enhancing security. From a user experience perspective, the creation of the M-Pin was very easy and understandable. The authentication process was simple, with the user only being asked for their M-Pin to be input with no requirement for a username to be entered. In comparison to other authentication credential types, M-Pin was very cost effective.

Cons: Whilst M-Pin provides a very secure cryptographic token, it was difficult to convey to a user the extent to which M-Pin makes them more secure in comparison to alternative methods, as the cryptographic methodology is a complex subject. In addition, the user needed to be made aware that the registration of the M-Pin was linked to the user’s browser / device combination, again a feature that enhanced the security but required the user’s understanding and recognition.

Vendor Response

by MIRACL on 2021/01/06

Thank you for your candid review of MIRACL Trust.

MIRACL Trust breaks the unwritten rule that if you improve your security, your usability will suffer. When we present a login that is quicker and easier than passwords it's possible that users may not understand they are using true Multi Factor Authentication. So if you want to advertise your improved security we suggest that you communicate with the users during the enrolment period or during any transition from legacy security to MIRACL Trust. We have also added some additional tool-tips, and unobtrusive pop-ups, that explain some of the security benefits and the fact that their device has been enrolled.

The fact that the huge improvement in security is completely transparent to the end user is a great endorsement of our belief that MIRACL Trust presents the lowest user friction of any Multi Factor Authentication technology available today.

  • Reviewer Source 
  • Reviewed on 2020/09/23