---
description: Learn more about Determ price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Determ Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Social Media Analytics Tools](/directory/31655/social-media-analytics-tools/software) > [Determ](/software/154479/determ)

# Determ

Canonical: https://www.capterra.co.za/software/154479/determ

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.za/software/154479/determ?page=2)

> A media monitoring and social listening tool with real-time global coverage, advanced brand analytics, and competitor insights.
> 
> Verdict: Rated **4.4/5** by 39 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Determ?

Determ is an SMB-level media monitoring tool suited for PR specialists and marketers. Determ's 4000+ customers come from various industries spread over 100 countries globally.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 39 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Determ
- **Location**: Zagreb, Croatia
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Croatian, English, German, Italian, Polish, Portuguese, Slovenian, Spanish
- **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda and 180 more

## Features

- Brand Tracking
- Competitive Analysis
- Competitor Monitoring
- Customizable Reports
- Dashboard
- Data Visualization
- Engagement Tracking
- Hashtag Tracking
- Keyword Filtering
- Keyword Tracking
- Multi-Channel Data Collection
- Performance Metrics
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Trend Analysis
- Visual Analytics

## Integrations (2 total)

- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Social Media Analytics Tools](https://www.capterra.co.za/directory/31655/social-media-analytics-tools/software)

## Related Categories

- [Social Media Analytics Tools](https://www.capterra.co.za/directory/31655/social-media-analytics-tools/software)
- [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software)
- [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software)
- [Social Listening Tools](https://www.capterra.co.za/directory/33397/social-listening-tools/software)

## Alternatives

1. [Thryv](https://www.capterra.co.za/software/156926/thryv) — 4.2/5 (505 reviews)
2. [Sprinklr](https://www.capterra.co.za/software/131274/sprinklr-platform) — 4.3/5 (90 reviews)
3. [Agile CRM](https://www.capterra.co.za/software/135148/agile-crm) — 4.1/5 (524 reviews)
4. [Marketing 360](https://www.capterra.co.za/software/148516/marketing-360) — 4.5/5 (1132 reviews)
5. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "Excellent\!" — 5.0/5

> **anna** | *09 February 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate its ease of use, intuitive interface, and excellent customer service. I can effectively monitor the social media accounts I'm interested in by profile and keyword, extracting data that is useful for my work.
> 
> **Cons**: I would like to be able to monitor LinkedIn profiles (currently not possible). This would give my work a real boost.
> 
> Highly professional and prompt customer service. It's easy to customize the service by adding or removing keywords and profiles.

-----

### "Great and affordable media tool" — 5.0/5

> **Gøran** | *27 January 2022* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Super support from the Mediatoolkit if you need help with how to track specific targets and keywords. Integration of this tool to fit our needs was very easy.
> 
> **Cons**: Dont have any thing to put our finger on so far.
> 
> It helps us to track information from media and social platforms about whats written about our company and games.

-----

### "Best Tool For Social Media Tracking" — 5.0/5

> **Wesley Kirui** | *08 February 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to track all mentions based on the keywords needed makes it easy to report on the performance of various products and also helps in analyzing customer feedback.
> 
> **Cons**: TikTok and Instagram Reels cannot be tracked yet which can sometimes make it hard to analyze results from products shared on this platforms.
> 
> Great\! Customer service is top-notch, whenever faced with a challenge, it takes 0-10 minutes for it to be solved by Mediatoolkit's customer service which is great as problems tend to come in when pressure is huge.

-----

### "lovely tool but loading speed and channel varierty" — 3.0/5

> **Verified Reviewer** | *27 January 2022* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: profiling for social media listening about specific keyword.
> 
> **Cons**: API stability and customization, kind manuals
> 
> good for profiling, bad for analyzing

-----

### "Easy to use, intuitive monitoring platform with great customer support" — 5.0/5

> **Anamarija** | *27 January 2022* | Public Relations & Communications | Recommendation rating: 10.0/10
> 
> **Pros**: We use Mediatoolkit on a daily basis, for monitoring, reporting, research and educational insights. The support team is very responsive and ready to give education any time we need -  weather it is related to some new feature or to our new team members. &#10;Only thing I am sorry about is that we haven't been using the total MTK potential so far, when it comes to reports and some additional options besides just monitoring media mentions, but that is about to change.
> 
> **Cons**: We did encounter some of the websites that haven't been included in the mentions overview, but with regular feedback to the MTK team, that matter gets resolved asap.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.za/software/154479/determ?page=2)

## Links

- [View on Capterra](https://www.capterra.co.za/software/154479/determ)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/154479/determ> |
| de-AT | <https://www.capterra.at/software/154479/determ> |
| de-CH | <https://www.capterra.ch/software/154479/determ> |
| en | <https://www.capterra.com/p/154479/Determ/> |
| en-AE | <https://www.capterra.ae/software/154479/determ> |
| en-AU | <https://www.capterra.com.au/software/154479/determ> |
| en-CA | <https://www.capterra.ca/software/154479/determ> |
| en-GB | <https://www.capterra.co.uk/software/154479/determ> |
| en-IE | <https://www.capterra.ie/software/154479/determ> |
| en-IL | <https://www.capterra.co.il/software/154479/determ> |
| en-IN | <https://www.capterra.in/software/154479/determ> |
| en-NZ | <https://www.capterra.co.nz/software/154479/determ> |
| en-SG | <https://www.capterra.com.sg/software/154479/determ> |
| en-ZA | <https://www.capterra.co.za/software/154479/determ> |
| es | <https://www.capterra.es/software/154479/determ> |
| es-AR | <https://www.capterra.com.ar/software/154479/determ> |
| es-CL | <https://www.capterra.cl/software/154479/determ> |
| es-CO | <https://www.capterra.co/software/154479/determ> |
| es-CR | <https://www.capterra.co.cr/software/154479/determ> |
| es-DO | <https://www.capterra.do/software/154479/determ> |
| es-EC | <https://www.capterra.ec/software/154479/determ> |
| es-MX | <https://www.capterra.mx/software/154479/determ> |
| es-PA | <https://www.capterra.com.pa/software/154479/determ> |
| es-PE | <https://www.capterra.pe/software/154479/determ> |
| fr | <https://www.capterra.fr/software/154479/determ> |
| fr-BE | <https://fr.capterra.be/software/154479/determ> |
| fr-CA | <https://fr.capterra.ca/software/154479/determ> |
| fr-LU | <https://www.capterra.lu/software/154479/determ> |
| it | <https://www.capterra.it/software/154479/determ> |
| ja | <https://www.capterra.jp/software/154479/determ> |
| nl | <https://www.capterra.nl/software/154479/determ> |
| nl-BE | <https://www.capterra.be/software/154479/determ> |
| pt | <https://www.capterra.com.br/software/154479/determ> |
| pt-PT | <https://www.capterra.pt/software/154479/determ> |
| sv | <https://www.capterra.se/software/154479/determ> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Determ","description":"Determ is the most user-friendly media monitoring solution that helps PR and marketing professionals inform better business decisions.\n\nDeterm tracks online conversations and media coverage across 100+ million online sources in any language or location. It also houses extensive analytics, making it ideal for discovering competitor insights, managing brand reputation, and preventing crises.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/baaa2e16-8a32-4b96-a8d2-cb18b17f1577.png","url":"https://www.capterra.co.za/software/154479/determ","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/154479/determ#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":39},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/154479/determ#faqs","mainEntity":[{"name":"What Is Determ?","@type":"Question","acceptedAnswer":{"text":"Determ is the most user-friendly media monitoring solution that helps PR and marketing professionals inform better business decisions.Determ tracks online conversations and media coverage across 100+ million online sources in any language or location. It also houses extensive analytics, making it ideal for discovering competitor insights, managing brand reputation, and preventing crises.","@type":"Answer"}},{"name":"Who Uses Determ?","@type":"Question","acceptedAnswer":{"text":"Determ is an SMB-level media monitoring tool suited for PR specialists and marketers. Determ's 4000+ customers come from various industries spread over 100 countries globally.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Media Analytics Tools","position":2,"item":"/directory/31655/social-media-analytics-tools/software","@type":"ListItem"},{"name":"Determ","position":3,"item":"/software/154479/determ","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/154479/determ#breadcrumblist"}]}
</script>
