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About Quickbase

Quickbase is a no-code operational agility platform that enables organizations to improve operations through insights and automation.

Learn more about Quickbase

Pros:

Quick Base was relatively straightforward and its low-code structure allows easy, fast input of data into the sheet. With this, then it can be accessed very easily by other coworkers, and others.

Cons:

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase.

Quickbase ratings

Average score

Ease of Use
4.1
Customer Service
4.3
Features
4.3
Value for Money
4.1

Likelihood to recommend

8.2/10

Quickbase has an overall rating of 4.4 out 5 stars based on 308 user reviews on Capterra.

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Filter reviews (308)

Brad
Brad
US
Verified LinkedIn User
, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Quickbase transformed our business

5.0 8 years ago

Comments: My company is an energy efficiency contracting business with 20+ employees and $2.5M in annual revenue across residential and commercial business lines. Before we used Quickbase, we had used a combination of other software, and a proprietary software we built to manage our operations. Where these software fell short, Quickbase far exceeded. Simply put the ability create, extend, and change our application to meet our specific needs in a constantly changing environment is powerful. Our application has become our CRM, Project Management, and Operational tracking ad reporting software all built into one with a lot of automation and integration to boot!

Pros:

Developing on Quickbase is incredibly easy. Most business operators with basic business software instincts can start building in Quickbase immediately, or they can choose an application on their exchange to start off with. Beyond the basics, where Quickbase really shines is how robust of a platform it is with incredible functionality including beautiful reporting, dynamic filtering, formula fields and form logic, integration ability, and more. There's always a new trick you can learn in Quickbase. In terms of usability, that's really all in the app your choose to use or build. It can be really clunky or sleek. All depends on your ability to build a usable app. The design of the interface is basic, but they're in the process of rolling out a new UI called Mercury that looks great.

Cons:

Quickbase does not provide a ton of customer support. They rely on an incredible community of users and developers as well as approved Quickbase Solutions Providers (QSPs) that customers can contract with for help with building their applications. But if you're looking to go at it on your own, you will have to dig if you need help with something. As savvy of as Quickbase user I am, it took me three years before I even learned that I had an account manager at Quickbase.

Aykut
Frontend Web Developer in Brazil
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A Comprehensive and Cost-Effective Software Platform: My Review of Quickbase

5.0 2 years ago

Comments: Overall, Quickbase has been very useful in helping us to create custom games and applications quickly and easily. It has enabled us to create custom forms and reports, allowing us to collect and analyze data more effectively. Additionally, the cloud-based platform has allowed us to access our data from anywhere, making it a great tool for remote teams. Finally, the API has allowed us to integrate Quickbase with our existing business processes, providing us with a powerful, efficient solution.

Pros:

I like that Quickbase is easy to use and highly customizable. It is a great tool for creating custom games with a wide range of features and options, including mobile access and an API for developers. It also has a great support system and helpful tutorials to help you get started. The fact that it is cloud-based also makes it very convenient and accessible.

Cons:

One of the things I like least about Quickbase is that it can be difficult to integrate with existing business processes. It also can be challenging to set up custom forms and reports. Additionally, the mobile access feature is not as robust as I would like it to be. Additionally, there are some features that I feel are missing, such as the ability to customize the user interface.

Nathaniel
Database Admin and Coordinator in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

NOT FOR SMALL BUSINESS

3.0 3 years ago

Comments: Negative - leaving a bad taste.

Pros:

The features of Quickbase are great. That is undeniable. The features allow for data integrity through the entire creation and implementation of it. User Roles came in handy to keep data secure from within the company. There are a lot of tools to accomplish almost any data point that is trying to get captured.

Cons:

The biggest con is the way they have backed my company into a bad position. We had a rep that helped us get a plan that worked for our company, tailored to us. Quick base just came back this year and stated we needed to double our user count and were going to see a price increase on top of user count. So the tailored plan we started with in 2018 was no longer available. We tried to work with Quickbase Account Rep. to no avail. We are now in the process of switching to another vendor. So if you are a small business looking into Quick base, my word of advice is STAY AWAY! They get you using their platform, then you see the price hikes later, like in the middle of a pandemic. Good business model. -Disgruntled Database Admin

Yulia
QA in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

not a difficult software

4.0 3 months ago

Comments: not hard to learn how to use, but some features need some improvement.

Pros:

somewhat easy to navigate through each folder/section

Cons:

some difficulty with the search tab, as there is general and specific for each section

Farzam
Software Developer in Germany
Internet, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Quickbase: A Comprehensive Database Solution

5.0 2 years ago

Comments: Overall, we have had a great experience with Quickbase. It has allowed us to manage our data in a way that has been incredibly convenient and efficient. The user interface is intuitive, and the customization options are vast, allowing us to tailor the solution to our specific needs.

Pros:

Quickbase is an incredibly versatile and robust database solution. It has allowed us to manage our data with ease and efficiency. The user interface is intuitive and user-friendly, making it easy for us to quickly locate and organize our data. Additionally, the customization options are vast, allowing us to tailor the solution to our specific needs.

Cons:

One of the drawbacks to Quickbase is the cost. While it is a comprehensive solution, it can be expensive for some businesses. Additionally, the app development process can be a bit cumbersome and time-consuming.

Lillian
Lillian
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Fields, reports and dashboards can be easily added

4.0 last year

Comments: Developers can alter Quickbase's structures to better suit their needs, including the app's forms, tables, and fields. It paves the way for us to utilize coding to create unique buttons and code pages for our software.

Pros:

It's a fantastic resource for keeping track of my daily tasks and the progress of open tickets. I use this fantastic drill down tool at least five times an hour to assess the next steps and plan accordingly.

Cons:

Many times when we've reported an issue, we haven't heard back from the support team after the initial interaction, or the ticket has been closed abruptly. The problem we're having right now is that users can access the data in a hidden tab.

Maddie
Maddie
Game Developer in US
Verified LinkedIn User
Computer Games, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Quickbase helps us design websites without coding

4.0 last year

Comments: Quickbase is a useful tool for solving common business problems, such as inventory management, because it facilitates the rapid creation of applications that are compatible with all display and mobile device sizes.

Pros:

All of our previous issues with program administration and data tracking have been eliminated by using Quickbase. Our operations and sales teams can now work together more effectively than ever before thanks to the applications we developed for them.

Cons:

The sole drawback of Quickbase is that it requires you to use their own proprietary formulas. Finding what you're looking for and double-checking your UI usage is going to take a little more time. Having an in-house resource with coding experience has been a huge boon.

Barbara
Barbara
Marketing Specialist in US
Verified LinkedIn User
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Automation saves time with Quickbase

4.0 last year

Comments: It's a simple method for creating new software. Also, it's a breeze for newcomers to pick up on and comprehend. The help desk staff is excellent and always quick to find solutions.

Pros:

The ability to automate tasks in Quickbase is a huge time saver. In addition, we offer useful conditional features like notifications, subscriptions, and reminders for close users. Various reports, infographics, etc. make it simple for us to report data.

Cons:

Although I think all of Quickbase's capabilities are excellent, I have noticed that when a table contains a lot of data, it can take a while to load all of that data.

Ciro
Procurement Manager in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Keeps your Business Adaptable to Various Business Environments

5.0 7 months ago

Comments: Helped us with lead management which has for long been an issue for our firm. It also assisted in getting real time data for various activities such as leads and ongoing field service.

Pros:

It allows for customization ensuring that you tailor it to meet your business needs and to fit to your targeted segment

Cons:

Requires some technical knowledge for one to use it

Manthan
CTO in India
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful and feature rich eanterprise app development platform

5.0 5 months ago

Comments: Overall Quickbase is very matured platform that can be leveraged to create any business centric applications effectively and easily in short amount of time.

Pros:

Quickbase is extremely powerful and feature rich app development platform. It offers powerful features like app development, workflow automation, third party API integration, permissions and access control, data governance, visualizations and charts, and many more.

Cons:

For customer facing end, enterprise has to rely on programmers and there will be some learning curve.

Verified Reviewer
Verified LinkedIn User
Higher Education, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great for small teams!

4.0 4 years ago

Comments: I would not recommend this to anyone not dealing with complex, or repetitive, data flow. There are better, simpler programs for it. I use it to track thousands of tiny, moving bits of information, and while I wouldn't say it's perfect -- it does a darn good job. QuickBase isn't that intuitive, but after a few weeks of loose training, it's still one of the better options and I found it reasonably easy to explore.

Pros:

-It is highly customizable! You can add and remove features relatively easily. -Apps can be set to not be available to all employees -- which is useful for both security, as well as efficiency. I like not having to browse 99 tabs to find the one I need. -Online usage, nice for both in office and out of office work. -Data entry and updating are simple and straightforward, which makes training somewhat quick. -Broadly applicable across numerous industries, I've found it extremely useful for many different information communicating and recording purposes.

Cons:

-To really make the most of QuickBase, there needs to be someone with high technology literacy to set everything up and troubleshoot. It can be used simply, but only if your needs are simple, and Quickbase will probably be more than you need if you're just looking for sales tracking or similar. -Though not difficult, adding new data points can be extremely time consuming. In a small workplace, it really does matter if someone needs to spend several days entering data into the same forms, hundreds of times, across different apps. Obviously, this will vary depending on what the needs are. -It takes a lot of clicks to get somewhere. A minor issue really, but I find it irritating to have to 10 things to get what I want because the search function isn't particularly sensitive.

Quickbase Response

4 years ago

Thank you for taking the time to share your thoughts with us. Customer feedback is highly encouraged as it allows us to bring your suggestions to life. We highly recommend that you take a look at the QuickBooks Blog. (https://intuit.me/2L2zqTv) This is where the latest product news is released. Wishing you a fantastic business year! -Hannah, The QuickBooks Team.

Marissa
Operations Manager in US
Utilities, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Highly Recommend for Unique Business Operations

5.0 3 years ago

Comments: Overall, we've been able to easily translate our spreadsheet and paper/pencil systems over to Quickbase. This has helped revolutionize our processes and save time for each department. We've also been able to quickly develop apps when COVID necessitated remote work.

Pros:

The key feature of this product for us has been the ability to develop a customer-facing portal and internal platform for operations all within house. We have worked with other software companies previously to develop something along these lines, but it never worked out as we run a unique business model that is hard to explain to an outsider. The ability to use our own knowledge of the business to develop something internally has been a game changer for practicality and reducing expenses - software development is expensive!

Cons:

Some items that could be better include ability to identify duplicates, ability to easily select an item in grid edit beyond 1000 records (we have clients with many many many locations), ability to rely on the user groups and have confidence that these users will have all apps added to their 'My Apps' page.

Albert
Attorney in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase is a Game-changer for Small Business Management

5.0 3 years ago

Comments: We have automated workflows and processes to reduce human error, especially in relation to deadlines and follow up tasks; we have been able to analyze our business in detail and make better informed decisions; we use quickbase in every aspect of our varied business - to process real estate transactions, compile and analyze business data, coordinate and run government grant programs, coordinate constructions projects and more.

Pros:

Easy to begin immediately creating and customizing workflows and reporting; creates immediate and quantifiable time and resource savings. Automations increase these efficiency gains immensely and are easy to use.

Cons:

Integrations and automations are extremely powerful tools that exponentially increase the value of quickbase but the switch from automations to pipelines presents a major issue in that pipelines are not intuitive or easy to use for the low-code manager. Without an easier to understand interface and/or much better documentation and support, the elimination of automations in favor of pipelines could be a major detractor from the usefulness of quickbase.

Mark
Systems Analyst in US
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase: The Low-Code/No Code Platform that Gets Results!

4.0 last year

Comments: Overall, Quickbase has done a good job at eliminating multiple spreadsheets that were previously used for project management. They are very receptive to clients' needs and actively encourage product feedback, so they continue to morph the product into an even better one.

Pros:

Quickbase makes it simple to develop new applications and reports as the business needs change. The UI can be customized as much as you're willing to take it and it certainly beats having to use a spreadsheet!

Cons:

Their Pipelines product (formerly CloudPipes) is a good way to automate processes within other QB applications as well as external systems, but it's still missing some features that are very nice to have (like real-time error processing and ways to rerun only certain failed steps).

Marlon
Intake Specialist in US
Outsourcing/Offshoring, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase for Manager Review

5.0 2 years ago

Comments: It will integrate to salesforce and it is very great product to use for daily task as a sales manager.We have guides to follow and scale to rate and quickbase really help us see and determine the standing or status of every agent. I love it.It can integrate with other tools such as excel, salesforce and others that help with making work super easy for us managers.It also help business track commission and compensation of agents since we are at sales. This is really helpful. Thank you Quickbase

Pros:

It is easy to complete and do my task, it has organize tabs and columns for me to use for my coaching logs and performance standing of my agents on a daily basis.I can access and control quickbase as ease and can also provide designated permission to people who can access certain tabs or tasks. It is well designed.

Cons:

I didn't see any least in quickbase, as manager this is the product that we need in our program and it helps me a lot.

Ahuva
Software Developer in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase Review

4.0 last year

Pros:

I most appreciate the ease of deployment, as it's gratifying to see the immediate results of changes made to the app. I also find the option to integrate custom code to be very useful. For simpler apps, it's convenient to utilize the native low-code system, but if I need to provide more customized solutions, I can easily implement my own code and integrate it with my Quickbase app.

Cons:

When data sets grow to a certain point, there is a noticable slowdown, and features like formula queries no longer work reliably. I also find that new features are often released with unresolved bugs and issues.

Verified Reviewer
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Lot of Functionality and Options when Building on top of QB

5.0 5 years ago

Comments: Has truly been excellent the majority of the time. Minor hiccups, like anything, along the way, but now we have a good plethora of applications and functionalities spread across a growing company and QB has adapted well and increased their response time with any issues identified. It has been a while since any sort of major incident has come up.

Pros:

The flexibility, ability to query reports on demand, employee tracking, internal applications that are able to be built off QB, along with many other internal applications. Able to easily code alerting to employees based on alerts, allow them to manage assignments and tasks, keep track of their projects and schedule, and ultimately save our company money.

Cons:

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase. There is only so much you can troubleshoot before waiting on QB.

Verified Reviewer
Verified LinkedIn User
Internet, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent tool, but licensing and pricing make it less ubiquitous

5.0 6 years ago

Pros:

QuickBase is an incredible tool for modeling business processes. I've seen it used for everything from small TODO lists, where a tool like Asana is overkill, to running the inventory and procurement process for Fortune 500 companies. It's sweet spot, though, is providing a way for small teams to customize their business processes. For this, it's an incredibly valuable tool.

Cons:

The pricing and licensing makes it tough to get started. This is a tool that would benefit from a large store of apps. Like a connection to Asana or Trello, the ability to push GPS coordinates from a cellphone (for field service operations), etc. It's hard to get started developing these because they don't have developer accounts, and the trial is only 30 days long.

Michael
Marketing Director in US
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbase helps keep my projects on track and on budget

4.0 3 years ago

Pros:

I might be out of the norm here for Quickbase, but my team primarily uses it as a ticketing solution. We work with departments across my organization that require our team's knowledge and expertise, and keeping track of requests and tickets before Quickbase was a pain. I relied on my team to mark their own requests and to share them with others, but sometimes requests or tickets fell through the cracks. With Quickbase, I can stay on top of my team's requests and delegate tasks where appropriate.

Cons:

Quickbase is feature rich, but it is not the prettiest software I've ever used. While I do appreciate the simplicity, the UI/UX might be a turn off for new users just learning the ropes.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good concept but could be improved

4.0 6 years ago

Comments: It’s a good service but i think there’s a lot to improve. I see companies switching to more systems/software that integrate quickbase and service now into one easier to use application.

Pros:

Once you got the hang of it it was easy to use. It’s great to be able to set timelines to each project and being able to implement templates helps make the process quicker.

Cons:

This software lacks a lot of features that should be integrated and contacting support can be a pain. This software would be ideal if it intertwines more aspects that would allow users to send information to others and let other users access features and timeframes. We had to print out each form and attach them which was very old school and time consuming.

Quickbase Response

4 years ago

Hi there, and thanks for reaching out with your comments.

Jose
Technical Support Specialist in Honduras
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Detailed Oriented Management

4.0 2 years ago

Pros:

Capabilities for keeping track of overall activities within the organization, centralizing most of contracts and related documentation is highly appreciated.

Cons:

The learning curve can be difficult on training stages, but once the team is comfortable using the platform there are no major complains

Verified Reviewer
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Simple Platform - Limited Applications Available

4.0 6 years ago

Pros:

The platform is simple. It encourages organizations to use single sign-on for access to many of the tools needed during the work day. These tools can consist of booking travel, reporting expenses, hotel website, airline websites, file sharing tools, 401k information, benefits, links to where policies are shared, internal scheduling, etc. Lots of positive notes on the ease of use side, however, not all applications are supported.

Cons:

The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

Fanny
Control Manager in US
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Poor experience

1.0 5 years ago

Pros:

Poor software, moving to Salesforce software.

Cons:

Constant error messages after editing your data

Fraidy
Software Developer in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Quickbase is a great place to consolidate your data and manage daily workflows

5.0 last year

Comments: Building with Quickbase is super easy. I'm grateful for our company's weekly call with a top tech at Quickbase for our complicated use cases. Otherwise, Quickbase support is about as helpful as the documentation that you'll find online yourself.

Pros:

The reporting features are really great. You can customize reports to reference daily as well as run 'on the fly' reports to check on your data for a one time scenario.

Cons:

Features are oftentimes rolled out with limitations, and that can be frustrating as a developer.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Our Database Solution

4.0 7 years ago

Comments: The software has automated so much work through the reporting features saving us lots of time, and even creates an automatic schedule to run and email reports as needed.

Pros:

The program is very flexible allowing you to essentially create a database that will handle nearly everything you need, and also grow to scale with your business. It is many steps up from using spreadsheets, and has helped automate a lot of tasks for us through report features.

Cons:

The program is not intuitive to use, and feels like little real live support is given in helping you after you are initially set up. The cost also increased on us and I'm not sure I feel the value fits the cost... but it is the best solution I can find in the market right now.