---
description: Learn more about Lead Forensics price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lead Forensics Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Lead Forensics](/software/156889/lead-forensics)

# Lead Forensics

Canonical: https://www.capterra.co.za/software/156889/lead-forensics

Page: 1 / 11\
Next: [Next page](https://www.capterra.co.za/software/156889/lead-forensics?page=2)

> Lead Forensics is the world's \#1 B2B website visitor identification software.
> 
> Verdict: Rated **4.5/5** by 240 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Lead Forensics?

Designed for B2B organizations of all sizes - gain exceptional insight into your website visitors, transfer that insight over to your sales, marketing, and account management teams in real-time.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 240 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lead Forensics
- **Location**: London, UK
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0,01
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Lead Forensics is priced on a customer-by-customer basis and is based upon on how much traffic is generated on the website.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- CRM
- Campaign Management
- Contact Management
- Data Import/Export
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Pipeline Management
- Predictive Analytics
- Reporting & Statistics

## Integrations (21 total)

- AWeber
- Basecamp
- Buffer
- Campaign Monitor by Marigold
- Chatwork
- Dynamics 365
- Gmail
- Google Docs
- Google Drive
- Harvest
- HubSpot CRM
- LionDesk
- Mailchimp
- Microsoft Outlook
- OneDrive

... and 6 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.capterra.co.za/directory/30017/lead-management/software)

## Related Categories

- [Lead Management Software](https://www.capterra.co.za/directory/30017/lead-management/software)
- [Lead Generation Software](https://www.capterra.co.za/directory/30963/lead-generation/software)
- [Lead Capture Software](https://www.capterra.co.za/directory/31017/lead-capture/software)
- [Predictive Lead Scoring Software](https://www.capterra.co.za/directory/32276/predictive-lead-scoring/software)
- [Buyer Intent Software](https://www.capterra.co.za/directory/32055/buyer-intent/software)

## Alternatives

1. [Seamless](https://www.capterra.co.za/software/207295/seamless-ai) — 4.5/5 (499 reviews)
2. [useArtemis](https://www.capterra.co.za/software/1035603/useartemis) — 4.7/5 (171 reviews)
3. [Dripify](https://www.capterra.co.za/software/215082/dripify) — 4.7/5 (476 reviews)
4. [HubSpot Marketing Hub](https://www.capterra.co.za/software/171840/hubspot-marketing) — 4.5/5 (6222 reviews)
5. [ActiveCampaign](https://www.capterra.co.za/software/79367/activecampaign) — 4.6/5 (2561 reviews)

## Reviews

### "Great Lead generating system" — 4.0/5

> **Al** | *30 April 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: The amount of people that visit our website giving us great leads that even lead to meetings or even sales down the line if nurtured accordingly.
> 
> **Cons**: Unfortunately  we cant see the contact person that visited our website but that's not a huge train smash.
> 
> Quick and easy to use very efficient, I enjoy using it, cold calling is not easy but lead forensics makes it abit easier as receptionist tend to listen when you mention that someone has visited our website its a nice way to get your foot in the door.

-----

### "SDR review on Lead Forensics." — 5.0/5

> **Connor** | *04 December 2024* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: as an SDR, it helps my job daily and gives me insights of what companies to go after whilst also indicating what pages companies are looking at on our website which shows what they care about.
> 
> **Cons**: i found the section on navigating for prospects from website visits to be too small making it tricky to use.
> 
> so far, I've been satisfied as it has helped me book in a number a meetings.

-----

### "Instrumental part of the business" — 4.0/5

> **Holden** | *04 December 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use - instant notifications straight to your email that enable you to know (as a sales person) what companies are viewing your website + they also provide us with new company leads.
> 
> **Cons**: The actual website can take some getting used to when it comes to the navigation of the different tools.
> 
> We've been using Lead Forensics for a while a while now and it has become and instrumental tool in our sales process - it's one of those softwares that you plug in and can never really go without. Would highly recommend.

-----

### "Excellent analytical tool for Marketing and BD" — 5.0/5

> **Maciek** | *08 April 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: What I love most is how it completely unmasks our website traffic. We use it to see exactly which companies are visiting our site and gauge their intent based on the specific pages and links they click. It's an absolute lifesaver for tracking how they found us. Whether it was organic, a referral link, or a PPC campaign, right down to the exact search phrase they typed in. It makes analysing user behaviour clearer and shows us exactly which of our marketing campaigns are actually pulling their weight.
> 
> **Cons**: It's not totally flawless. Sometimes it gets its wires crossed and displays the wrong company name. Also, while knowing the company, you still can't tell exactly who within that organization was browsing, but thanks to intent, our BD gets to the right person quickly
> 
> Lead Forensics is a massive upgrade for our marketing and sales alignment. It turns anonymous web traffic into actionable data, letting us clearly see which marketing channels work best and what our prospects actually care about. Even with the occasional wrong company match or missing contact name, the behavioural insights and PPC tracking alone make it a totally solid tool for our team.

-----

### "Customer Service 5/5" — 5.0/5

> **nick** | *09 March 2026* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: Customer service response time is awesome. 5/5. Needed help updating a few items on the portal and had the option to submit to our Customer Support Rep or just send a quick message within the portal.
> 
> **Cons**: There is a learning curve to the product but it can be a very useful business tool\! Would advise companies to take advantage of their monthly 1 on 1's to maximize the tool.
> 
> Very positive. We had more traffic coming to our site than we even realized. It helps us monitor our e-Store as well.

-----

Page: 1 / 11\
Next: [Next page](https://www.capterra.co.za/software/156889/lead-forensics?page=2)

## Links

- [View on Capterra](https://www.capterra.co.za/software/156889/lead-forensics)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/156889/lead-forensics> |
| de-AT | <https://www.capterra.at/software/156889/lead-forensics> |
| de-CH | <https://www.capterra.ch/software/156889/lead-forensics> |
| en | <https://www.capterra.com/p/156889/Lead-Forensics/> |
| en-AE | <https://www.capterra.ae/software/156889/lead-forensics> |
| en-AU | <https://www.capterra.com.au/software/156889/lead-forensics> |
| en-CA | <https://www.capterra.ca/software/156889/lead-forensics> |
| en-GB | <https://www.capterra.co.uk/software/156889/lead-forensics> |
| en-IE | <https://www.capterra.ie/software/156889/lead-forensics> |
| en-IL | <https://www.capterra.co.il/software/156889/lead-forensics> |
| en-IN | <https://www.capterra.in/software/156889/lead-forensics> |
| en-NZ | <https://www.capterra.co.nz/software/156889/lead-forensics> |
| en-SG | <https://www.capterra.com.sg/software/156889/lead-forensics> |
| en-ZA | <https://www.capterra.co.za/software/156889/lead-forensics> |
| es | <https://www.capterra.es/software/156889/lead-forensics> |
| es-AR | <https://www.capterra.com.ar/software/156889/lead-forensics> |
| es-CL | <https://www.capterra.cl/software/156889/lead-forensics> |
| es-CO | <https://www.capterra.co/software/156889/lead-forensics> |
| es-CR | <https://www.capterra.co.cr/software/156889/lead-forensics> |
| es-DO | <https://www.capterra.do/software/156889/lead-forensics> |
| es-EC | <https://www.capterra.ec/software/156889/lead-forensics> |
| es-MX | <https://www.capterra.mx/software/156889/lead-forensics> |
| es-PA | <https://www.capterra.com.pa/software/156889/lead-forensics> |
| es-PE | <https://www.capterra.pe/software/156889/lead-forensics> |
| fr | <https://www.capterra.fr/software/156889/lead-forensics> |
| fr-BE | <https://fr.capterra.be/software/156889/lead-forensics> |
| fr-CA | <https://fr.capterra.ca/software/156889/lead-forensics> |
| fr-LU | <https://www.capterra.lu/software/156889/lead-forensics> |
| it | <https://www.capterra.it/software/156889/lead-forensics> |
| nl | <https://www.capterra.nl/software/156889/lead-forensics> |
| nl-BE | <https://www.capterra.be/software/156889/lead-forensics> |
| pt | <https://www.capterra.com.br/software/156889/lead-forensics> |
| pt-PT | <https://www.capterra.pt/software/156889/lead-forensics> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Lead Forensics","description":"Lead Forensics provides all the intel required to start valuable, relevant and meaningful conversations with your website visitors, in real-time.  Lead Forensics will identify who your visitors are, where they have come from, what they are looking at  - and importantly, what stage they are at within your sales pipeline.  Route visiting customers directly to their Account Manager, and delight them with your pro-activity.  Direct existing prospects to their Sales Rep and fuel marketing automation!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/30a1134c-7f9e-48c2-b624-a370c5527264.png","url":"https://www.capterra.co.za/software/156889/lead-forensics","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/156889/lead-forensics#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":240,"ratingValue":4.5},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/156889/lead-forensics#faqs","mainEntity":[{"name":"What Is Lead Forensics?","@type":"Question","acceptedAnswer":{"text":"Lead Forensics provides all the intel required to start valuable, relevant and meaningful conversations with your website visitors, in real-time.Lead Forensics will identify who your visitors are, where they have come from, what they are looking at- and importantly, what stage they are at within your sales pipeline.Route visiting customers directly to their Account Manager, and delight them with your pro-activity.Direct existing prospects to their Sales Rep and fuel marketing automation!","@type":"Answer"}},{"name":"Who Uses Lead Forensics?","@type":"Question","acceptedAnswer":{"text":"Designed for B2B organizations of all sizes - gain exceptional insight into your website visitors, transfer that insight over to your sales, marketing, and account management teams in real-time.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lead Management Software","position":2,"item":"/directory/30017/lead-management/software","@type":"ListItem"},{"name":"Lead Forensics","position":3,"item":"/software/156889/lead-forensics","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/156889/lead-forensics#breadcrumblist"}]}
</script>
