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About Cloudflare

Cloudflare Inc. is a web performance and security company on a mission to build a better Internet.

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Pros:

The free plan is great for small to medium-sized websites. It has all you need at no cost.

Cons:

Also every now and then my site looks odd. I clear the cache on site and browser and it still looks odd.

Cloudflare ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.7
Value for Money
4.6

Likelihood to recommend

9.1/ 10

Cloudflare has an overall rating of 4.7 out 5 stars based on 486 user reviews on Capterra.

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Filter reviews (486)

Onur
Onur
Co-Founder in Türkiye
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cloudflare Review

5.0 9 months ago

Comments: My overall experience with Cloudflare is very good. Cloudflare really helps us on exposing and securing our applications.

Pros:

We are using Cloudflare as loadbalancer and CDN provider. The services that Cloudflare providing is very stable and secure.

Cons:

The live customer support process can be enhanced. When the production system is impaired, we need someone to talk to immediately.

Muhammad Suffian
System engineer in Italy
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

An honest review by system engineer

5.0 8 months ago

Comments: Overall, Cloudflare delivers excellent security and performance enhancements, with its global CDN and DDoS protection being standout features. While there are some challenges with configuration and caching, the user-friendly interface and robust support make it a strong choice for most users.

Pros:

Cloudflare offers robust security features, improves website performance with its global CDN, provides reliable DDoS protection, and offers easy-to-use management tools.

Cons:

Cons of Cloudflare include potential service disruptions during configuration, occasional issues with caching, limited customization for advanced users, and dependency on their infrastructure for security and performance.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great online protection tool

4.0 2 weeks ago New

Pros:

Cloudflare is a great online protection tool

Cons:

Cloudflare sometimes detects false positives connection

IWAN
IWAN in Netherlands
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

be aware, the are SCAMMERS

1.0 2 months ago New

Comments: months ago i converted all pro subscriptions to free, this is also neatly indicated in the account that it will change to free on the 27th of the month.... but every month they simply collect and the downgrade is moved one month. And now that I no longer have 1 active domain, they are now charging a pro subscription for 24x dirty dirty..........

Pros:

Now nothing afterwards, they are scammers

Cons:

Now nothing afterwards, they are scammers

Vojtěch
Lead developer in Czechia
Computer Games, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

All-in-One Solution for your websites

5.0 3 months ago

Comments: I've had a really smooth experience with Cloudflare. In addition to domain registration, they offer many options to make your website safer, faster, and more efficient. It’s everything you could want in one platform.

Pros:

In my opinion, Cloudflare is the best domain registrar out there. You only pay the basic ICANN fee with no additional charges - at least that's what they claim. It's cheaper compared to competition either way.

Cons:

I wish they had a mobile app so I could monitor website stats and other details more easily. However, their website is well-designed, which helps make up for it. Another drawback is that you can't change a domain’s name servers without a paid plan.

Christopher
Creative Director in Italy
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cloudflare is

4.0 last year

Comments: We have used Cloudflare for our company and personal websites for over four years without many issues. They have great features and if you are not tech savvy with the installation of SSL Certs or setting up rules this product can help you a lot. Their support can be a bit hit and miss but you usually get a response within 24 hours. We have seen some of the biggest and best brands in the world use Cloudflare and it’s really good how much you get for the price.

Pros:

Our company uses Cloudflare for all of our websites. Cloudflare acts as a CDN, a firewall and also a performance layer for websites as well as protecting our websites from attacks. They respond to our needs quickly and it's relatively insexpensive

Cons:

The customer support could be a bit better.

Verified Reviewer
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Cloudflare is a poor-mans' dream for Content Delivery Optimization

4.0 2 years ago

Comments: Very positive. If you're running a website or web services and you don't have the big bucks to scale with Azure/AWS, then consider these guys. They very seldom let you down.

Pros:

What's not to love about it? It has some of the cheapest and fastest content delivery tools on the planet. It has a free tier if you're just a cheapskate, but the paid tiers are pretty modestly priced among industry competitors. There are basic security filters in place and a few other optimizations for regional support (they have more data centers than most others with less latency). Their DNS/Name services resolve quickly and with fewer disconnects.

Cons:

Support is kind of a chore, just because they have so many customers. I think it's something they're getting better at though.

Ali
Developer in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Solid platform for website performance and security

5.0 4 months ago

Comments: Cloudflare has been a reliable tool for boosting website performance and ensuring security. It has helped reduce page load times significantly, and the added protection from DDoS attacks gives peace of mind. However, there is a bit of a learning curve for new users.

Pros:

Cloudflare provides excellent security features like DDoS protection and SSL certificates at an affordable price. The CDN is also fantastic for improving load times and reducing server strain, especially for high-traffic websites.

Cons:

The dashboard could be more user-friendly for beginners, and sometimes there are too many advanced settings that can be confusing. Additionally, the free plan is limited when it comes to some of the more advanced features.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Go to tool for WAF

5.0 4 months ago

Pros:

I like the granularity of Cloudflare Web application firewall to add specific rules to block certain characters, payloads, event listeners, html tags, etc. I used it to create labs on web vulnerabilities topics.

Cons:

Sometimes it took more than expected time for mapping the domain with WAF atleast for me.

Erika
Data Analyst in Germany
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

DDos Protector

5.0 last month New

Pros:

It’s great for DDoS protection, has a global CDN, and gives free SSL certificates

Cons:

There’s a lot to figure out at the start. Some of the cooler advanced tools are only in the higher-paid plans

Karambir
CEO in US
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Cloudflare...has lost its luster

3.0 2 years ago

Comments: Cloudflare has evolved from a simple tool to guarantee 24/7 availability and quick response time. When I compared it to QUIC.cloud and LiteSpeed, I found it did not perform as well.

Pros:

Cloudflare provides a number of features that are important/essential for small business websites (DNS management, caching, SSL, etc.)

Cons:

Overly complex and increasingly expensive without achieving optimal performance and 24/7 guarantees.

Florian
Head of Engineering in Austria
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cloudflare as a front door for all external and internal services

5.0 9 months ago

Comments: In general, I am very impressed with Cloudflare.
All portals are easy to use and you can quickly find all the settings you need.
Furthermore, the help and documentation is very good!

Pros:

I find the simple operation of Clouadflare to be an advantage! It is very cool how the features work so well together. From the simple DNS to Zero Trust and the VPN tunnels. GREAT!

Cons:

I can not really say antything negative on this point at the moment, as nothing has happened yet.

Marjo
IT Manager in US
Media Production, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Improved Security With Cloudflare

5.0 5 months ago

Pros:

With Cloudflare, we have been able to enhance privacy. It adds an element of security and enhances performance while ensuring effective connectivity.

Cons:

With Cloudflare, there hasn't been flaws. It delivers as a security solution.

fiona
zcla in UK
Utilities, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

customer security

4.0 7 months ago

Comments: so far i find this system has helped our productivity

Pros:

compared to our previous vpn setup there are very few technical issues and it is easy to set up.

Cons:

there are occasional tech issues but this could just be teething problems with our systems

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best web application and cloud security

4.0 last year

Pros:

It has the multiple features for securing your application

Cons:

Nothing to like least about Cloudflare currently.

Rishi
Director in Australia
Computer & Network Security, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A secure and cost effective solution to enhance your website performance!

5.0 5 months ago

Comments: An amazing solution offering cost effective and scalable website performance without compromising on security!

Pros:

Cloud flare is a cost effective solution offering improved website performance with enhanced security measures to ensure peace of mind and scalability.

Cons:

Nothing major. However there can be complexities in debugging if you’re an administrator.

Joseph
Joseph
Director of Marketing and Sales in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cloudflare is definitely an unsung hero for web developers

5.0 last year

Pros:

I love that all the websites I host through cloudflare are delivered quickly and without interruption.

Cons:

I absolutely hate having to pay for cloudflare services since I managed so many websites and the bill is big. however it's definitely worth the money.

Ibrahim
Ibrahim
Assistant Relationship Manager in Egypt
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Security will always be your aim here

5.0 last year

Comments: My overall experience was really satisfying

Pros:

I’m using cloudflare for 2 years now in using the DNS services to secure my computer and my network in general it’s like using a VPN without using a VPN which helped me to access lots of stuff that wasn’t available in my country of residence. The app has lots of uses for cybersecurity, computer security, network security etc and it’s really good and reliable

Cons:

It sometimes bugs or freezes but it’s hard to find an app with all these combined features in one place

Nathan
Information Security Analyst in US
Retail, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Cloudflare - Online Security 24/7

4.0 2 years ago

Comments: The overall experience has been very positive. Protected, supported by a great service, with the options to alter and pivot in real time saves time and money. Cloudflare is a clear first choice.

Pros:

From the protection of domains, customizable firewall and caching rules, DDoS protection, and the ability of their support teams to implement better and faster solutions, Cloudflare is in my opinion a top tier choice for any company wanting to better protect their online presence.

Cons:

Some options in Cloudflare are defaulted to a lower standard then what is most secure currently.

Jazmine
Csr in US
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Cloudflare

5.0 8 months ago

Pros:

I love that cloud flare keeps everything safe and helps ensure you wont get cyber attacked/hacked

Cons:

The loading up process was the most difficult

Thomas
Founder in UK
Online Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fast Delivery

5.0 last year

Pros:

The CDN delivers as promised. I use the enterprise option as an add on for my small business site. Performance is fast.

Cons:

Happy customer. Nothing to complain yet.

Ida Bagus Ketut
Fullstack Web Developer in Indonesia
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Cloudflare Warp as VPN protection when browsing the internet

5.0 2 years ago

Comments: Im very happy with Cloudflare specially for the WARP DNS, i can search the internet faster and secure at the same time

Pros:

Im using the VPN everyday for browsing the internet, it makes my internet browsing run faster and secure at the same time

Cons:

Sometime the WARP DNS/VPN making some of my game lagging and some of site that can't be visited when the VPN is on

Renata
Naturopathic Doctor in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Confusing and hard to learn

3.0 last year

Pros:

It was useful to store the extra data I needed for my online business

Cons:

It was so confusing, I didn't understand how to use it and the team that implemented it for me managed it so thankfully I didn't have to learn.

Noxolo Peace
Director in South Africa
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cloudflare, Ignore It If You Dare

4.0 2 years ago

Comments: Cloudflare has been a game-changer for my website, providing reliable and efficient web performance and security services.

Pros:

As a website owner, I've noticed a significant increase in page load times and overall user experience since implementing Cloudflare.

Cons:

Cloudflare can sometimes be a bit complex to set up and configure

Pumelele
CEO in South Africa
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Dare to Cloudflare

4.0 2 years ago

Comments: Cloudflare is an outstanding cloud-based platform that offers a suite of advanced security, performance, and reliability tools.

Pros:

Cloudflare helps my business to optimize our online presence and protect us against security threats.

Cons:

While Cloudflare is an excellent cloud-based platform, we have experienced occasional downtime and connectivity issues, which can impact website performance.