The most professional survey software for your company (NPS, Customer satisfaction, HR, Employee feedback, Customer Experience)
I like a lot of possibilities to prepare test's questions.
I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system.
Filter reviews (163)
Take advantage of the program. Recommendable. Easy to use, transparent inerface.
Comments: Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.
We really like Startquestion. It is a useful survey platform, with a very easy to use interface. Highly recommended program. Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.
We would not change anything in the platform Startguestions. No issues to solve. Everything is fine.
Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing. It saves so much time in helping and gives suggestion for type of question to be ask on the survey form.
There are not much choices that can be choose from the subscription price scheme, especially for a small companies, thus making them have to choose pricier premium plan then what their organization actually needs. User will more appreciated if they can be more flexible on the price plan.
Comments: Good in the beginning to set-up the product and deploying the survey, but as I proceeded i found very little online help and then all other functionality like reporting etc, runs into very expensive add-ons. My overall experience is therefore really spoiled by the later encounters on the software, to the point that I cannot The worst is you cannot obtain any invoice from Startquestion which leaves you with expenditure which you cannot account for in your business.
* Ease of set-up * Ease of deployment * Volume of survey responses
* Expensive basic Package * very expensive add-ons to basic functionality. I felt cheated. * no customer service on expensive basic pakage * cannot create exports which includes incompleted surveys. Statisticians know how utilise this data. * no response to requests for invoices * very limited help online about using
Excellent product with exceptional support and implementation!
Comments: The introduction of the NPS surveys will be an invaluable part of improving our overall customer experience and having a platform that allows us to do this with ease is a priority. The Startquestion team have been excellent in supporting us from the very beginning and are always there when we need to ask questions or need help with implementing changes. Nothing is too difficult for them and they are always friendly and professional, this has been hugely important to ensure the entire team are comfortable with the management of our surveys through Startquestion. Marcin and Kamil in particular have been absolutely brilliant and we cant thank them enough for their support!!
The surveys have been created with ease and implemented across numerous teams. The follow up features and the options to send the surveys either automatically or manually gives us a lot more flexibility. The report feature is also really easy to use.
Accessing the email templates has several steps currently so it would be great to make this easier and we understand that this is something that is currently being worked on and will be updated very soon.
The uniqueness of Webankieta.pl
Comments: Webankieta.co.uk program helped me in my studies. It makes it easier for every student.
Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.
I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.
Startquestion- easy to implement, easy to use
Comments: 9/10= highly recommend for a friend or collegue. It's easy to use, easy to implement. Very nice workshops for the team before the launch.
We're working for the solution which may be implemented on all our markets- startquestion is the tool, which may be implemented easily. Highly recommended for international communication.
I don't have cons. Every issue was solved by client service.
The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.
What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.
Comments: I have been using webankieta.pl for several years, conducting surveys for my clients. It's a reliable tool with a clear interface that I'm happy with every time. Currently, when setting up a new company, I have also decided to buy webankieta.pl
Ease of use, quick help in any problems.
There is no cons for me. I'm very satisfied. For surveys which I conduct among my customers this software is ok.
Comments: Great system and the team are incredibly helpful with teaching us to get the most from it.
A lot of features. So far the software has been able to do everything we have needed it to do. It is simple to setup and simple to use
I have not yet come across anything to comment negatively on
Very helpful tool! It will do the job for you!
Comments: I have not encountered any problems. I received all the help I needed, I know who to contact in case of problems. Just a good experience.
It meets all my expectations regarding the creation and collection of data. Very useful ready-made questionnaire templates (I don't have to think up questions myself). It saves time at every step.
I use the tool quite shortly, at the moment I have not encountered any problems.
Not perfect, but giving great opportunities to collect and analyze the results
I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).
Developing more complex surveys may be difficult sometimes.
User-friendliness, up-to-date design, easy adaptation to mobile devices and great customer support.
Minor technical problems - reported to customer service on an ongoing basis.
Useful tools for surveys and tests
Comments: Useful tools - I mainly use surveys and recently a test. They are useful for various actions carried out by the HR and Marketing department - post-training surveys, satisfaction surveys, voting in contests, etc.
Generated reports on the collected results - I have a summary easily and quickly, filtering data is a very useful option. Creating surveys is simple and intuitive, you can also use ready-made templates, choose various types of questions, there is an option of individual settings in the survey (questionnaires, in-depth questions, etc.). I have access to archival projects.
The fact that I do not use all the available options that are incomprehensible to me from the short description and I do not know how to use them, e.g. Widgets, tagging responses, etc. I know that I could use Webinars on given topics.
Intuitive, easy to use, containing all the key functionalities needed in the daily work
My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys.
I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client.
On the market scale of such platforms, it believes that the price-quality ratio is appropriate.
Help on your part in case of any problems. The help of your [SENSITIVE CONTENT] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with [SENSITIVE CONTENT]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most.
Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform.
A good tool for creating surveys with great support.
Quick help in case of problems, ease of creating surveys, intuitiveness.
No more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.
A lot of interesting functions and graphically attractive
Many various forms of questions, also in a graphic sense (this makes the respondent not bored) + ease of use
I miss some features, most probably the ability to conditionally display individual questions (and not just pages). That way, even if I only have one question to be conditionally displayed, I have to put it on the next page.
A good solution for PZU
Comments: Working with the software is easy. The team is very polite and friendly, always helpful.
Almost unlimited possibility to create different types of questions and survey configurations. Possibility to automate reports. The ability to track results in real time.
Sometimes too many possibilities, which the person who commissioned the research knows about. Then as the person introducing the survey I have more work to do.
A very useful, easy-to-use tool
Multiple options of setting survey. Ease of use.
It is not possible to bold / color the selected words in the question. In the case of questions with a similar weight and only one variable, such a distinction would greatly help in the quick understanding of the question by the respondent.
Very convenient survey platform
Surveys with conditions. But also surveys that do not look like surveys, but are more gamified.
The only thing I miss is a more dynamic display of questions on the page. i.e. a situation where someone selects the answer a and an additional question abcd "Developing" immediately appears (I know you can only give a descriptive "explain" now, but here it is about extending this option, explain to other types of questions, not just textbox).
A lot of functionalities, ease of use and modern layout
I like ease of use and a lot of options for creating surveys + the ability to generate automatic xls reports.
There is no possibility to preview more advanced transitions between questions and pages in the survey. This is useful for more complicated questionnaires.
A friendly platform to support tests that are performed several times
The speed of creating a new survey, a relatively clear interface
I miss the possibility of cataloging surveys within the project into folders etc, doing more order. Problematic is also the responsiveness of the poll editing screen when it is opened in a small window.
Meets my needs
Comments: Thanks for a great job and availability in case of trouble.
Intuitiveness, a large selection of ready-made templates and types of questions.
Navigating between projects. Unable to manually sort / reorder the survey / test list. Editing questions / text a bit difficult.
Simple, intuitive, usable.
Comments: Simple, intuitive, usable even by people who are not proficient in creating websites or other similar tools.
The possibility of reporting and processing the results.
I miss the option to attach a movie to the survey - not a link to the movie, but the short video file itself.
Transparent and intuitive.
Easily accessible statistics that are transparent, personalization (adding a background in the survey), quick change of the order of questions. It has many useful functions.
Difficulty in setting more advanced logic between questions.